Supervisor: Intercept button is not enabled
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(New page: == Intercept button is not enabled == {| border="1" |- ! '''Problem Summary''' | Intercept button is not enabled. |- ! '''Error Message''' | None. |- ! '''Possible Cause''' | A supervisor...) |
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Revision as of 21:40, 1 October 2009
Intercept button is not enabled
| Problem Summary | Intercept button is not enabled. |
|---|---|
| Error Message | None. |
| Possible Cause | A supervisor can only intercept a call to which he/she has barged-in. In CTI OS Releases 4.7 and later, a supervisor can also intercept a conference call. |
| Recommended Action | See Supervisor: Barge In button is not enabled for additional information. |
| Release | Release 7.5(x) |
| Associated CDETS # | None. |
