Special characters wrongly spoken in language other than English

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Problem Summary	Special characters wrongly spoken in language other than English (German/Russian)
Error Message	Ex: German umlauts are incorrectly spoken; numbers read out instead of characters
Possible Cause	Following can be possibilities - - Speech server configuration is not UTF-8 - Incorrect version of voice package installed on TTS server
Recommended Action	1) Ensure the correct voice pack is installed in the TTS server. Ex: For german issue de_DE [German(German)] voice package must be installed on the TTS server. 2) Change encoding to UTF-8 in the configuration file: Ex: For Nuance speech server, set server.mrcp1.rsspeechsynth.plainTextSSMLEncoding VXIString UTF-8 (\Nuance\Speech Server 5.0\server\config\ NSSserver.cfg) and restart NSS engine.
Release	Unified CCX, Release 8.0 \| Unified CCX, Release 8.5
Associated CDETS #	CSCtr28214

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