DocWiki - User contributions [en]

Deploying Availabilty and IM Functionality

2011-01-28T12:18:39Z

Equigley:

'''Back to Configuration Examples Page:''' [[Configuration Examples]]

<span style="color:#FA5858"> '''This configuration example is under construction. Please feel free to contribute if you are familiar with this deployment!'''</span>

In this module , we will demonstrate how to set up and verify a basic availability and IM deployment. This will allow your CUPC users to add contacts, view user availability, receive incoming IMs, initiate outgoing IMs and participate in group chat rooms.
Assumptions:
* CUP is installed
* CUCM is installed
* Active Directory is installed
* Postgres is installed and configured as per the ''Database Setup Guide for Cisco Unified Presence''.

<h1> Creating your Users on Active Directory </h1>
Create the users Charles Holland, Sue Miller and Neena Patel on the Active Directory server.

The steps below show you how to create the user Charles Holland. Repeat these steps to create users Sue Miller and Neena Patel.

'''Before You Begin:''' Create the Example.com branch in Active Directory, and create an ExampleUsers folder.

Right-click on the ExampleUsers folder in the Example.com branch, and select '''New > User'''.

[[Image: UsersAD0.jpg]]

Create the user Charles Holland.

[[Image:UsersAD1.jpg]]

Define a password for the user Charles Holland.

[[Image:UsersAD2.jpg]]

Select '''Finish''' to save the user data for Charles Holland.

[[Image:UsersAD3.jpg]]

Right-click on the user Charles Holland to edit the user properties.

[[Image:UsersAD4.jpg]]

In the General tab, define a telephone number and email address for user Charles Holland.

[[Image:UsersAD5.jpg]]

In the Telephones tab, define a mobile number for Charles Holland (if required).

[[Image:UsersAD7.jpg]]

In the Organization tab, define the organizational details for user Charles Holland.

[[Image:UsersAD6.jpg]]

Repeat the steps above to create users Sue Miller and Neena Patel on Active Directory.

<h1> Creating the LDAP Search Account on Active Directory</h1>

You must create an LDAP search account in Active Directory. This is a basic user account which the CUPC client
uses to authenticate when searching the AD server using LDAP.

Right-click on the Users folder in the Example.com branch, and select '''New > User'''.

[[Image:LDAPUser1.jpg]]

Create the LDAP search user.

[[Image:LDAPUser2.jpg]]

Create a password for the LDAP search user.

[[Image:LDAPUser3.jpg]]

When you save the LDAP search user, the new user entry will appear in the main Users folder.

[[Image:LDAPUser4.jpg]]

<h1>Activating and Verifying Services on Cisco Unified Communication Manager</h1>

On Cisco Unified Communication Manager, select '''Tools > Service Activation''' in the Serviceability GUI. Activate the service indicated below.

[[Image:ActivateServices2.jpg]]

[[Image:ActivateServices3.jpg]]

Select '''Tools > Control Center - Feature Services'''. Verify that these services are now running.

[[Image:ActivateServices5.jpg]]

Select '''Tools > Control Center - Network Services'''. Verify that these services are now running.

[[Image:ActivateServices7.jpg]]

<h1>Configuring LDAP Integration on Cisco Unified Communications Manager</h1>

Enable LDAP Synchronization on Cisco Unified Communications Manager to sync your users from Active Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP System''' in the Administration GUI.

[[Image:EnableLDAPSync2.jpg]]

Configure your LDAP Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP Directory''' in the Administration GUI. Select '''Add New'''. Accept the information messages that display.

[[Image:EnableLDAPSync4.jpg]]

[[Image:EnableLDAPSync5.jpg]]

Configure the LDAP server credentials.

[[Image:EnableLDAPSync6.jpg]]

Configure the LDAP synchronization settings.

[[Image:EnableLDAPSync7.jpg]]

Configure the LDAP server information, and then save your configuration.

[[Image:EnableLDAPSync8.jpg]]

Select '''Perform Full Sync Now''' to synchronize the user information from Active Directory to CUCM.

[[Image:EnableLDAPSync9.jpg]]

[[Image:EnableLDAPSync10.jpg]]

Enable LDAP Authentication for the users you sync from Active Directory. Select '''System > LDAP > LDAP Authentication''', and check '''Use LDAP Authentication for End Users'''.

[[Image:EnableLDAPonCUCM2.jpg]]

<h1>Enabling Users Capabilities on CUCM</h1>

Select '''System > Licensing > Capabilities Assignment''', and select a user.

[[Image:EnableUsersCUPCUPC2.jpg]]

Assign CUP and CUPC capabilities to the selected user. Perform this procedure for each user.

[[Image:EnableUsersCUPCUPC3.jpg]]

<h1>Starting the Directory Sync Service on CUCM</h1>

Select '''Tools > Service Activation''' in the Serviceability GUI, and activate the Cisco DirSync service.

[[Image:StartDirSync2.jpg]]

Verify that the Cisco DirSync service is running. Select '''Tools > Control Center – Feature Services'''.

[[Image:StartDirSync3.jpg]]

Verify that the Cisco DirSync service has a status of 'Activated'.

[[Image:StartDirSync4.jpg]]

<h1>Adding CUP as an Application Server on CUCM</h1>

Select '''System > Application Server''' in the Administration GUI, and select '''Add New'''.

[[Image:AddingCUPasAppServer2.jpg]]

Select '''Cisco Unified Presence Server''' as the application server type.

[[Image:AddingCUPasAppServer3.jpg]]

Define the application server entry details as shown below, and save your configuration.

[[Image:AddingCUPasAppServer4.jpg]]

<h1>Activating Services on CUP</h1>

In the Serviceability GUI on CUP, select '''Tools > Service Activation'''. Activate the services shown below.

[[Image:ActivatingServicesonCUP1.jpg]]

[[Image:ActivatingServicesonCUP2.jpg]]

<h1>Configuring the External Database on CUP</h1>

In order to support the Compliance and/or Persistent Chat functionality in your deployment, you must have deployed an external PostgresSQL database. You must configure the external database details on CUP. In the Administration GUI, select '''Messaging > External Database Setup > External Databases''', and select '''Add New'''.

'''Note!''' In the Example Solutions Inc lab deployment, the PostgresSQL database is installed on the same server as Active Directory.

[[Image:ConfiguringChatDbase2.jpg]]

Configure and save an external database called ‘tcmadb’ as shown below.

[[Image:ConfiguringChatDbase3.jpg]]

[[Image:ConfiguringChatDbase4.jpg]]

<h1>Configuring the Compliance Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Compliance'''. Select '''Message Archiver''' as the compliance server type, and assign the external database ‘tcmadb’ to your CUP node.

[[Image:ChatCompliance2.jpg]]

[[Image:ChatCompliance3.jpg]]

<h1>Configuring Group and Persistent Chat Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Group and Persistent Chat'''. Check '''Enable Persistent Chat''', and configure the chat settings as shown below.

[[Image:ChatPersistent2.jpg]]

Assign the external database ‘tcmadb’ (that you configured previously) as the chat database.

[[Image:ChatPersistent3.jpg]]

[[Image:ChatPersistent4.jpg]]

<h1>Restarting the Chat Services on CUP</h1>

Click on the service notification in the Administration GUI.

[[Image:RestartChatServices1.jpg]]

Select a server from the menu.

[[Image:RestartChatServices2.jpg]]

In the Serviceability GUI, restart the XCP Router and XCP Message Archiver services.

[[Image:RestartChatServices3.jpg]]

Select '''Tools > Control Center - Network Services'''.

[[Image:RestartChatServices4.jpg]]

Restart the Cisco XCP Router service.

[[Image:RestartChatServices5.jpg]]

<h1>Configuring LDAP Server and Profile on CUP</h1>

You need to configure the Active Directory details (LDAP server) on CUP. In the Administration GUI, select '''Application > Cisco Unified Personal Communicator > LDAP Server'''. Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP2.JPG]]

Configure the Active Directory server information as shown below, and save your configuration.

[[Image:ConfiguringLDAPonCUP3.JPG]]

Select '''Applications > Cisco Unified Personal Communicator > LDAP Profile'''.

[[Image:ConfiguringLDAPonCUP4.JPG]]

Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP5.JPG]]

Configure the LDAP Profile as shown below.

[[Image:ConfiguringLDAPonCUP6.JPG]]

Check '''Make this the default LDAP Profile for the system'''.

[[Image:ConfiguringLDAPonCUP7.JPG]]

Save your LDAP profile configuration.

[[Image:ConfiguringLDAPonCUP8.JPG]]

Select '''Add Users to Profile'''.

[[Image:ConfiguringLDAPonCUP9.JPG]]

Select '''Find'''.

[[Image:ConfiguringLDAPonCUP10.JPG]]

Check users Charles, Sue and Neela, and select '''Add Selected'''.

[[Image:ConfiguringLDAPonCUP11.JPG]]

The selected users are now listed as part of the LDAP profile.

[[Image:ConfiguringLDAPonCUP13.JPG]]

Save your LDAP profile configuration.

[[Image:ConfiguringLDAPonCUP12.JPG]]

<h1>Installing and Configuring CUPC</h1>

<h2>Setting Up the User Photos to Display in CUPC</h2>

Deploying Availabilty and IM Functionality

2011-01-28T12:17:21Z

Equigley:

In this module , we will demonstrate how to set up and verify a basic availability and IM deployment. This will allow your CUPC users to add contacts, view user availability, receive incoming IMs, initiate outgoing IMs and participate in group chat rooms.
Assumptions:
* CUP is installed
* CUCM is installed
* Active Directory is installed
* Postgres is installed and configured as per the ''Database Setup Guide for Cisco Unified Presence''.

<h1> Creating your Users on Active Directory </h1>
Create the users Charles Holland, Sue Miller and Neena Patel on the Active Directory server.

The steps below show you how to create the user Charles Holland. Repeat these steps to create users Sue Miller and Neena Patel.

'''Before You Begin:''' Create the Example.com branch in Active Directory, and create an ExampleUsers folder.

Right-click on the ExampleUsers folder in the Example.com branch, and select '''New > User'''.

[[Image: UsersAD0.jpg]]

Create the user Charles Holland.

[[Image:UsersAD1.jpg]]

Define a password for the user Charles Holland.

[[Image:UsersAD2.jpg]]

Select '''Finish''' to save the user data for Charles Holland.

[[Image:UsersAD3.jpg]]

Right-click on the user Charles Holland to edit the user properties.

[[Image:UsersAD4.jpg]]

In the General tab, define a telephone number and email address for user Charles Holland.

[[Image:UsersAD5.jpg]]

In the Telephones tab, define a mobile number for Charles Holland (if required).

[[Image:UsersAD7.jpg]]

In the Organization tab, define the organizational details for user Charles Holland.

[[Image:UsersAD6.jpg]]

Repeat the steps above to create users Sue Miller and Neena Patel on Active Directory.

<h1> Creating the LDAP Search Account on Active Directory</h1>

You must create an LDAP search account in Active Directory. This is a basic user account which the CUPC client
uses to authenticate when searching the AD server using LDAP.

Right-click on the Users folder in the Example.com branch, and select '''New > User'''.

[[Image:LDAPUser1.jpg]]

Create the LDAP search user.

[[Image:LDAPUser2.jpg]]

Create a password for the LDAP search user.

[[Image:LDAPUser3.jpg]]

When you save the LDAP search user, the new user entry will appear in the main Users folder.

[[Image:LDAPUser4.jpg]]

<h1>Activating and Verifying Services on Cisco Unified Communication Manager</h1>

On Cisco Unified Communication Manager, select '''Tools > Service Activation''' in the Serviceability GUI. Activate the service indicated below.

[[Image:ActivateServices2.jpg]]

[[Image:ActivateServices3.jpg]]

Select '''Tools > Control Center - Feature Services'''. Verify that these services are now running.

[[Image:ActivateServices5.jpg]]

Select '''Tools > Control Center - Network Services'''. Verify that these services are now running.

[[Image:ActivateServices7.jpg]]

<h1>Configuring LDAP Integration on Cisco Unified Communications Manager</h1>

Enable LDAP Synchronization on Cisco Unified Communications Manager to sync your users from Active Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP System''' in the Administration GUI.

[[Image:EnableLDAPSync2.jpg]]

Configure your LDAP Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP Directory''' in the Administration GUI. Select '''Add New'''. Accept the information messages that display.

[[Image:EnableLDAPSync4.jpg]]

[[Image:EnableLDAPSync5.jpg]]

Configure the LDAP server credentials.

[[Image:EnableLDAPSync6.jpg]]

Configure the LDAP synchronization settings.

[[Image:EnableLDAPSync7.jpg]]

Configure the LDAP server information, and then save your configuration.

[[Image:EnableLDAPSync8.jpg]]

Select '''Perform Full Sync Now''' to synchronize the user information from Active Directory to CUCM.

[[Image:EnableLDAPSync9.jpg]]

[[Image:EnableLDAPSync10.jpg]]

Enable LDAP Authentication for the users you sync from Active Directory. Select '''System > LDAP > LDAP Authentication''', and check '''Use LDAP Authentication for End Users'''.

[[Image:EnableLDAPonCUCM2.jpg]]

<h1>Enabling Users Capabilities on CUCM</h1>

Select '''System > Licensing > Capabilities Assignment''', and select a user.

[[Image:EnableUsersCUPCUPC2.jpg]]

Assign CUP and CUPC capabilities to the selected user. Perform this procedure for each user.

[[Image:EnableUsersCUPCUPC3.jpg]]

<h1>Starting the Directory Sync Service on CUCM</h1>

Select '''Tools > Service Activation''' in the Serviceability GUI, and activate the Cisco DirSync service.

[[Image:StartDirSync2.jpg]]

Verify that the Cisco DirSync service is running. Select '''Tools > Control Center – Feature Services'''.

[[Image:StartDirSync3.jpg]]

Verify that the Cisco DirSync service has a status of 'Activated'.

[[Image:StartDirSync4.jpg]]

<h1>Adding CUP as an Application Server on CUCM</h1>

Select '''System > Application Server''' in the Administration GUI, and select '''Add New'''.

[[Image:AddingCUPasAppServer2.jpg]]

Select '''Cisco Unified Presence Server''' as the application server type.

[[Image:AddingCUPasAppServer3.jpg]]

Define the application server entry details as shown below, and save your configuration.

[[Image:AddingCUPasAppServer4.jpg]]

<h1>Activating Services on CUP</h1>

In the Serviceability GUI on CUP, select '''Tools > Service Activation'''. Activate the services shown below.

[[Image:ActivatingServicesonCUP1.jpg]]

[[Image:ActivatingServicesonCUP2.jpg]]

<h1>Configuring the External Database on CUP</h1>

In order to support the Compliance and/or Persistent Chat functionality in your deployment, you must have deployed an external PostgresSQL database. You must configure the external database details on CUP. In the Administration GUI, select '''Messaging > External Database Setup > External Databases''', and select '''Add New'''.

'''Note!''' In the Example Solutions Inc lab deployment, the PostgresSQL database is installed on the same server as Active Directory.

[[Image:ConfiguringChatDbase2.jpg]]

Configure and save an external database called ‘tcmadb’ as shown below.

[[Image:ConfiguringChatDbase3.jpg]]

[[Image:ConfiguringChatDbase4.jpg]]

<h1>Configuring the Compliance Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Compliance'''. Select '''Message Archiver''' as the compliance server type, and assign the external database ‘tcmadb’ to your CUP node.

[[Image:ChatCompliance2.jpg]]

[[Image:ChatCompliance3.jpg]]

<h1>Configuring Group and Persistent Chat Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Group and Persistent Chat'''. Check '''Enable Persistent Chat''', and configure the chat settings as shown below.

[[Image:ChatPersistent2.jpg]]

Assign the external database ‘tcmadb’ (that you configured previously) as the chat database.

[[Image:ChatPersistent3.jpg]]

[[Image:ChatPersistent4.jpg]]

<h1>Restarting the Chat Services on CUP</h1>

Click on the service notification in the Administration GUI.

[[Image:RestartChatServices1.jpg]]

Select a server from the menu.

[[Image:RestartChatServices2.jpg]]

In the Serviceability GUI, restart the XCP Router and XCP Message Archiver services.

[[Image:RestartChatServices3.jpg]]

Select '''Tools > Control Center - Network Services'''.

[[Image:RestartChatServices4.jpg]]

Restart the Cisco XCP Router service.

[[Image:RestartChatServices5.jpg]]

<h1>Configuring LDAP Server and Profile on CUP</h1>

You need to configure the Active Directory details (LDAP server) on CUP. In the Administration GUI, select '''Application > Cisco Unified Personal Communicator > LDAP Server'''. Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP2.JPG]]

Configure the Active Directory server information as shown below, and save your configuration.

[[Image:ConfiguringLDAPonCUP3.JPG]]

Select '''Applications > Cisco Unified Personal Communicator > LDAP Profile'''.

[[Image:ConfiguringLDAPonCUP4.JPG]]

Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP5.JPG]]

Configure the LDAP Profile as shown below.

[[Image:ConfiguringLDAPonCUP6.JPG]]

Check '''Make this the default LDAP Profile for the system'''.

[[Image:ConfiguringLDAPonCUP7.JPG]]

Save your LDAP profile configuration.

[[Image:ConfiguringLDAPonCUP8.JPG]]

Select '''Add Users to Profile'''.

[[Image:ConfiguringLDAPonCUP9.JPG]]

Select '''Find'''.

[[Image:ConfiguringLDAPonCUP10.JPG]]

Check users Charles, Sue and Neela, and select '''Add Selected'''.

[[Image:ConfiguringLDAPonCUP11.JPG]]

The selected users are now listed as part of the LDAP profile.

[[Image:ConfiguringLDAPonCUP13.JPG]]

Save your LDAP profile configuration.

[[Image:ConfiguringLDAPonCUP12.JPG]]

<h1>Installing and Configuring CUPC</h1>

<h2>Setting Up the User Photos to Display in CUPC</h2>

Deploying Availabilty and IM Functionality

2011-01-28T12:16:57Z

Equigley:

x

In this module , we will demonstrate how to set up and verify a basic availability and IM deployment. This will allow your CUPC users to add contacts, view user availability, receive incoming IMs, initiate outgoing IMs and participate in group chat rooms.
Assumptions:
* CUP is installed
* CUCM is installed
* Active Directory is installed
* Postgres is installed and configured as per the ''Database Setup Guide for Cisco Unified Presence''.

<h1> Creating your Users on Active Directory </h1>
Create the users Charles Holland, Sue Miller and Neena Patel on the Active Directory server.

The steps below show you how to create the user Charles Holland. Repeat these steps to create users Sue Miller and Neena Patel.

'''Before You Begin:''' Create the Example.com branch in Active Directory, and create an ExampleUsers folder.

Right-click on the ExampleUsers folder in the Example.com branch, and select '''New > User'''.

[[Image: UsersAD0.jpg]]

Create the user Charles Holland.

[[Image:UsersAD1.jpg]]

Define a password for the user Charles Holland.

[[Image:UsersAD2.jpg]]

Select '''Finish''' to save the user data for Charles Holland.

[[Image:UsersAD3.jpg]]

Right-click on the user Charles Holland to edit the user properties.

[[Image:UsersAD4.jpg]]

In the General tab, define a telephone number and email address for user Charles Holland.

[[Image:UsersAD5.jpg]]

In the Telephones tab, define a mobile number for Charles Holland (if required).

[[Image:UsersAD7.jpg]]

In the Organization tab, define the organizational details for user Charles Holland.

[[Image:UsersAD6.jpg]]

Repeat the steps above to create users Sue Miller and Neena Patel on Active Directory.

<h1> Creating the LDAP Search Account on Active Directory</h1>

You must create an LDAP search account in Active Directory. This is a basic user account which the CUPC client
uses to authenticate when searching the AD server using LDAP.

Right-click on the Users folder in the Example.com branch, and select '''New > User'''.

[[Image:LDAPUser1.jpg]]

Create the LDAP search user.

[[Image:LDAPUser2.jpg]]

Create a password for the LDAP search user.

[[Image:LDAPUser3.jpg]]

When you save the LDAP search user, the new user entry will appear in the main Users folder.

[[Image:LDAPUser4.jpg]]

<h1>Activating and Verifying Services on Cisco Unified Communication Manager</h1>

On Cisco Unified Communication Manager, select '''Tools > Service Activation''' in the Serviceability GUI. Activate the service indicated below.

[[Image:ActivateServices2.jpg]]

[[Image:ActivateServices3.jpg]]

Select '''Tools > Control Center - Feature Services'''. Verify that these services are now running.

[[Image:ActivateServices5.jpg]]

Select '''Tools > Control Center - Network Services'''. Verify that these services are now running.

[[Image:ActivateServices7.jpg]]

<h1>Configuring LDAP Integration on Cisco Unified Communications Manager</h1>

Enable LDAP Synchronization on Cisco Unified Communications Manager to sync your users from Active Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP System''' in the Administration GUI.

[[Image:EnableLDAPSync2.jpg]]

Configure your LDAP Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP Directory''' in the Administration GUI. Select '''Add New'''. Accept the information messages that display.

[[Image:EnableLDAPSync4.jpg]]

[[Image:EnableLDAPSync5.jpg]]

Configure the LDAP server credentials.

[[Image:EnableLDAPSync6.jpg]]

Configure the LDAP synchronization settings.

[[Image:EnableLDAPSync7.jpg]]

Configure the LDAP server information, and then save your configuration.

[[Image:EnableLDAPSync8.jpg]]

Select '''Perform Full Sync Now''' to synchronize the user information from Active Directory to CUCM.

[[Image:EnableLDAPSync9.jpg]]

[[Image:EnableLDAPSync10.jpg]]

Enable LDAP Authentication for the users you sync from Active Directory. Select '''System > LDAP > LDAP Authentication''', and check '''Use LDAP Authentication for End Users'''.

[[Image:EnableLDAPonCUCM2.jpg]]

<h1>Enabling Users Capabilities on CUCM</h1>

Select '''System > Licensing > Capabilities Assignment''', and select a user.

[[Image:EnableUsersCUPCUPC2.jpg]]

Assign CUP and CUPC capabilities to the selected user. Perform this procedure for each user.

[[Image:EnableUsersCUPCUPC3.jpg]]

<h1>Starting the Directory Sync Service on CUCM</h1>

Select '''Tools > Service Activation''' in the Serviceability GUI, and activate the Cisco DirSync service.

[[Image:StartDirSync2.jpg]]

Verify that the Cisco DirSync service is running. Select '''Tools > Control Center – Feature Services'''.

[[Image:StartDirSync3.jpg]]

Verify that the Cisco DirSync service has a status of 'Activated'.

[[Image:StartDirSync4.jpg]]

<h1>Adding CUP as an Application Server on CUCM</h1>

Select '''System > Application Server''' in the Administration GUI, and select '''Add New'''.

[[Image:AddingCUPasAppServer2.jpg]]

Select '''Cisco Unified Presence Server''' as the application server type.

[[Image:AddingCUPasAppServer3.jpg]]

Define the application server entry details as shown below, and save your configuration.

[[Image:AddingCUPasAppServer4.jpg]]

<h1>Activating Services on CUP</h1>

In the Serviceability GUI on CUP, select '''Tools > Service Activation'''. Activate the services shown below.

[[Image:ActivatingServicesonCUP1.jpg]]

[[Image:ActivatingServicesonCUP2.jpg]]

<h1>Configuring the External Database on CUP</h1>

In order to support the Compliance and/or Persistent Chat functionality in your deployment, you must have deployed an external PostgresSQL database. You must configure the external database details on CUP. In the Administration GUI, select '''Messaging > External Database Setup > External Databases''', and select '''Add New'''.

'''Note!''' In the Example Solutions Inc lab deployment, the PostgresSQL database is installed on the same server as Active Directory.

[[Image:ConfiguringChatDbase2.jpg]]

Configure and save an external database called ‘tcmadb’ as shown below.

[[Image:ConfiguringChatDbase3.jpg]]

[[Image:ConfiguringChatDbase4.jpg]]

<h1>Configuring the Compliance Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Compliance'''. Select '''Message Archiver''' as the compliance server type, and assign the external database ‘tcmadb’ to your CUP node.

[[Image:ChatCompliance2.jpg]]

[[Image:ChatCompliance3.jpg]]

<h1>Configuring Group and Persistent Chat Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Group and Persistent Chat'''. Check '''Enable Persistent Chat''', and configure the chat settings as shown below.

[[Image:ChatPersistent2.jpg]]

Assign the external database ‘tcmadb’ (that you configured previously) as the chat database.

[[Image:ChatPersistent3.jpg]]

[[Image:ChatPersistent4.jpg]]

<h1>Restarting the Chat Services on CUP</h1>

Click on the service notification in the Administration GUI.

[[Image:RestartChatServices1.jpg]]

Select a server from the menu.

[[Image:RestartChatServices2.jpg]]

In the Serviceability GUI, restart the XCP Router and XCP Message Archiver services.

[[Image:RestartChatServices3.jpg]]

Select '''Tools > Control Center - Network Services'''.

[[Image:RestartChatServices4.jpg]]

Restart the Cisco XCP Router service.

[[Image:RestartChatServices5.jpg]]

<h1>Configuring LDAP Server and Profile on CUP</h1>

You need to configure the Active Directory details (LDAP server) on CUP. In the Administration GUI, select '''Application > Cisco Unified Personal Communicator > LDAP Server'''. Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP2.JPG]]

Configure the Active Directory server information as shown below, and save your configuration.

[[Image:ConfiguringLDAPonCUP3.JPG]]

Select '''Applications > Cisco Unified Personal Communicator > LDAP Profile'''.

[[Image:ConfiguringLDAPonCUP4.JPG]]

Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP5.JPG]]

Configure the LDAP Profile as shown below.

[[Image:ConfiguringLDAPonCUP6.JPG]]

Check '''Make this the default LDAP Profile for the system'''.

[[Image:ConfiguringLDAPonCUP7.JPG]]

Save your LDAP profile configuration.

[[Image:ConfiguringLDAPonCUP8.JPG]]

Select '''Add Users to Profile'''.

[[Image:ConfiguringLDAPonCUP9.JPG]]

Select '''Find'''.

[[Image:ConfiguringLDAPonCUP10.JPG]]

Check users Charles, Sue and Neela, and select '''Add Selected'''.

[[Image:ConfiguringLDAPonCUP11.JPG]]

The selected users are now listed as part of the LDAP profile.

[[Image:ConfiguringLDAPonCUP13.JPG]]

Save your LDAP profile configuration.

[[Image:ConfiguringLDAPonCUP12.JPG]]

<h1>Installing and Configuring CUPC</h1>

<h2>Setting Up the User Photos to Display in CUPC</h2>

Sample Configuration Workflow for Deploying Cisco Unified Presence with Cisco Unified Personal Communicator

2011-01-28T10:33:11Z

Equigley:

'''Back to Configuration Examples Page:''' [[Configuration Examples]]

<span style="color:#FA5858"> '''This configuration example is under construction. Please feel free to contribute if you are familiar with this deployment!'''</span>

<span style="color:#FA5858"> [[Print Sample Configuration Workflow for Deploying Cisco Unified Presence with Cisco Unified Personal Communicator|'''PRINT THIS ARTICLE AS A PDF''']]</span>

<h1>Example Customer Scenario</h1>

This configuration example demonstrates how to set up an example UC deployment, in this case demonstrating how to set up the Cisco Unified Presence server with the Cisco Unified Personal Communicator client. The configuration example is broken up into modules. The first module demonstrates how to set up a basic availability and IM only deployment. The second module demonstrates how to add voice functionality to your deployment.
In this example, the customer that has purchased the UC solution is called Example Solutions Inc. Their domain name is called Example.com, illustrated below. Within the Example.com network, the following servers are deployed:
* CUCM server, version 8.x
* CUP server, version 8.x
* Active Directory server/Postgres database

[[Image:Example_network.PNG]]

There are three users working in the company Example Solutions Inc. In the Example.com network, a PC is deployed for each of these three users. The user details are provided in the table below.

[[Image:Example_network_users.PNG]]

<h2>MODULE 1: [[Deploying Availabilty and IM Functionality]]</h2>
Learn how to set up a basic availability and IM deployment...

<h2>MODULE 2: [[Adding Voice Functionality]]</h2>
Learn how to add voice to your deployment...

<h2>MODULE 3: [[Adding Voice Conferencing Functionality]]</h2>
Learn how to add voice conferencing to your deployment...

Deploying Availabilty and IM Functionality

2011-01-28T10:32:26Z

Equigley:

'''Back to configuration example overview page:''' [[Sample Configuration Workflow for Deploying Cisco Unified Presence with Cisco Unified Personal Communicator]]

<span style="color:#FA5858"> '''This configuration example is under construction. Please feel free to contribute if you are familiar with this deployment!'''</span>

In this module , we will demonstrate how to set up and verify a basic availability and IM deployment. This will allow your CUPC users to add contacts, view user availability, receive incoming IMs, initiate outgoing IMs and participate in group chat rooms.
Assumptions:
* CUP is installed
* CUCM is installed
* Active Directory is installed
* Postgres is installed and configured as per the ''Database Setup Guide for Cisco Unified Presence''.

<h1> Creating your Users on Active Directory </h1>
Create the users Charles Holland, Sue Miller and Neena Patel on the Active Directory server.

The steps below show you how to create the user Charles Holland. Repeat these steps to create users Sue Miller and Neena Patel.

'''Before You Begin:''' Create the Example.com branch in Active Directory, and create an ExampleUsers folder.

Right-click on the ExampleUsers folder in the Example.com branch, and select '''New > User'''.

[[Image: UsersAD0.jpg]]

Create the user Charles Holland.

[[Image:UsersAD1.jpg]]

Define a password for the user Charles Holland.

[[Image:UsersAD2.jpg]]

Select '''Finish''' to save the user data for Charles Holland.

[[Image:UsersAD3.jpg]]

Right-click on the user Charles Holland to edit the user properties.

[[Image:UsersAD4.jpg]]

In the General tab, define a telephone number and email address for user Charles Holland.

[[Image:UsersAD5.jpg]]

In the Telephones tab, define a mobile number for Charles Holland (if required).

[[Image:UsersAD7.jpg]]

In the Organization tab, define the organizational details for user Charles Holland.

[[Image:UsersAD6.jpg]]

Repeat the steps above to create users Sue Miller and Neena Patel on Active Directory.

<h1> Creating the LDAP Search Account on Active Directory</h1>

You must create an LDAP search account in Active Directory. This is a basic user account which the CUPC client
uses to authenticate when searching the AD server using LDAP.

Right-click on the Users folder in the Example.com branch, and select '''New > User'''.

[[Image:LDAPUser1.jpg]]

Create the LDAP search user.

[[Image:LDAPUser2.jpg]]

Create a password for the LDAP search user.

[[Image:LDAPUser3.jpg]]

When you save the LDAP search user, the new user entry will appear in the main Users folder.

[[Image:LDAPUser4.jpg]]

<h1>Activating and Verifying Services on Cisco Unified Communication Manager</h1>

On Cisco Unified Communication Manager, select '''Tools > Service Activation''' in the Serviceability GUI. Activate the service indicated below.

[[Image:ActivateServices2.jpg]]

[[Image:ActivateServices3.jpg]]

Select '''Tools > Control Center - Feature Services'''. Verify that these services are now running.

[[Image:ActivateServices5.jpg]]

Select '''Tools > Control Center - Network Services'''. Verify that these services are now running.

[[Image:ActivateServices7.jpg]]

<h1>Configuring LDAP Integration on Cisco Unified Communications Manager</h1>

Enable LDAP Synchronization on Cisco Unified Communications Manager to sync your users from Active Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP System''' in the Administration GUI.

[[Image:EnableLDAPSync2.jpg]]

Configure your LDAP Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP Directory''' in the Administration GUI. Select '''Add New'''. Accept the information messages that display.

[[Image:EnableLDAPSync4.jpg]]

[[Image:EnableLDAPSync5.jpg]]

Configure the LDAP server credentials.

[[Image:EnableLDAPSync6.jpg]]

Configure the LDAP synchronization settings.

[[Image:EnableLDAPSync7.jpg]]

Configure the LDAP server information, and then save your configuration.

[[Image:EnableLDAPSync8.jpg]]

Select '''Perform Full Sync Now''' to synchronize the user information from Active Directory to CUCM.

[[Image:EnableLDAPSync9.jpg]]

[[Image:EnableLDAPSync10.jpg]]

Enable LDAP Authentication for the users you sync from Active Directory. Select '''System > LDAP > LDAP Authentication''', and check '''Use LDAP Authentication for End Users'''.

[[Image:EnableLDAPonCUCM2.jpg]]

<h1>Enabling Users Capabilities on CUCM</h1>

Select '''System > Licensing > Capabilities Assignment''', and select a user.

[[Image:EnableUsersCUPCUPC2.jpg]]

Assign CUP and CUPC capabilities to the selected user. Perform this procedure for each user.

[[Image:EnableUsersCUPCUPC3.jpg]]

<h1>Starting the Directory Sync Service on CUCM</h1>

Select '''Tools > Service Activation''' in the Serviceability GUI, and activate the Cisco DirSync service.

[[Image:StartDirSync2.jpg]]

Verify that the Cisco DirSync service is running. Select '''Tools > Control Center – Feature Services'''.

[[Image:StartDirSync3.jpg]]

Verify that the Cisco DirSync service has a status of 'Activated'.

[[Image:StartDirSync4.jpg]]

<h1>Adding CUP as an Application Server on CUCM</h1>

Select '''System > Application Server''' in the Administration GUI, and select '''Add New'''.

[[Image:AddingCUPasAppServer2.jpg]]

Select '''Cisco Unified Presence Server''' as the application server type.

[[Image:AddingCUPasAppServer3.jpg]]

Define the application server entry details as shown below, and save your configuration.

[[Image:AddingCUPasAppServer4.jpg]]

<h1>Activating Services on CUP</h1>

In the Serviceability GUI on CUP, select '''Tools > Service Activation'''. Activate the services shown below.

[[Image:ActivatingServicesonCUP1.jpg]]

[[Image:ActivatingServicesonCUP2.jpg]]

<h1>Configuring the External Database on CUP</h1>

In order to support the Compliance and/or Persistent Chat functionality in your deployment, you must have deployed an external PostgresSQL database. You must configure the external database details on CUP. In the Administration GUI, select '''Messaging > External Database Setup > External Databases''', and select '''Add New'''.

'''Note!''' In the Example Solutions Inc lab deployment, the PostgresSQL database is installed on the same server as Active Directory.

[[Image:ConfiguringChatDbase2.jpg]]

Configure and save an external database called ‘tcmadb’ as shown below.

[[Image:ConfiguringChatDbase3.jpg]]

[[Image:ConfiguringChatDbase4.jpg]]

<h1>Configuring the Compliance Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Compliance'''. Select '''Message Archiver''' as the compliance server type, and assign the external database ‘tcmadb’ to your CUP node.

[[Image:ChatCompliance2.jpg]]

[[Image:ChatCompliance3.jpg]]

<h1>Configuring Group and Persistent Chat Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Group and Persistent Chat'''. Check '''Enable Persistent Chat''', and configure the chat settings as shown below.

[[Image:ChatPersistent2.jpg]]

Assign the external database ‘tcmadb’ (that you configured previously) as the chat database.

[[Image:ChatPersistent3.jpg]]

[[Image:ChatPersistent4.jpg]]

<h1>Restarting the Chat Services on CUP</h1>

Click on the service notification in the Administration GUI.

[[Image:RestartChatServices1.jpg]]

Select a server from the menu.

[[Image:RestartChatServices2.jpg]]

In the Serviceability GUI, restart the XCP Router and XCP Message Archiver services.

[[Image:RestartChatServices3.jpg]]

Select '''Tools > Control Center - Network Services'''.

[[Image:RestartChatServices4.jpg]]

Restart the Cisco XCP Router service.

[[Image:RestartChatServices5.jpg]]

<h1>Configuring LDAP Server and Profile on CUP</h1>

You need to configure the Active Directory details (LDAP server) on CUP. In the Administration GUI, select '''Application > Cisco Unified Personal Communicator > LDAP Server'''. Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP2.JPG]]

Configure the Active Directory server information as shown below, and save your configuration.

[[Image:ConfiguringLDAPonCUP3.JPG]]

Select '''Applications > Cisco Unified Personal Communicator > LDAP Profile'''.

[[Image:ConfiguringLDAPonCUP4.JPG]]

Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP5.JPG]]

Configure the LDAP Profile as shown below.

[[Image:ConfiguringLDAPonCUP6.JPG]]

Check '''Make this the default LDAP Profile for the system'''.

[[Image:ConfiguringLDAPonCUP7.JPG]]

Save your LDAP profile configuration.

[[Image:ConfiguringLDAPonCUP8.JPG]]

Select '''Add Users to Profile'''.

[[Image:ConfiguringLDAPonCUP9.JPG]]

Select '''Find'''.

[[Image:ConfiguringLDAPonCUP10.JPG]]

Check users Charles, Sue and Neela, and select '''Add Selected'''.

[[Image:ConfiguringLDAPonCUP11.JPG]]

The selected users are now listed as part of the LDAP profile.

[[Image:ConfiguringLDAPonCUP13.JPG]]

Save your LDAP profile configuration.

[[Image:ConfiguringLDAPonCUP12.JPG]]

<h1>Installing and Configuring CUPC</h1>

<h2>Setting Up the User Photos to Display in CUPC</h2>

Deploying Availabilty and IM Functionality

2011-01-28T10:30:03Z

Equigley:

'''Back to configuration example overview page:''' [[Sample Configuration Workflow for Deploying Cisco Unified Presence with Cisco Unified Personal Communicator]]

'''This configuration example is under construction. Please feel free to contribute if you are familiar with this deployment!'''

In this module , we will demonstrate how to set up and verify a basic availability and IM deployment. This will allow your CUPC users to add contacts, view user availability, receive incoming IMs, initiate outgoing IMs and participate in group chat rooms.
Assumptions:
* CUP is installed
* CUCM is installed
* Active Directory is installed
* Postgres is installed and configured as per the ''Database Setup Guide for Cisco Unified Presence''.

<h1> Creating your Users on Active Directory </h1>
Create the users Charles Holland, Sue Miller and Neena Patel on the Active Directory server.

The steps below show you how to create the user Charles Holland. Repeat these steps to create users Sue Miller and Neena Patel.

'''Before You Begin:''' Create the Example.com branch in Active Directory, and create an ExampleUsers folder.

Right-click on the ExampleUsers folder in the Example.com branch, and select '''New > User'''.

[[Image: UsersAD0.jpg]]

Create the user Charles Holland.

[[Image:UsersAD1.jpg]]

Define a password for the user Charles Holland.

[[Image:UsersAD2.jpg]]

Select '''Finish''' to save the user data for Charles Holland.

[[Image:UsersAD3.jpg]]

Right-click on the user Charles Holland to edit the user properties.

[[Image:UsersAD4.jpg]]

In the General tab, define a telephone number and email address for user Charles Holland.

[[Image:UsersAD5.jpg]]

In the Telephones tab, define a mobile number for Charles Holland (if required).

[[Image:UsersAD7.jpg]]

In the Organization tab, define the organizational details for user Charles Holland.

[[Image:UsersAD6.jpg]]

Repeat the steps above to create users Sue Miller and Neena Patel on Active Directory.

<h1> Creating the LDAP Search Account on Active Directory</h1>

You must create an LDAP search account in Active Directory. This is a basic user account which the CUPC client
uses to authenticate when searching the AD server using LDAP.

Right-click on the Users folder in the Example.com branch, and select '''New > User'''.

[[Image:LDAPUser1.jpg]]

Create the LDAP search user.

[[Image:LDAPUser2.jpg]]

Create a password for the LDAP search user.

[[Image:LDAPUser3.jpg]]

When you save the LDAP search user, the new user entry will appear in the main Users folder.

[[Image:LDAPUser4.jpg]]

<h1>Activating and Verifying Services on Cisco Unified Communication Manager</h1>

On Cisco Unified Communication Manager, select '''Tools > Service Activation''' in the Serviceability GUI. Activate the service indicated below.

[[Image:ActivateServices2.jpg]]

[[Image:ActivateServices3.jpg]]

Select '''Tools > Control Center - Feature Services'''. Verify that these services are now running.

[[Image:ActivateServices5.jpg]]

Select '''Tools > Control Center - Network Services'''. Verify that these services are now running.

[[Image:ActivateServices7.jpg]]

<h1>Configuring LDAP Integration on Cisco Unified Communications Manager</h1>

Enable LDAP Synchronization on Cisco Unified Communications Manager to sync your users from Active Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP System''' in the Administration GUI.

[[Image:EnableLDAPSync2.jpg]]

Configure your LDAP Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP Directory''' in the Administration GUI. Select '''Add New'''. Accept the information messages that display.

[[Image:EnableLDAPSync4.jpg]]

[[Image:EnableLDAPSync5.jpg]]

Configure the LDAP server credentials.

[[Image:EnableLDAPSync6.jpg]]

Configure the LDAP synchronization settings.

[[Image:EnableLDAPSync7.jpg]]

Configure the LDAP server information, and then save your configuration.

[[Image:EnableLDAPSync8.jpg]]

Select '''Perform Full Sync Now''' to synchronize the user information from Active Directory to CUCM.

[[Image:EnableLDAPSync9.jpg]]

[[Image:EnableLDAPSync10.jpg]]

Enable LDAP Authentication for the users you sync from Active Directory. Select '''System > LDAP > LDAP Authentication''', and check '''Use LDAP Authentication for End Users'''.

[[Image:EnableLDAPonCUCM2.jpg]]

<h1>Enabling Users Capabilities on CUCM</h1>

Select '''System > Licensing > Capabilities Assignment''', and select a user.

[[Image:EnableUsersCUPCUPC2.jpg]]

Assign CUP and CUPC capabilities to the selected user. Perform this procedure for each user.

[[Image:EnableUsersCUPCUPC3.jpg]]

<h1>Starting the Directory Sync Service on CUCM</h1>

Select '''Tools > Service Activation''' in the Serviceability GUI, and activate the Cisco DirSync service.

[[Image:StartDirSync2.jpg]]

Verify that the Cisco DirSync service is running. Select '''Tools > Control Center – Feature Services'''.

[[Image:StartDirSync3.jpg]]

Verify that the Cisco DirSync service has a status of 'Activated'.

[[Image:StartDirSync4.jpg]]

<h1>Adding CUP as an Application Server on CUCM</h1>

Select '''System > Application Server''' in the Administration GUI, and select '''Add New'''.

[[Image:AddingCUPasAppServer2.jpg]]

Select '''Cisco Unified Presence Server''' as the application server type.

[[Image:AddingCUPasAppServer3.jpg]]

Define the application server entry details as shown below, and save your configuration.

[[Image:AddingCUPasAppServer4.jpg]]

<h1>Activating Services on CUP</h1>

In the Serviceability GUI on CUP, select '''Tools > Service Activation'''. Activate the services shown below.

[[Image:ActivatingServicesonCUP1.jpg]]

[[Image:ActivatingServicesonCUP2.jpg]]

<h1>Configuring the External Database on CUP</h1>

In order to support the Compliance and/or Persistent Chat functionality in your deployment, you must have deployed an external PostgresSQL database. You must configure the external database details on CUP. In the Administration GUI, select '''Messaging > External Database Setup > External Databases''', and select '''Add New'''.

'''Note!''' In the Example Solutions Inc lab deployment, the PostgresSQL database is installed on the same server as Active Directory.

[[Image:ConfiguringChatDbase2.jpg]]

Configure and save an external database called ‘tcmadb’ as shown below.

[[Image:ConfiguringChatDbase3.jpg]]

[[Image:ConfiguringChatDbase4.jpg]]

<h1>Configuring the Compliance Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Compliance'''. Select '''Message Archiver''' as the compliance server type, and assign the external database ‘tcmadb’ to your CUP node.

[[Image:ChatCompliance2.jpg]]

[[Image:ChatCompliance3.jpg]]

<h1>Configuring Group and Persistent Chat Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Group and Persistent Chat'''. Check '''Enable Persistent Chat''', and configure the chat settings as shown below.

[[Image:ChatPersistent2.jpg]]

Assign the external database ‘tcmadb’ (that you configured previously) as the chat database.

[[Image:ChatPersistent3.jpg]]

[[Image:ChatPersistent4.jpg]]

<h1>Restarting the Chat Services on CUP</h1>

Click on the service notification in the Administration GUI.

[[Image:RestartChatServices1.jpg]]

Select a server from the menu.

[[Image:RestartChatServices2.jpg]]

In the Serviceability GUI, restart the XCP Router and XCP Message Archiver services.

[[Image:RestartChatServices3.jpg]]

Select '''Tools > Control Center - Network Services'''.

[[Image:RestartChatServices4.jpg]]

Restart the Cisco XCP Router service.

[[Image:RestartChatServices5.jpg]]

<h1>Configuring LDAP Server and Profile on CUP</h1>

You need to configure the Active Directory details (LDAP server) on CUP. In the Administration GUI, select '''Application > Cisco Unified Personal Communicator > LDAP Server'''. Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP2.JPG]]

Configure the Active Directory server information as shown below, and save your configuration.

[[Image:ConfiguringLDAPonCUP3.JPG]]

Select '''Applications > Cisco Unified Personal Communicator > LDAP Profile'''.

[[Image:ConfiguringLDAPonCUP4.JPG]]

Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP5.JPG]]

Configure the LDAP Profile as shown below.

[[Image:ConfiguringLDAPonCUP6.JPG]]

Check '''Make this the default LDAP Profile for the system'''.

[[Image:ConfiguringLDAPonCUP7.JPG]]

Save your LDAP profile configuration.

[[Image:ConfiguringLDAPonCUP8.JPG]]

Select '''Add Users to Profile'''.

[[Image:ConfiguringLDAPonCUP9.JPG]]

Select '''Find'''.

[[Image:ConfiguringLDAPonCUP10.JPG]]

Check users Charles, Sue and Neela, and select '''Add Selected'''.

[[Image:ConfiguringLDAPonCUP11.JPG]]

The selected users are now listed as part of the LDAP profile.

[[Image:ConfiguringLDAPonCUP13.JPG]]

Save your LDAP profile configuration.

[[Image:ConfiguringLDAPonCUP12.JPG]]

<h1>Installing and Configuring CUPC</h1>

<h2>Setting Up the User Photos to Display in CUPC</h2>

Sample Configuration Workflow for Deploying Cisco Unified Presence with Cisco Unified Personal Communicator

2011-01-27T22:54:02Z

Equigley:

'''Back to Configuration Examples Page:''' [[Configuration Examples]]

<span style="color:#FA5858"> [[Print Sample Configuration Workflow for Deploying Cisco Unified Presence with Cisco Unified Personal Communicator|'''PRINT THIS ARTICLE AS A PDF''']]</span>

<h1>Example Customer Scenario</h1>

This configuration example demonstrates how to set up an example UC deployment, in this case demonstrating how to set up the Cisco Unified Presence server with the Cisco Unified Personal Communicator client. The configuration example is broken up into modules. The first module demonstrates how to set up a basic availability and IM only deployment. The second module demonstrates how to add voice functionality to your deployment.
In this example, the customer that has purchased the UC solution is called Example Solutions Inc. Their domain name is called Example.com, illustrated below. Within the Example.com network, the following servers are deployed:
* CUCM server, version 8.x
* CUP server, version 8.x
* Active Directory server/Postgres database

[[Image:Example_network.PNG]]

There are three users working in the company Example Solutions Inc. In the Example.com network, a PC is deployed for each of these three users. The user details are provided in the table below.

[[Image:Example_network_users.PNG]]

<h2>MODULE 1: [[Deploying Availabilty and IM Functionality]]</h2>
Learn how to set up a basic availability and IM deployment...

<h2>MODULE 2: [[Adding Voice Functionality]]</h2>
Learn how to add voice to your deployment...

<h2>MODULE 3: [[Adding Voice Conferencing Functionality]]</h2>
Learn how to add voice conferencing to your deployment...

Deploying Availabilty and IM Functionality

2011-01-27T11:38:30Z

Equigley:

'''Back to configuration example overview page:''' [[Sample Configuration Workflow for Deploying Cisco Unified Presence with Cisco Unified Personal Communicator]]

In this module , we will demonstrate how to set up and verify a basic availability and IM deployment. This will allow your CUPC users to add contacts, view user availability, receive incoming IMs, initiate outgoing IMs and participate in group chat rooms.
Assumptions:
* CUP is installed
* CUCM is installed
* Active Directory is installed
* Postgres is installed and configured as per the ''Database Setup Guide for Cisco Unified Presence''.

<h1> Creating your Users on Active Directory </h1>
Create the users Charles Holland, Sue Miller and Neena Patel on the Active Directory server.

The steps below show you how to create the user Charles Holland. Repeat these steps to create users Sue Miller and Neena Patel.

'''Before You Begin:''' Create the Example.com branch in Active Directory, and create an ExampleUsers folder.

Right-click on the ExampleUsers folder in the Example.com branch, and select '''New > User'''.

[[Image: UsersAD0.jpg]]

Create the user Charles Holland.

[[Image:UsersAD1.jpg]]

Define a password for the user Charles Holland.

[[Image:UsersAD2.jpg]]

Select '''Finish''' to save the user data for Charles Holland.

[[Image:UsersAD3.jpg]]

Right-click on the user Charles Holland to edit the user properties.

[[Image:UsersAD4.jpg]]

In the General tab, define a telephone number and email address for user Charles Holland.

[[Image:UsersAD5.jpg]]

In the Telephones tab, define a mobile number for Charles Holland (if required).

[[Image:UsersAD7.jpg]]

In the Organization tab, define the organizational details for user Charles Holland.

[[Image:UsersAD6.jpg]]

Repeat the steps above to create users Sue Miller and Neena Patel on Active Directory.

<h1> Creating the LDAP Search Account on Active Directory</h1>

You must create an LDAP search account in Active Directory. This is a basic user account which the CUPC client
uses to authenticate when searching the AD server using LDAP.

Right-click on the Users folder in the Example.com branch, and select '''New > User'''.

[[Image:LDAPUser1.jpg]]

Create the LDAP search user.

[[Image:LDAPUser2.jpg]]

Create a password for the LDAP search user.

[[Image:LDAPUser3.jpg]]

When you save the LDAP search user, the new user entry will appear in the main Users folder.

[[Image:LDAPUser4.jpg]]

<h1>Activating and Verifying Services on Cisco Unified Communication Manager</h1>

On Cisco Unified Communication Manager, select '''Tools > Service Activation''' in the Serviceability GUI. Activate the service indicated below.

[[Image:ActivateServices2.jpg]]

[[Image:ActivateServices3.jpg]]

Select '''Tools > Control Center - Feature Services'''. Verify that these services are now running.

[[Image:ActivateServices5.jpg]]

Select '''Tools > Control Center - Network Services'''. Verify that these services are now running.

[[Image:ActivateServices7.jpg]]

<h1>Configuring LDAP Integration on Cisco Unified Communications Manager</h1>

Enable LDAP Synchronization on Cisco Unified Communications Manager to sync your users from Active Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP System''' in the Administration GUI.

[[Image:EnableLDAPSync2.jpg]]

Configure your LDAP Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP Directory''' in the Administration GUI. Select '''Add New'''. Accept the information messages that display.

[[Image:EnableLDAPSync4.jpg]]

[[Image:EnableLDAPSync5.jpg]]

Configure the LDAP server credentials.

[[Image:EnableLDAPSync6.jpg]]

Configure the LDAP synchronization settings.

[[Image:EnableLDAPSync7.jpg]]

Configure the LDAP server information, and then save your configuration.

[[Image:EnableLDAPSync8.jpg]]

Select '''Perform Full Sync Now''' to synchronize the user information from Active Directory to CUCM.

[[Image:EnableLDAPSync9.jpg]]

[[Image:EnableLDAPSync10.jpg]]

Enable LDAP Authentication for the users you sync from Active Directory. Select '''System > LDAP > LDAP Authentication''', and check '''Use LDAP Authentication for End Users'''.

[[Image:EnableLDAPonCUCM2.jpg]]

<h1>Enabling Users Capabilities on CUCM</h1>

Select '''System > Licensing > Capabilities Assignment''', and select a user.

[[Image:EnableUsersCUPCUPC2.jpg]]

Assign CUP and CUPC capabilities to the selected user. Perform this procedure for each user.

[[Image:EnableUsersCUPCUPC3.jpg]]

<h1>Starting the Directory Sync Service on CUCM</h1>

Select '''Tools > Service Activation''' in the Serviceability GUI, and activate the Cisco DirSync service.

[[Image:StartDirSync2.jpg]]

Verify that the Cisco DirSync service is running. Select '''Tools > Control Center – Feature Services'''.

[[Image:StartDirSync3.jpg]]

Verify that the Cisco DirSync service has a status of 'Activated'.

[[Image:StartDirSync4.jpg]]

<h1>Adding CUP as an Application Server on CUCM</h1>

Select '''System > Application Server''' in the Administration GUI, and select '''Add New'''.

[[Image:AddingCUPasAppServer2.jpg]]

Select '''Cisco Unified Presence Server''' as the application server type.

[[Image:AddingCUPasAppServer3.jpg]]

Define the application server entry details as shown below, and save your configuration.

[[Image:AddingCUPasAppServer4.jpg]]

<h1>Activating Services on CUP</h1>

In the Serviceability GUI on CUP, select '''Tools > Service Activation'''. Activate the services shown below.

[[Image:ActivatingServicesonCUP1.jpg]]

[[Image:ActivatingServicesonCUP2.jpg]]

<h1>Configuring the External Database on CUP</h1>

In order to support the Compliance and/or Persistent Chat functionality in your deployment, you must have deployed an external PostgresSQL database. You must configure the external database details on CUP. In the Administration GUI, select '''Messaging > External Database Setup > External Databases''', and select '''Add New'''.

'''Note!''' In the Example Solutions Inc lab deployment, the PostgresSQL database is installed on the same server as Active Directory.

[[Image:ConfiguringChatDbase2.jpg]]

Configure and save an external database called ‘tcmadb’ as shown below.

[[Image:ConfiguringChatDbase3.jpg]]

[[Image:ConfiguringChatDbase4.jpg]]

<h1>Configuring the Compliance Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Compliance'''. Select '''Message Archiver''' as the compliance server type, and assign the external database ‘tcmadb’ to your CUP node.

[[Image:ChatCompliance2.jpg]]

[[Image:ChatCompliance3.jpg]]

<h1>Configuring Group and Persistent Chat Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Group and Persistent Chat'''. Check '''Enable Persistent Chat''', and configure the chat settings as shown below.

[[Image:ChatPersistent2.jpg]]

Assign the external database ‘tcmadb’ (that you configured previously) as the chat database.

[[Image:ChatPersistent3.jpg]]

[[Image:ChatPersistent4.jpg]]

<h1>Restarting the Chat Services on CUP</h1>

Click on the service notification in the Administration GUI.

[[Image:RestartChatServices1.jpg]]

Select a server from the menu.

[[Image:RestartChatServices2.jpg]]

In the Serviceability GUI, restart the XCP Router and XCP Message Archiver services.

[[Image:RestartChatServices3.jpg]]

Select '''Tools > Control Center - Network Services'''.

[[Image:RestartChatServices4.jpg]]

Restart the Cisco XCP Router service.

[[Image:RestartChatServices5.jpg]]

<h1>Configuring LDAP Server and Profile on CUP</h1>

You need to configure the Active Directory details (LDAP server) on CUP. In the Administration GUI, select '''Application > Cisco Unified Personal Communicator > LDAP Server'''. Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP2.JPG]]

Configure the Active Directory server information as shown below, and save your configuration.

[[Image:ConfiguringLDAPonCUP3.JPG]]

Select '''Applications > Cisco Unified Personal Communicator > LDAP Profile'''.

[[Image:ConfiguringLDAPonCUP4.JPG]]

Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP5.JPG]]

Configure the LDAP Profile as shown below.

[[Image:ConfiguringLDAPonCUP6.JPG]]

Check '''Make this the default LDAP Profile for the system'''.

[[Image:ConfiguringLDAPonCUP7.JPG]]

Save your LDAP profile configuration.

[[Image:ConfiguringLDAPonCUP8.JPG]]

Select '''Add Users to Profile'''.

[[Image:ConfiguringLDAPonCUP9.JPG]]

Select '''Find'''.

[[Image:ConfiguringLDAPonCUP10.JPG]]

Check users Charles, Sue and Neela, and select '''Add Selected'''.

[[Image:ConfiguringLDAPonCUP11.JPG]]

The selected users are now listed as part of the LDAP profile.

[[Image:ConfiguringLDAPonCUP13.JPG]]

Save your LDAP profile configuration.

[[Image:ConfiguringLDAPonCUP12.JPG]]

<h1>Installing and Configuring CUPC</h1>

<h2>Setting Up the User Photos to Display in CUPC</h2>

Deploying Availabilty and IM Functionality

2011-01-27T11:35:19Z

Equigley:

'''Back to configuration example overview page:''' [[Sample Configuration Workflow for Deploying Cisco Unified Presence with Cisco Unified Personal Communicator]]

In this module , we will demonstrate how to set up and verify a basic availability and IM deployment. This will allow your CUPC users to add contacts, view user availability, receive incoming IMs, initiate outgoing IMs and participate in group chat rooms.
Assumptions:
* CUP is installed
* CUCM is installed
* Active Directory is installed
* Postgres is installed and configured as per....

<h1> Creating your Users on Active Directory </h1>
Create the users Charles Holland, Sue Miller and Neena Patel on the Active Directory server.

The steps below show you how to create the user Charles Holland. Repeat these steps to create users Sue Miller and Neena Patel.

'''Before You Begin:''' Create the Example.com branch in Active Directory, and create an ExampleUsers folder.

Right-click on the ExampleUsers folder in the Example.com branch, and select '''New > User'''.

[[Image: UsersAD0.jpg]]

Create the user Charles Holland.

[[Image:UsersAD1.jpg]]

Define a password for the user Charles Holland.

[[Image:UsersAD2.jpg]]

Select '''Finish''' to save the user data for Charles Holland.

[[Image:UsersAD3.jpg]]

Right-click on the user Charles Holland to edit the user properties.

[[Image:UsersAD4.jpg]]

In the General tab, define a telephone number and email address for user Charles Holland.

[[Image:UsersAD5.jpg]]

In the Telephones tab, define a mobile number for Charles Holland (if required).

[[Image:UsersAD7.jpg]]

In the Organization tab, define the organizational details for user Charles Holland.

[[Image:UsersAD6.jpg]]

Repeat the steps above to create users Sue Miller and Neena Patel on Active Directory.

<h1> Creating the LDAP Search Account on Active Directory</h1>

You must create an LDAP search account in Active Directory. This is a basic user account which the CUPC client
uses to authenticate when searching the AD server using LDAP.

Right-click on the Users folder in the Example.com branch, and select '''New > User'''.

[[Image:LDAPUser1.jpg]]

Create the LDAP search user.

[[Image:LDAPUser2.jpg]]

Create a password for the LDAP search user.

[[Image:LDAPUser3.jpg]]

When you save the LDAP search user, the new user entry will appear in the main Users folder.

[[Image:LDAPUser4.jpg]]

<h1>Activating and Verifying Services on Cisco Unified Communication Manager</h1>

On Cisco Unified Communication Manager, select '''Tools > Service Activation''' in the Serviceability GUI. Activate the service indicated below.

[[Image:ActivateServices2.jpg]]

[[Image:ActivateServices3.jpg]]

Select '''Tools > Control Center - Feature Services'''. Verify that these services are now running.

[[Image:ActivateServices5.jpg]]

Select '''Tools > Control Center - Network Services'''. Verify that these services are now running.

[[Image:ActivateServices7.jpg]]

<h1>Configuring LDAP Integration on Cisco Unified Communications Manager</h1>

Enable LDAP Synchronization on Cisco Unified Communications Manager to sync your users from Active Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP System''' in the Administration GUI.

[[Image:EnableLDAPSync2.jpg]]

Configure your LDAP Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP Directory''' in the Administration GUI. Select '''Add New'''. Accept the information messages that display.

[[Image:EnableLDAPSync4.jpg]]

[[Image:EnableLDAPSync5.jpg]]

Configure the LDAP server credentials.

[[Image:EnableLDAPSync6.jpg]]

Configure the LDAP synchronization settings.

[[Image:EnableLDAPSync7.jpg]]

Configure the LDAP server information, and then save your configuration.

[[Image:EnableLDAPSync8.jpg]]

Select '''Perform Full Sync Now''' to synchronize the user information from Active Directory to CUCM.

[[Image:EnableLDAPSync9.jpg]]

[[Image:EnableLDAPSync10.jpg]]

Enable LDAP Authentication for the users you sync from Active Directory. Select '''System > LDAP > LDAP Authentication''', and check '''Use LDAP Authentication for End Users'''.

[[Image:EnableLDAPonCUCM2.jpg]]

<h1>Enabling Users Capabilities on CUCM</h1>

Select '''System > Licensing > Capabilities Assignment''', and select a user.

[[Image:EnableUsersCUPCUPC2.jpg]]

Assign CUP and CUPC capabilities to the selected user. Perform this procedure for each user.

[[Image:EnableUsersCUPCUPC3.jpg]]

<h1>Starting the Directory Sync Service on CUCM</h1>

Select '''Tools > Service Activation''' in the Serviceability GUI, and activate the Cisco DirSync service.

[[Image:StartDirSync2.jpg]]

Verify that the Cisco DirSync service is running. Select '''Tools > Control Center – Feature Services'''.

[[Image:StartDirSync3.jpg]]

Verify that the Cisco DirSync service has a status of 'Activated'.

[[Image:StartDirSync4.jpg]]

<h1>Adding CUP as an Application Server on CUCM</h1>

Select '''System > Application Server''' in the Administration GUI, and select '''Add New'''.

[[Image:AddingCUPasAppServer2.jpg]]

Select '''Cisco Unified Presence Server''' as the application server type.

[[Image:AddingCUPasAppServer3.jpg]]

Define the application server entry details as shown below, and save your configuration.

[[Image:AddingCUPasAppServer4.jpg]]

<h1>Activating Services on CUP</h1>

In the Serviceability GUI on CUP, select '''Tools > Service Activation'''. Activate the services shown below.

[[Image:ActivatingServicesonCUP1.jpg]]

[[Image:ActivatingServicesonCUP2.jpg]]

<h1>Configuring the External Database on CUP</h1>

In order to support the Compliance and/or Persistent Chat functionality in your deployment, you must have deployed an external PostgresSQL database. You must configure the external database details on CUP. In the Administration GUI, select '''Messaging > External Database Setup > External Databases''', and select '''Add New'''.

'''Note!''' In the Example Solutions Inc lab deployment, the PostgresSQL database is installed on the same server as Active Directory.

[[Image:ConfiguringChatDbase2.jpg]]

Configure and save an external database called ‘tcmadb’ as shown below.

[[Image:ConfiguringChatDbase3.jpg]]

[[Image:ConfiguringChatDbase4.jpg]]

<h1>Configuring the Compliance Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Compliance'''. Select '''Message Archiver''' as the compliance server type, and assign the external database ‘tcmadb’ to your CUP node.

[[Image:ChatCompliance2.jpg]]

[[Image:ChatCompliance3.jpg]]

<h1>Configuring Group and Persistent Chat Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Group and Persistent Chat'''. Check '''Enable Persistent Chat''', and configure the chat settings as shown below.

[[Image:ChatPersistent2.jpg]]

Assign the external database ‘tcmadb’ (that you configured previously) as the chat database.

[[Image:ChatPersistent3.jpg]]

[[Image:ChatPersistent4.jpg]]

<h1>Restarting the Chat Services on CUP</h1>

Click on the service notification in the Administration GUI.

[[Image:RestartChatServices1.jpg]]

Select a server from the menu.

[[Image:RestartChatServices2.jpg]]

In the Serviceability GUI, restart the XCP Router and XCP Message Archiver services.

[[Image:RestartChatServices3.jpg]]

Select '''Tools > Control Center - Network Services'''.

[[Image:RestartChatServices4.jpg]]

Restart the Cisco XCP Router service.

[[Image:RestartChatServices5.jpg]]

<h1>Configuring LDAP Server and Profile on CUP</h1>

You need to configure the Active Directory details (LDAP server) on CUP. In the Administration GUI, select '''Application > Cisco Unified Personal Communicator > LDAP Server'''. Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP2.JPG]]

Configure the Active Directory server information as shown below, and save your configuration.

[[Image:ConfiguringLDAPonCUP3.JPG]]

Select '''Applications > Cisco Unified Personal Communicator > LDAP Profile'''.

[[Image:ConfiguringLDAPonCUP4.JPG]]

Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP5.JPG]]

Configure the LDAP Profile as shown below.

[[Image:ConfiguringLDAPonCUP6.JPG]]

Check '''Make this the default LDAP Profile for the system'''.

[[Image:ConfiguringLDAPonCUP7.JPG]]

Save your LDAP profile configuration.

[[Image:ConfiguringLDAPonCUP8.JPG]]

Select '''Add Users to Profile'''.

[[Image:ConfiguringLDAPonCUP9.JPG]]

Select '''Find'''.

[[Image:ConfiguringLDAPonCUP10.JPG]]

Check users Charles, Sue and Neela, and select '''Add Selected'''.

[[Image:ConfiguringLDAPonCUP11.JPG]]

The selected users are now listed as part of the LDAP profile.

[[Image:ConfiguringLDAPonCUP13.JPG]]

Save your LDAP profile configuration.

[[Image:ConfiguringLDAPonCUP12.JPG]]

<h1>Installing and Configuring CUPC</h1>

<h2>Setting Up the User Photos to Display in CUPC</h2>

Deploying Availabilty and IM Functionality

2011-01-27T11:34:51Z

Equigley:

'''Back to configuration example overview page:''' [[Sample Configuration Workflow for Deploying Cisco Unified Presence with Cisco Unified Personal Communicator]]

In this module , we will demonstrate how to set up and verify a basic availability and IM deployment. This will allow your CUPC users to add contacts, view user availability, receive incoming IMs, initiate outgoing IMs and participate in group chat rooms.
Assumptions:
* CUP is installed
* CUCM is installed
* Active Directory is installed
* Postgres is installed and configured as per....

<h1> Creating your Users on Active Directory </h1>
Create the users Charles Holland, Sue Miller and Neena Patel on the Active Directory server.

The steps below show you how to create the user Charles Holland. Repeat these steps to create users Sue Miller and Neena Patel.

'''Before You Begin:''' Create the Example.com branch in Active Directory, and create an ExampleUsers folder.

Right-click on the ExampleUsers folder in the Example.com branch, and select '''New > User'''.

[[Image: UsersAD0.jpg]]

Create the user Charles Holland.

[[Image:UsersAD1.jpg]]

Define a password for the user Charles Holland.

[[Image:UsersAD2.jpg]]

Select '''Finish''' to save the user data for Charles Holland.

[[Image:UsersAD3.jpg]]

Right-click on the user Charles Holland to edit the user properties.

[[Image:UsersAD4.jpg]]

In the General tab, define a telephone number and email address for user Charles Holland.

[[Image:UsersAD5.jpg]]

In the Telephones tab, define a mobile number for Charles Holland (if required).

[[Image:UsersAD7.jpg]]

In the Organization tab, define the organizational details for user Charles Holland.

[[Image:UsersAD6.jpg]]

Repeat the steps above to create users Sue Miller and Neena Patel on Active Directory.

<h1> Creating the LDAP Search Account on Active Directory</h1>

You must create an LDAP search account in Active Directory. This is a basic user account which the CUPC client
uses to authenticate when searching the AD server using LDAP.

Right-click on the Users folder in the Example.com branch, and select '''New > User'''.

[[Image:LDAPUser1.jpg]]

Create the LDAP search user.

[[Image:LDAPUser2.jpg]]

Create a password for the LDAP search user.

[[Image:LDAPUser3.jpg]]

When you save the LDAP search user, the new user entry will appear in the main Users folder.

[[Image:LDAPUser4.jpg]]

<h1>Activating and Verifying Services on Cisco Unified Communication Manager</h1>

On Cisco Unified Communication Manager, select '''Tools > Service Activation''' in the Serviceability GUI. Activate the service indicated below.

[[Image:ActivateServices2.jpg]]

[[Image:ActivateServices3.jpg]]

Select '''Tools > Control Center - Feature Services'''. Verify that these services are now running.

[[Image:ActivateServices5.jpg]]

Select '''Tools > Control Center - Network Services'''. Verify that these services are now running.

[[Image:ActivateServices7.jpg]]

<h1>Configuring LDAP Integration on Cisco Unified Communications Manager</h1>

Enable LDAP Synchronization on Cisco Unified Communications Manager to sync your users from Active Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP System''' in the Administration GUI.

[[Image:EnableLDAPSync2.jpg]]

Configure your LDAP Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP Directory''' in the Administration GUI. Select '''Add New'''. Accept the information messages that display.

[[Image:EnableLDAPSync4.jpg]]

[[Image:EnableLDAPSync5.jpg]]

Configure the LDAP server credentials.

[[Image:EnableLDAPSync6.jpg]]

Configure the LDAP synchronization settings.

[[Image:EnableLDAPSync7.jpg]]

Configure the LDAP server information, and then save your configuration.

[[Image:EnableLDAPSync8.jpg]]

Select '''Perform Full Sync Now''' to synchronize the user information from Active Directory to CUCM.

[[Image:EnableLDAPSync9.jpg]]

[[Image:EnableLDAPSync10.jpg]]

Enable LDAP Authentication for the users you sync from Active Directory. Select '''System > LDAP > LDAP Authentication''', and check '''Use LDAP Authentication for End Users'''.

[[Image:EnableLDAPonCUCM2.jpg]]

<h1>Enabling Users Capabilities on CUCM</h1>

Select '''System > Licensing > Capabilities Assignment''', and select a user.

[[Image:EnableUsersCUPCUPC2.jpg]]

Assign CUP and CUPC capabilities to the selected user. Perform this procedure for each user.

[[Image:EnableUsersCUPCUPC3.jpg]]

<h1>Starting the Directory Sync Service on CUCM</h1>

Select '''Tools > Service Activation''' in the Serviceability GUI, and activate the Cisco DirSync service.

[[Image:StartDirSync2.jpg]]

Verify that the Cisco DirSync service is running. Select '''Tools > Control Center – Feature Services'''.

[[Image:StartDirSync3.jpg]]

Verify that the Cisco DirSync service has a status of 'Activated'.

[[Image:StartDirSync4.jpg]]

<h1>Adding CUP as an Application Server on CUCM</h1>

Select '''System > Application Server''' in the Administration GUI, and select '''Add New'''.

[[Image:AddingCUPasAppServer2.jpg]]

Select '''Cisco Unified Presence Server''' as the application server type.

[[Image:AddingCUPasAppServer3.jpg]]

Define the application server entry details as shown below, and save your configuration.

[[Image:AddingCUPasAppServer4.jpg]]

<h1>Activating Services on CUP</h1>

In the Serviceability GUI on CUP, select '''Tools > Service Activation'''. Activate the services shown below.

[[Image:ActivatingServicesonCUP1.jpg]]

[[Image:ActivatingServicesonCUP2.jpg]]

<h1>Configuring the External Database on CUP</h1>

In order to support the Compliance and/or Persistent Chat functionality in your deployment, you must have deployed an external PostgresSQL database. You must configure the external database details on CUP. In the Administration GUI, select '''Messaging > External Database Setup > External Databases''', and select '''Add New'''.

'''Note!''' In the Example Solutions Inc lab deployment, the PostgresSQL database is installed on the same server as Active Directory.

[[Image:ConfiguringChatDbase2.jpg]]

Configure and save an external database called ‘tcmadb’ as shown below.

[[Image:ConfiguringChatDbase3.jpg]]

[[Image:ConfiguringChatDbase4.jpg]]

<h1>Configuring the Compliance Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Compliance'''. Select '''Message Archiver''' as the compliance server type, and assign the external database ‘tcmadb’ to your CUP node.

[[Image:ChatCompliance2.jpg]]

[[Image:ChatCompliance3.jpg]]

<h1>Configuring Group and Persistent Chat Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Group and Persistent Chat'''. Check '''Enable Persistent Chat''', and configure the chat settings as shown below.

[[Image:ChatPersistent2.jpg]]

Assign the external database ‘tcmadb’ (that you configured previously) as the chat database.

[[Image:ChatPersistent3.jpg]]

[[Image:ChatPersistent4.jpg]]

<h1>Restarting the Chat Services on CUP</h1>

Click on the service notification in the Administration GUI.

[[Image:RestartChatServices1.jpg]]

Select a server from the menu.

[[Image:RestartChatServices2.jpg]]

In the Serviceability GUI, restart the XCP Router and XCP Message Archiver services.

[[Image:RestartChatServices3.jpg]]

Select '''Tools > Control Center - Network Services'''.

[[Image:RestartChatServices4.jpg]]

Restart the Cisco XCP Router service.

[[Image:RestartChatServices5.jpg]]

<h1>Configuring LDAP Server and Profile on CUP</h1>

You need to configure the Active Directory details (LDAP server) on CUP. In the Administration GUI, select '''Application > Cisco Unified Personal Communicator > LDAP Server'''. Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP2.JPG]]

Configure the Active Directory server information as shown below, and save your configuration.

[[Image:ConfiguringLDAPonCUP3.JPG]]

Select '''Applications > Cisco Unified Personal Communicator > LDAP Profile'''.

[[Image:ConfiguringLDAPonCUP4.JPG]]

Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP5.JPG]]

Configure the LDAP Profile as shown below.

[[Image:ConfiguringLDAPonCUP6.JPG]]

Check '''Make this the default LDAP Profile for the system'''.

[[Image:ConfiguringLDAPonCUP7.JPG]]

Save your LDAP profile configuration.

[[Image:ConfiguringLDAPonCUP8.JPG]]

Select '''Add Users to Profile'''.

[[Image:ConfiguringLDAPonCUP9.JPG]]

Select '''Find'''.

[[Image:ConfiguringLDAPonCUP10.JPG]]

Check users Charles, Sue and Neela, and select '''Add Selected'''.

[[Image:ConfiguringLDAPonCUP11.JPG]]

The selected users are now listed as part of the LDAP profile.

[[Image:ConfiguringLDAPonCUP13.JPG]]

Save your LDAP profile configuration.

[[Image:ConfiguringLDAPonCUP12.JPG]]

<h1>Installing and Configuring CUPC<h1>

<h2>Setting Up the User Photos to Display in CUPC</h2>

Deploying Availabilty and IM Functionality

2011-01-27T11:02:57Z

Equigley:

'''Back to configuration example overview page:''' [[Sample Configuration Workflow for Deploying Cisco Unified Presence with Cisco Unified Personal Communicator]]

In this module , we will demonstrate how to set up and verify a basic availability and IM deployment. This will allow your CUPC users to add contacts, view user availability, receive incoming IMs, initiate outgoing IMs and participate in group chat rooms.
Assumptions:
* CUP is installed
* CUCM is installed
* Active Directory is installed
* Postgres is installed and configured as per....

<h1> Creating your Users on Active Directory </h1>
Create the users Charles Holland, Sue Miller and Neena Patel on the Active Directory server.

The steps below show you how to create the user Charles Holland. Repeat these steps to create users Sue Miller and Neena Patel.

'''Before You Begin:''' Create the Example.com branch in Active Directory, and create an ExampleUsers folder.

Right-click on the ExampleUsers folder in the Example.com branch, and select '''New > User'''.

[[Image: UsersAD0.jpg]]

Create the user Charles Holland.

[[Image:UsersAD1.jpg]]

Define a password for the user Charles Holland.

[[Image:UsersAD2.jpg]]

Select '''Finish''' to save the user data for Charles Holland.

[[Image:UsersAD3.jpg]]

Right-click on the user Charles Holland to edit the user properties.

[[Image:UsersAD4.jpg]]

In the General tab, define a telephone number and email address for user Charles Holland.

[[Image:UsersAD5.jpg]]

In the Telephones tab, define a mobile number for Charles Holland (if required).

[[Image:UsersAD7.jpg]]

In the Organization tab, define the organizational details for user Charles Holland.

[[Image:UsersAD6.jpg]]

Repeat the steps above to create users Sue Miller and Neena Patel on Active Directory.

<h1> Creating the LDAP Search Account on Active Directory</h1>

You must create an LDAP search account in Active Directory. This is a basic user account which the CUPC client
uses to authenticate when searching the AD server using LDAP.

Right-click on the Users folder in the Example.com branch, and select '''New > User'''.

[[Image:LDAPUser1.jpg]]

Create the LDAP search user.

[[Image:LDAPUser2.jpg]]

Create a password for the LDAP search user.

[[Image:LDAPUser3.jpg]]

When you save the LDAP search user, the new user entry will appear in the main Users folder.

[[Image:LDAPUser4.jpg]]

<h1>Activating and Verifying Services on Cisco Unified Communication Manager</h1>

On Cisco Unified Communication Manager, select '''Tools > Service Activation''' in the Serviceability GUI. Activate the service indicated below.

[[Image:ActivateServices2.jpg]]

[[Image:ActivateServices3.jpg]]

Select '''Tools > Control Center - Feature Services'''. Verify that these services are now running.

[[Image:ActivateServices5.jpg]]

Select '''Tools > Control Center - Network Services'''. Verify that these services are now running.

[[Image:ActivateServices7.jpg]]

<h1>Configuring LDAP Integration on Cisco Unified Communications Manager</h1>

Enable LDAP Synchronization on Cisco Unified Communications Manager to sync your users from Active Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP System''' in the Administration GUI.

[[Image:EnableLDAPSync2.jpg]]

Configure your LDAP Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP Directory''' in the Administration GUI. Select '''Add New'''. Accept the information messages that display.

[[Image:EnableLDAPSync4.jpg]]

[[Image:EnableLDAPSync5.jpg]]

Configure the LDAP server credentials.

[[Image:EnableLDAPSync6.jpg]]

Configure the LDAP synchronization settings.

[[Image:EnableLDAPSync7.jpg]]

Configure the LDAP server information, and then save your configuration.

[[Image:EnableLDAPSync8.jpg]]

Select '''Perform Full Sync Now''' to synchronize the user information from Active Directory to CUCM.

[[Image:EnableLDAPSync9.jpg]]

[[Image:EnableLDAPSync10.jpg]]

Enable LDAP Authentication for the users you sync from Active Directory. Select '''System > LDAP > LDAP Authentication''', and check '''Use LDAP Authentication for End Users'''.

[[Image:EnableLDAPonCUCM2.jpg]]

<h1>Enabling Users Capabilities on CUCM</h1>

Select '''System > Licensing > Capabilities Assignment''', and select a user.

[[Image:EnableUsersCUPCUPC2.jpg]]

Assign CUP and CUPC capabilities to the selected user. Perform this procedure for each user.

[[Image:EnableUsersCUPCUPC3.jpg]]

<h1>Starting the Directory Sync Service on CUCM</h1>

Select '''Tools > Service Activation''' in the Serviceability GUI, and activate the Cisco DirSync service.

[[Image:StartDirSync2.jpg]]

Verify that the Cisco DirSync service is running. Select '''Tools > Control Center – Feature Services'''.

[[Image:StartDirSync3.jpg]]

Verify that the Cisco DirSync service has a status of 'Activated'.

[[Image:StartDirSync4.jpg]]

<h1>Adding CUP as an Application Server on CUCM</h1>

Select '''System > Application Server''' in the Administration GUI, and select '''Add New'''.

[[Image:AddingCUPasAppServer2.jpg]]

Select '''Cisco Unified Presence Server''' as the application server type.

[[Image:AddingCUPasAppServer3.jpg]]

Define the application server entry details as shown below, and save your configuration.

[[Image:AddingCUPasAppServer4.jpg]]

<h1>Activating Services on CUP</h1>

In the Serviceability GUI on CUP, select '''Tools > Service Activation'''. Activate the services shown below.

[[Image:ActivatingServicesonCUP1.jpg]]

[[Image:ActivatingServicesonCUP2.jpg]]

<h1>Configuring the External Database on CUP</h1>

In order to support the Compliance and/or Persistent Chat functionality in your deployment, you must have deployed an external PostgresSQL database. You must configure the external database details on CUP. In the Administration GUI, select '''Messaging > External Database Setup > External Databases''', and select '''Add New'''.

'''Note!''' In the Example Solutions Inc lab deployment, the PostgresSQL database is installed on the same server as Active Directory.

[[Image:ConfiguringChatDbase2.jpg]]

Configure and save an external database called ‘tcmadb’ as shown below.

[[Image:ConfiguringChatDbase3.jpg]]

[[Image:ConfiguringChatDbase4.jpg]]

<h1>Configuring the Compliance Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Compliance'''. Select '''Message Archiver''' as the compliance server type, and assign the external database ‘tcmadb’ to your CUP node.

[[Image:ChatCompliance2.jpg]]

[[Image:ChatCompliance3.jpg]]

<h1>Configuring Group and Persistent Chat Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Group and Persistent Chat'''. Check '''Enable Persistent Chat''', and configure the chat settings as shown below.

[[Image:ChatPersistent2.jpg]]

Assign the external database ‘tcmadb’ (that you configured previously) as the chat database.

[[Image:ChatPersistent3.jpg]]

[[Image:ChatPersistent4.jpg]]

<h1>Restarting the Chat Services on CUP</h1>

Click on the service notification in the Administration GUI.

[[Image:RestartChatServices1.jpg]]

Select a server from the menu.

[[Image:RestartChatServices2.jpg]]

In the Serviceability GUI, restart the XCP Router and XCP Message Archiver services.

[[Image:RestartChatServices3.jpg]]

Select '''Tools > Control Center - Network Services'''.

[[Image:RestartChatServices4.jpg]]

Restart the Cisco XCP Router service.

[[Image:RestartChatServices5.jpg]]

<h1>Configuring LDAP Server and Profile on CUP</h1>

You need to configure the Active Directory details (LDAP server) on CUP. In the Administration GUI, select '''Application > Cisco Unified Personal Communicator > LDAP Server'''. Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP2.JPG]]

Configure the Active Directory server information as shown below, and save your configuration.

[[Image:ConfiguringLDAPonCUP3.JPG]]

Select '''Applications > Cisco Unified Personal Communicator > LDAP Profile'''.

[[Image:ConfiguringLDAPonCUP4.JPG]]

Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP5.JPG]]

Configure the LDAP Profile as shown below.

[[Image:ConfiguringLDAPonCUP6.JPG]]

Check '''Make this the default LDAP Profile for the system'''.

[[Image:ConfiguringLDAPonCUP7.JPG]]

Save your LDAP profile configuration.

[[Image:ConfiguringLDAPonCUP8.JPG]]

Select '''Add Users to Profile'''.

[[Image:ConfiguringLDAPonCUP9.JPG]]

Select '''Find'''.

[[Image:ConfiguringLDAPonCUP10.JPG]]

Check users Charles, Sue and Neela, and select '''Add Selected'''.

[[Image:ConfiguringLDAPonCUP11.JPG]]

The selected users are now listed as part of the LDAP profile.

[[Image:ConfiguringLDAPonCUP13.JPG]]

Save your LDAP profile configuration.

[[Image:ConfiguringLDAPonCUP12.JPG]]

Deploying Availabilty and IM Functionality

2011-01-27T10:59:24Z

Equigley:

'''Back to configuration example overview page:''' [[Sample Configuration Workflow for Deploying Cisco Unified Presence with Cisco Unified Personal Communicator]]

In this module , we will demonstrate how to set up and verify a basic availability and IM deployment. This will allow your CUPC users to add contacts, view user availability, receive incoming IMs, initiate outgoing IMs and participate in group chat rooms.
Assumptions:
* CUP is installed
* CUCM is installed
* Active Directory is installed
* Postgres is installed and configured as per....

<h1> Creating your Users on Active Directory </h1>
Create the users Charles Holland, Sue Miller and Neena Patel on the Active Directory server.

The steps below show you how to create the user Charles Holland. Repeat these steps to create users Sue Miller and Neena Patel.

'''Before You Begin:''' Create the Example.com branch in Active Directory, and create an ExampleUsers folder.

Right-click on the ExampleUsers folder in the Example.com branch, and select '''New > User'''.

[[Image: UsersAD0.jpg]]

Create the user Charles Holland.

[[Image:UsersAD1.jpg]]

Define a password for the user Charles Holland.

[[Image:UsersAD2.jpg]]

Select '''Finish''' to save the user data for Charles Holland.

[[Image:UsersAD3.jpg]]

Right-click on the user Charles Holland to edit the user properties.

[[Image:UsersAD4.jpg]]

In the General tab, define a telephone number and email address for user Charles Holland.

[[Image:UsersAD5.jpg]]

In the Telephones tab, define a mobile number for Charles Holland (if required).

[[Image:UsersAD7.jpg]]

In the Organization tab, define the organizational details for user Charles Holland.

[[Image:UsersAD6.jpg]]

Repeat the steps above to create users Sue Miller and Neena Patel on Active Directory.

<h1> Creating the LDAP Search Account on Active Directory</h1>

You must create an LDAP search account in Active Directory. This is a basic user account which the CUPC client
uses to authenticate when searching the AD server using LDAP.

Right-click on the Users folder in the Example.com branch, and select '''New > User'''.

[[Image:LDAPUser1.jpg]]

Create the LDAP search user.

[[Image:LDAPUser2.jpg]]

Create a password for the LDAP search user.

[[Image:LDAPUser3.jpg]]

When you save the LDAP search user, the new user entry will appear in the main Users folder.

[[Image:LDAPUser4.jpg]]

<h1>Activating and Verifying Services on Cisco Unified Communication Manager</h1>

On Cisco Unified Communication Manager, select '''Tools > Service Activation''' in the Serviceability GUI. Activate the service indicated below.

[[Image:ActivateServices2.jpg]]

[[Image:ActivateServices3.jpg]]

Select '''Tools > Control Center - Feature Services'''. Verify that these services are now running.

[[Image:ActivateServices5.jpg]]

Select '''Tools > Control Center - Network Services'''. Verify that these services are now running.

[[Image:ActivateServices7.jpg]]

<h1>Configuring LDAP Integration on Cisco Unified Communications Manager</h1>

Enable LDAP Synchronization on Cisco Unified Communications Manager to sync your users from Active Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP System''' in the Administration GUI.

[[Image:EnableLDAPSync2.jpg]]

Configure your LDAP Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP Directory''' in the Administration GUI. Select '''Add New'''. Accept the information messages that display.

[[Image:EnableLDAPSync4.jpg]]

[[Image:EnableLDAPSync5.jpg]]

Configure the LDAP server credentials.

[[Image:EnableLDAPSync6.jpg]]

Configure the LDAP synchronization settings.

[[Image:EnableLDAPSync7.jpg]]

Configure the LDAP server information, and then save your configuration.

[[Image:EnableLDAPSync8.jpg]]

Select '''Perform Full Sync Now''' to synchronize the user information from Active Directory to CUCM.

[[Image:EnableLDAPSync9.jpg]]

[[Image:EnableLDAPSync10.jpg]]

Enable LDAP Authentication for the users you sync from Active Directory. Select '''System > LDAP > LDAP Authentication''', and check '''Use LDAP Authentication for End Users'''.

[[Image:EnableLDAPonCUCM2.jpg]]

<h1>Enabling Users Capabilities on CUCM</h1>

Select '''System > Licensing > Capabilities Assignment''', and select a user.

[[Image:EnableUsersCUPCUPC2.jpg]]

Assign CUP and CUPC capabilities to the selected user. Perform this procedure for each user.

[[Image:EnableUsersCUPCUPC3.jpg]]

<h1>Starting the Directory Sync Service on CUCM</h1>

Select '''Tools > Service Activation''' in the Serviceability GUI, and activate the Cisco DirSync service.

[[Image:StartDirSync2.jpg]]

Verify that the Cisco DirSync service is running. Select '''Tools > Control Center – Feature Services'''.

[[Image:StartDirSync3.jpg]]

Verify that the Cisco DirSync service has a status of 'Activated'.

[[Image:StartDirSync4.jpg]]

<h1>Adding CUP as an Application Server on CUCM</h1>

Select '''System > Application Server''' in the Administration GUI, and select '''Add New'''.

[[Image:AddingCUPasAppServer2.jpg]]

Select '''Cisco Unified Presence Server''' as the application server type.

[[Image:AddingCUPasAppServer3.jpg]]

Define the application server entry details as shown below, and save your configuration.

[[Image:AddingCUPasAppServer4.jpg]]

<h1>Activating Services on CUP</h1>

In the Serviceability GUI on CUP, select '''Tools > Service Activation'''. Activate the services shown below.

[[Image:ActivatingServicesonCUP1.jpg]]

[[Image:ActivatingServicesonCUP2.jpg]]

<h1>Configuring the External Database on CUP</h1>

In order to support the Compliance and/or Persistent Chat functionality in your deployment, you must have deployed an external PostgresSQL database. You must configure the external database details on CUP. In the Administration GUI, select '''Messaging > External Database Setup > External Databases''', and select '''Add New'''.

'''Note!''' In the Example Solutions Inc lab deployment, the PostgresSQL database is installed on the same server as Active Directory.

[[Image:ConfiguringChatDbase2.jpg]]

Configure and save an external database called ‘tcmadb’ as shown below.

[[Image:ConfiguringChatDbase3.jpg]]

[[Image:ConfiguringChatDbase4.jpg]]

<h1>Configuring the Compliance Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Compliance'''. Select '''Message Archiver''' as the compliance server type, and assign the external database ‘tcmadb’ to your CUP node.

[[Image:ChatCompliance2.jpg]]

[[Image:ChatCompliance3.jpg]]

<h1>Configuring Group and Persistent Chat Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Group and Persistent Chat'''. Check '''Enable Persistent Chat''', and configure the chat settings as shown below.

[[Image:ChatPersistent2.jpg]]

Assign the external database ‘tcmadb’ (that you configured previously) as the chat database.

[[Image:ChatPersistent3.jpg]]

[[Image:ChatPersistent4.jpg]]

<h1>Restarting the Chat Services on CUP</h1>

Click on the service notification in the Administration GUI.

[[Image:RestartChatServices1.jpg]]

Select a server from the menu.

[[Image:RestartChatServices2.jpg]]

In the Serviceability GUI, restart the XCP Router and XCP Message Archiver services.

[[Image:RestartChatServices3.jpg]]

Select '''Tools > Control Center - Network Services'''.

[[Image:RestartChatServices4.jpg]]

Restart the Cisco XCP Router service.

[[Image:RestartChatServices5.jpg]]

<h1>Configuring LDAP Server and Profile on CUP</h1>

You need to configure the Active Directory details (LDAP server) on CUP. In the Administration GUI, select '''Application > Cisco Unified Personal Communicator > LDAP Server'''. Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP2.JPG]]

Configure the Active Directory server information as shown below, and save your configuration.

[[Image:ConfiguringLDAPonCUP3.JPG]]

Select '''Applications > Cisco Unified Personal Communicator > LDAP Profile'''.

[[Image:ConfiguringLDAPonCUP4.JPG]]

Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP5.JPG]]

Configure the LDAP Profile as shown below.

[[Image:ConfiguringLDAPonCUP6.JPG]]

Check '''Make this the default LDAP Profile for the system'''.

[[Image:ConfiguringLDAPonCUP7.JPG]]

Save your LDAP profile configuration.

[[Image:ConfiguringLDAPonCUP8.JPG]]

Select '''Add Users to Profile'''.

[[Image:ConfiguringLDAPonCUP9.JPG]]

Select '''Find'''.

[[Image:ConfiguringLDAPonCUP10.JPG]]

[[Image:ConfiguringLDAPonCUP11.JPG]]

[[Image:ConfiguringLDAPonCUP12.JPG]]

Deploying Availabilty and IM Functionality

2011-01-27T10:58:50Z

Equigley:

'''Back to configuration example overview page:''' [[Sample Configuration Workflow for Deploying Cisco Unified Presence with Cisco Unified Personal Communicator]]

In this module , we will demonstrate how to set up and verify a basic availability and IM deployment. This will allow your CUPC users to add contacts, view user availability, receive incoming IMs, initiate outgoing IMs and participate in group chat rooms.
Assumptions:
* CUP is installed
* CUCM is installed
* Active Directory is installed
* Postgres is installed and configured as per....

<h1> Creating your Users on Active Directory </h1>
Create the users Charles Holland, Sue Miller and Neena Patel on the Active Directory server.

The steps below show you how to create the user Charles Holland. Repeat these steps to create users Sue Miller and Neena Patel.

'''Before You Begin:''' Create the Example.com branch in Active Directory, and create an ExampleUsers folder.

Right-click on the ExampleUsers folder in the Example.com branch, and select '''New > User'''.

[[Image: UsersAD0.jpg]]

Create the user Charles Holland.

[[Image:UsersAD1.jpg]]

Define a password for the user Charles Holland.

[[Image:UsersAD2.jpg]]

Select '''Finish''' to save the user data for Charles Holland.

[[Image:UsersAD3.jpg]]

Right-click on the user Charles Holland to edit the user properties.

[[Image:UsersAD4.jpg]]

In the General tab, define a telephone number and email address for user Charles Holland.

[[Image:UsersAD5.jpg]]

In the Telephones tab, define a mobile number for Charles Holland (if required).

[[Image:UsersAD7.jpg]]

In the Organization tab, define the organizational details for user Charles Holland.

[[Image:UsersAD6.jpg]]

Repeat the steps above to create users Sue Miller and Neena Patel on Active Directory.

<h1> Creating the LDAP Search Account on Active Directory</h1>

You must create an LDAP search account in Active Directory. This is a basic user account which the CUPC client
uses to authenticate when searching the AD server using LDAP.

Right-click on the Users folder in the Example.com branch, and select '''New > User'''.

[[Image:LDAPUser1.jpg]]

Create the LDAP search user.

[[Image:LDAPUser2.jpg]]

Create a password for the LDAP search user.

[[Image:LDAPUser3.jpg]]

When you save the LDAP search user, the new user entry will appear in the main Users folder.

[[Image:LDAPUser4.jpg]]

<h1>Activating and Verifying Services on Cisco Unified Communication Manager</h1>

On Cisco Unified Communication Manager, select '''Tools > Service Activation''' in the Serviceability GUI. Activate the service indicated below.

[[Image:ActivateServices2.jpg]]

[[Image:ActivateServices3.jpg]]

Select '''Tools > Control Center - Feature Services'''. Verify that these services are now running.

[[Image:ActivateServices5.jpg]]

Select '''Tools > Control Center - Network Services'''. Verify that these services are now running.

[[Image:ActivateServices7.jpg]]

<h1>Configuring LDAP Integration on Cisco Unified Communications Manager</h1>

Enable LDAP Synchronization on Cisco Unified Communications Manager to sync your users from Active Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP System''' in the Administration GUI.

[[Image:EnableLDAPSync2.jpg]]

Configure your LDAP Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP Directory''' in the Administration GUI. Select '''Add New'''. Accept the information messages that display.

[[Image:EnableLDAPSync4.jpg]]

[[Image:EnableLDAPSync5.jpg]]

Configure the LDAP server credentials.

[[Image:EnableLDAPSync6.jpg]]

Configure the LDAP synchronization settings.

[[Image:EnableLDAPSync7.jpg]]

Configure the LDAP server information, and then save your configuration.

[[Image:EnableLDAPSync8.jpg]]

Select '''Perform Full Sync Now''' to synchronize the user information from Active Directory to CUCM.

[[Image:EnableLDAPSync9.jpg]]

[[Image:EnableLDAPSync10.jpg]]

Enable LDAP Authentication for the users you sync from Active Directory. Select '''System > LDAP > LDAP Authentication''', and check '''Use LDAP Authentication for End Users'''.

[[Image:EnableLDAPonCUCM2.jpg]]

<h1>Enabling Users Capabilities on CUCM</h1>

Select '''System > Licensing > Capabilities Assignment''', and select a user.

[[Image:EnableUsersCUPCUPC2.jpg]]

Assign CUP and CUPC capabilities to the selected user. Perform this procedure for each user.

[[Image:EnableUsersCUPCUPC3.jpg]]

<h1>Starting the Directory Sync Service on CUCM</h1>

Select '''Tools > Service Activation''' in the Serviceability GUI, and activate the Cisco DirSync service.

[[Image:StartDirSync2.jpg]]

Verify that the Cisco DirSync service is running. Select '''Tools > Control Center – Feature Services'''.

[[Image:StartDirSync3.jpg]]

Verify that the Cisco DirSync service has a status of 'Activated'.

[[Image:StartDirSync4.jpg]]

<h1>Adding CUP as an Application Server on CUCM</h1>

Select '''System > Application Server''' in the Administration GUI, and select '''Add New'''.

[[Image:AddingCUPasAppServer2.jpg]]

Select '''Cisco Unified Presence Server''' as the application server type.

[[Image:AddingCUPasAppServer3.jpg]]

Define the application server entry details as shown below, and save your configuration.

[[Image:AddingCUPasAppServer4.jpg]]

<h1>Activating Services on CUP</h1>

In the Serviceability GUI on CUP, select '''Tools > Service Activation'''. Activate the services shown below.

[[Image:ActivatingServicesonCUP1.jpg]]

[[Image:ActivatingServicesonCUP2.jpg]]

<h1>Configuring the External Database on CUP</h1>

In order to support the Compliance and/or Persistent Chat functionality in your deployment, you must have deployed an external PostgresSQL database. You must configure the external database details on CUP. In the Administration GUI, select '''Messaging > External Database Setup > External Databases''', and select '''Add New'''.

'''Note!''' In the Example Solutions Inc lab deployment, the PostgresSQL database is installed on the same server as Active Directory.

[[Image:ConfiguringChatDbase2.jpg]]

Configure and save an external database called ‘tcmadb’ as shown below.

[[Image:ConfiguringChatDbase3.jpg]]

[[Image:ConfiguringChatDbase4.jpg]]

<h1>Configuring the Compliance Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Compliance'''. Select '''Message Archiver''' as the compliance server type, and assign the external database ‘tcmadb’ to your CUP node.

[[Image:ChatCompliance2.jpg]]

[[Image:ChatCompliance3.jpg]]

<h1>Configuring Group and Persistent Chat Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Group and Persistent Chat'''. Check '''Enable Persistent Chat''', and configure the chat settings as shown below.

[[Image:ChatPersistent2.jpg]]

Assign the external database ‘tcmadb’ (that you configured previously) as the chat database.

[[Image:ChatPersistent3.jpg]]

[[Image:ChatPersistent4.jpg]]

<h1>Restarting the Chat Services on CUP</h1>

Click on the service notification in the Administration GUI.

[[Image:RestartChatServices1.jpg]]

Select a server from the menu.

[[Image:RestartChatServices2.jpg]]

In the Serviceability GUI, restart the XCP Router and XCP Message Archiver services.

[[Image:RestartChatServices3.jpg]]

Select '''Tools > Control Center - Network Services'''.

[[Image:RestartChatServices4.jpg]]

Restart the Cisco XCP Router service.

[[Image:RestartChatServices5.jpg]]

<h1>Configuring LDAP Server and Profile on CUP</h1>

You need to configure the Active Directory details (LDAP server) on CUP. In the Administration GUI, select '''Application > Cisco Unified Personal Communicator > LDAP Server'''. Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP2.JPG]]

Configure the Active Directory server information as shown below, and save your configuration.

[[Image:ConfiguringLDAPonCUP3.JPG]]

Select '''Applications > Cisco Unified Personal Communicator > LDAP Profile'''.

[[Image:ConfiguringLDAPonCUP4.JPG]]

Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP5.JPG]]

Configure the LDAP Profile as shown below.

[[Image:ConfiguringLDAPonCUP6.JPG]]

Check '''Make this the default LDAP Profile for the system'''.

[[Image:ConfiguringLDAPonCUP7.JPG]]

Save your LDAP profile configuration.

[[Image:ConfiguringLDAPonCUP8.JPG]]

Select '''Add Users to Profile'''.

[[Image:ConfiguringLDAPonCUP9.JPG]]

[[Image:ConfiguringLDAPonCUP10.JPG]]

[[Image:ConfiguringLDAPonCUP11.JPG]]

[[Image:ConfiguringLDAPonCUP12.JPG]]

Deploying Availabilty and IM Functionality

2011-01-27T10:57:40Z

Equigley:

'''Back to configuration example overview page:''' [[Sample Configuration Workflow for Deploying Cisco Unified Presence with Cisco Unified Personal Communicator]]

In this module , we will demonstrate how to set up and verify a basic availability and IM deployment. This will allow your CUPC users to add contacts, view user availability, receive incoming IMs, initiate outgoing IMs and participate in group chat rooms.
Assumptions:
* CUP is installed
* CUCM is installed
* Active Directory is installed
* Postgres is installed and configured as per....

<h1> Creating your Users on Active Directory </h1>
Create the users Charles Holland, Sue Miller and Neena Patel on the Active Directory server.

The steps below show you how to create the user Charles Holland. Repeat these steps to create users Sue Miller and Neena Patel.

'''Before You Begin:''' Create the Example.com branch in Active Directory, and create an ExampleUsers folder.

Right-click on the ExampleUsers folder in the Example.com branch, and select '''New > User'''.

[[Image: UsersAD0.jpg]]

Create the user Charles Holland.

[[Image:UsersAD1.jpg]]

Define a password for the user Charles Holland.

[[Image:UsersAD2.jpg]]

Select '''Finish''' to save the user data for Charles Holland.

[[Image:UsersAD3.jpg]]

Right-click on the user Charles Holland to edit the user properties.

[[Image:UsersAD4.jpg]]

In the General tab, define a telephone number and email address for user Charles Holland.

[[Image:UsersAD5.jpg]]

In the Telephones tab, define a mobile number for Charles Holland (if required).

[[Image:UsersAD7.jpg]]

In the Organization tab, define the organizational details for user Charles Holland.

[[Image:UsersAD6.jpg]]

Repeat the steps above to create users Sue Miller and Neena Patel on Active Directory.

<h1> Creating the LDAP Search Account on Active Directory</h1>

You must create an LDAP search account in Active Directory. This is a basic user account which the CUPC client
uses to authenticate when searching the AD server using LDAP.

Right-click on the Users folder in the Example.com branch, and select '''New > User'''.

[[Image:LDAPUser1.jpg]]

Create the LDAP search user.

[[Image:LDAPUser2.jpg]]

Create a password for the LDAP search user.

[[Image:LDAPUser3.jpg]]

When you save the LDAP search user, the new user entry will appear in the main Users folder.

[[Image:LDAPUser4.jpg]]

<h1>Activating and Verifying Services on Cisco Unified Communication Manager</h1>

On Cisco Unified Communication Manager, select '''Tools > Service Activation''' in the Serviceability GUI. Activate the service indicated below.

[[Image:ActivateServices2.jpg]]

[[Image:ActivateServices3.jpg]]

Select '''Tools > Control Center - Feature Services'''. Verify that these services are now running.

[[Image:ActivateServices5.jpg]]

Select '''Tools > Control Center - Network Services'''. Verify that these services are now running.

[[Image:ActivateServices7.jpg]]

<h1>Configuring LDAP Integration on Cisco Unified Communications Manager</h1>

Enable LDAP Synchronization on Cisco Unified Communications Manager to sync your users from Active Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP System''' in the Administration GUI.

[[Image:EnableLDAPSync2.jpg]]

Configure your LDAP Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP Directory''' in the Administration GUI. Select '''Add New'''. Accept the information messages that display.

[[Image:EnableLDAPSync4.jpg]]

[[Image:EnableLDAPSync5.jpg]]

Configure the LDAP server credentials.

[[Image:EnableLDAPSync6.jpg]]

Configure the LDAP synchronization settings.

[[Image:EnableLDAPSync7.jpg]]

Configure the LDAP server information, and then save your configuration.

[[Image:EnableLDAPSync8.jpg]]

Select '''Perform Full Sync Now''' to synchronize the user information from Active Directory to CUCM.

[[Image:EnableLDAPSync9.jpg]]

[[Image:EnableLDAPSync10.jpg]]

Enable LDAP Authentication for the users you sync from Active Directory. Select '''System > LDAP > LDAP Authentication''', and check '''Use LDAP Authentication for End Users'''.

[[Image:EnableLDAPonCUCM2.jpg]]

<h1>Enabling Users Capabilities on CUCM</h1>

Select '''System > Licensing > Capabilities Assignment''', and select a user.

[[Image:EnableUsersCUPCUPC2.jpg]]

Assign CUP and CUPC capabilities to the selected user. Perform this procedure for each user.

[[Image:EnableUsersCUPCUPC3.jpg]]

<h1>Starting the Directory Sync Service on CUCM</h1>

Select '''Tools > Service Activation''' in the Serviceability GUI, and activate the Cisco DirSync service.

[[Image:StartDirSync2.jpg]]

Verify that the Cisco DirSync service is running. Select '''Tools > Control Center – Feature Services'''.

[[Image:StartDirSync3.jpg]]

Verify that the Cisco DirSync service has a status of 'Activated'.

[[Image:StartDirSync4.jpg]]

<h1>Adding CUP as an Application Server on CUCM</h1>

Select '''System > Application Server''' in the Administration GUI, and select '''Add New'''.

[[Image:AddingCUPasAppServer2.jpg]]

Select '''Cisco Unified Presence Server''' as the application server type.

[[Image:AddingCUPasAppServer3.jpg]]

Define the application server entry details as shown below, and save your configuration.

[[Image:AddingCUPasAppServer4.jpg]]

<h1>Activating Services on CUP</h1>

In the Serviceability GUI on CUP, select '''Tools > Service Activation'''. Activate the services shown below.

[[Image:ActivatingServicesonCUP1.jpg]]

[[Image:ActivatingServicesonCUP2.jpg]]

<h1>Configuring the External Database on CUP</h1>

In order to support the Compliance and/or Persistent Chat functionality in your deployment, you must have deployed an external PostgresSQL database. You must configure the external database details on CUP. In the Administration GUI, select '''Messaging > External Database Setup > External Databases''', and select '''Add New'''.

'''Note!''' In the Example Solutions Inc lab deployment, the PostgresSQL database is installed on the same server as Active Directory.

[[Image:ConfiguringChatDbase2.jpg]]

Configure and save an external database called ‘tcmadb’ as shown below.

[[Image:ConfiguringChatDbase3.jpg]]

[[Image:ConfiguringChatDbase4.jpg]]

<h1>Configuring the Compliance Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Compliance'''. Select '''Message Archiver''' as the compliance server type, and assign the external database ‘tcmadb’ to your CUP node.

[[Image:ChatCompliance2.jpg]]

[[Image:ChatCompliance3.jpg]]

<h1>Configuring Group and Persistent Chat Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Group and Persistent Chat'''. Check '''Enable Persistent Chat''', and configure the chat settings as shown below.

[[Image:ChatPersistent2.jpg]]

Assign the external database ‘tcmadb’ (that you configured previously) as the chat database.

[[Image:ChatPersistent3.jpg]]

[[Image:ChatPersistent4.jpg]]

<h1>Restarting the Chat Services on CUP</h1>

Click on the service notification in the Administration GUI.

[[Image:RestartChatServices1.jpg]]

Select a server from the menu.

[[Image:RestartChatServices2.jpg]]

In the Serviceability GUI, restart the XCP Router and XCP Message Archiver services.

[[Image:RestartChatServices3.jpg]]

Select '''Tools > Control Center - Network Services'''.

[[Image:RestartChatServices4.jpg]]

Restart the Cisco XCP Router service.

[[Image:RestartChatServices5.jpg]]

<h1>Configuring LDAP Server and Profile on CUP</h1>

You need to configure the Active Directory details (LDAP server) on CUP. In the Administration GUI, select '''Application > Cisco Unified Personal Communicator > LDAP Server'''. Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP2.JPG]]

Configure the Active Directory server information as shown below, and save your configuration.

[[Image:ConfiguringLDAPonCUP3.JPG]]

Select '''Applications > Cisco Unified Personal Communicator > LDAP Profile'''.

[[Image:ConfiguringLDAPonCUP4.JPG]]

Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP5.JPG]]

Configure the LDAP Profile as shown below.

[[Image:ConfiguringLDAPonCUP6.JPG]]

Check '''Make this the default LDAP Profile for the system'''.

[[Image:ConfiguringLDAPonCUP7.JPG]]

Save your LDAP profile configuration.

[[Image:ConfiguringLDAPonCUP8.JPG]]

Select '''Add Users to Profile'''.

[[Image:ConfiguringLDAPonCUP9.JPG]]

Deploying Availabilty and IM Functionality

2011-01-27T10:55:37Z

Equigley:

'''Back to configuration example overview page:''' [[Sample Configuration Workflow for Deploying Cisco Unified Presence with Cisco Unified Personal Communicator]]

In this module , we will demonstrate how to set up and verify a basic availability and IM deployment. This will allow your CUPC users to add contacts, view user availability, receive incoming IMs, initiate outgoing IMs and participate in group chat rooms.
Assumptions:
* CUP is installed
* CUCM is installed
* Active Directory is installed
* Postgres is installed and configured as per....

<h1> Creating your Users on Active Directory </h1>
Create the users Charles Holland, Sue Miller and Neena Patel on the Active Directory server.

The steps below show you how to create the user Charles Holland. Repeat these steps to create users Sue Miller and Neena Patel.

'''Before You Begin:''' Create the Example.com branch in Active Directory, and create an ExampleUsers folder.

Right-click on the ExampleUsers folder in the Example.com branch, and select '''New > User'''.

[[Image: UsersAD0.jpg]]

Create the user Charles Holland.

[[Image:UsersAD1.jpg]]

Define a password for the user Charles Holland.

[[Image:UsersAD2.jpg]]

Select '''Finish''' to save the user data for Charles Holland.

[[Image:UsersAD3.jpg]]

Right-click on the user Charles Holland to edit the user properties.

[[Image:UsersAD4.jpg]]

In the General tab, define a telephone number and email address for user Charles Holland.

[[Image:UsersAD5.jpg]]

In the Telephones tab, define a mobile number for Charles Holland (if required).

[[Image:UsersAD7.jpg]]

In the Organization tab, define the organizational details for user Charles Holland.

[[Image:UsersAD6.jpg]]

Repeat the steps above to create users Sue Miller and Neena Patel on Active Directory.

<h1> Creating the LDAP Search Account on Active Directory</h1>

You must create an LDAP search account in Active Directory. This is a basic user account which the CUPC client
uses to authenticate when searching the AD server using LDAP.

Right-click on the Users folder in the Example.com branch, and select '''New > User'''.

[[Image:LDAPUser1.jpg]]

Create the LDAP search user.

[[Image:LDAPUser2.jpg]]

Create a password for the LDAP search user.

[[Image:LDAPUser3.jpg]]

When you save the LDAP search user, the new user entry will appear in the main Users folder.

[[Image:LDAPUser4.jpg]]

<h1>Activating and Verifying Services on Cisco Unified Communication Manager</h1>

On Cisco Unified Communication Manager, select '''Tools > Service Activation''' in the Serviceability GUI. Activate the service indicated below.

[[Image:ActivateServices2.jpg]]

[[Image:ActivateServices3.jpg]]

Select '''Tools > Control Center - Feature Services'''. Verify that these services are now running.

[[Image:ActivateServices5.jpg]]

Select '''Tools > Control Center - Network Services'''. Verify that these services are now running.

[[Image:ActivateServices7.jpg]]

<h1>Configuring LDAP Integration on Cisco Unified Communications Manager</h1>

Enable LDAP Synchronization on Cisco Unified Communications Manager to sync your users from Active Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP System''' in the Administration GUI.

[[Image:EnableLDAPSync2.jpg]]

Configure your LDAP Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP Directory''' in the Administration GUI. Select '''Add New'''. Accept the information messages that display.

[[Image:EnableLDAPSync4.jpg]]

[[Image:EnableLDAPSync5.jpg]]

Configure the LDAP server credentials.

[[Image:EnableLDAPSync6.jpg]]

Configure the LDAP synchronization settings.

[[Image:EnableLDAPSync7.jpg]]

Configure the LDAP server information, and then save your configuration.

[[Image:EnableLDAPSync8.jpg]]

Select '''Perform Full Sync Now''' to synchronize the user information from Active Directory to CUCM.

[[Image:EnableLDAPSync9.jpg]]

[[Image:EnableLDAPSync10.jpg]]

Enable LDAP Authentication for the users you sync from Active Directory. Select '''System > LDAP > LDAP Authentication''', and check '''Use LDAP Authentication for End Users'''.

[[Image:EnableLDAPonCUCM2.jpg]]

<h1>Enabling Users Capabilities on CUCM</h1>

Select '''System > Licensing > Capabilities Assignment''', and select a user.

[[Image:EnableUsersCUPCUPC2.jpg]]

Assign CUP and CUPC capabilities to the selected user. Perform this procedure for each user.

[[Image:EnableUsersCUPCUPC3.jpg]]

<h1>Starting the Directory Sync Service on CUCM</h1>

Select '''Tools > Service Activation''' in the Serviceability GUI, and activate the Cisco DirSync service.

[[Image:StartDirSync2.jpg]]

Verify that the Cisco DirSync service is running. Select '''Tools > Control Center – Feature Services'''.

[[Image:StartDirSync3.jpg]]

Verify that the Cisco DirSync service has a status of 'Activated'.

[[Image:StartDirSync4.jpg]]

<h1>Adding CUP as an Application Server on CUCM</h1>

Select '''System > Application Server''' in the Administration GUI, and select '''Add New'''.

[[Image:AddingCUPasAppServer2.jpg]]

Select '''Cisco Unified Presence Server''' as the application server type.

[[Image:AddingCUPasAppServer3.jpg]]

Define the application server entry details as shown below, and save your configuration.

[[Image:AddingCUPasAppServer4.jpg]]

<h1>Activating Services on CUP</h1>

In the Serviceability GUI on CUP, select '''Tools > Service Activation'''. Activate the services shown below.

[[Image:ActivatingServicesonCUP1.jpg]]

[[Image:ActivatingServicesonCUP2.jpg]]

<h1>Configuring the External Database on CUP</h1>

In order to support the Compliance and/or Persistent Chat functionality in your deployment, you must have deployed an external PostgresSQL database. You must configure the external database details on CUP. In the Administration GUI, select '''Messaging > External Database Setup > External Databases''', and select '''Add New'''.

'''Note!''' In the Example Solutions Inc lab deployment, the PostgresSQL database is installed on the same server as Active Directory.

[[Image:ConfiguringChatDbase2.jpg]]

Configure and save an external database called ‘tcmadb’ as shown below.

[[Image:ConfiguringChatDbase3.jpg]]

[[Image:ConfiguringChatDbase4.jpg]]

<h1>Configuring the Compliance Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Compliance'''. Select '''Message Archiver''' as the compliance server type, and assign the external database ‘tcmadb’ to your CUP node.

[[Image:ChatCompliance2.jpg]]

[[Image:ChatCompliance3.jpg]]

<h1>Configuring Group and Persistent Chat Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Group and Persistent Chat'''. Check '''Enable Persistent Chat''', and configure the chat settings as shown below.

[[Image:ChatPersistent2.jpg]]

Assign the external database ‘tcmadb’ (that you configured previously) as the chat database.

[[Image:ChatPersistent3.jpg]]

[[Image:ChatPersistent4.jpg]]

<h1>Restarting the Chat Services on CUP</h1>

Click on the service notification in the Administration GUI.

[[Image:RestartChatServices1.jpg]]

Select a server from the menu.

[[Image:RestartChatServices2.jpg]]

In the Serviceability GUI, restart the XCP Router and XCP Message Archiver services.

[[Image:RestartChatServices3.jpg]]

Select '''Tools > Control Center - Network Services'''.

[[Image:RestartChatServices4.jpg]]

Restart the Cisco XCP Router service.

[[Image:RestartChatServices5.jpg]]

<h1>Configuring LDAP Server and Profile on CUP</h1>

You need to configure the Active Directory details (LDAP server) on CUP. In the Administration GUI, select '''Application > Cisco Unified Personal Communicator > LDAP Server'''. Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP2.JPG]]

Configure the Active Directory server information as shown below, and save your configuration.

[[Image:ConfiguringLDAPonCUP3.JPG]]

Select '''Applications > Cisco Unified Personal Communicator > LDAP Profile'''.

[[Image:ConfiguringLDAPonCUP4.JPG]]

Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP5.JPG]]

Configure the LDAP Profile as shown below.

[[Image:ConfiguringLDAPonCUP6.JPG]]

Check '''Make this the default LDAP Profile for the system'''.

[[Image:ConfiguringLDAPonCUP7.JPG]]

[[Image:ConfiguringLDAPonCUP8.JPG]]

[[Image:ConfiguringLDAPonCUP9.JPG]]

Deploying Availabilty and IM Functionality

2011-01-27T10:18:12Z

Equigley:

'''Back to configuration example overview page:''' [[Sample Configuration Workflow for Deploying Cisco Unified Presence with Cisco Unified Personal Communicator]]

In this module , we will demonstrate how to set up and verify a basic availability and IM deployment. This will allow your CUPC users to add contacts, view user availability, receive incoming IMs, initiate outgoing IMs and participate in group chat rooms.
Assumptions:
* CUP is installed
* CUCM is installed
* Active Directory is installed
* Postgres is installed and configured as per....

<h1> Creating your Users on Active Directory </h1>
Create the users Charles Holland, Sue Miller and Neena Patel on the Active Directory server.

The steps below show you how to create the user Charles Holland. Repeat these steps to create users Sue Miller and Neena Patel.

'''Before You Begin:''' Create the Example.com branch in Active Directory, and create an ExampleUsers folder.

Right-click on the ExampleUsers folder in the Example.com branch, and select '''New > User'''.

[[Image: UsersAD0.jpg]]

Create the user Charles Holland.

[[Image:UsersAD1.jpg]]

Define a password for the user Charles Holland.

[[Image:UsersAD2.jpg]]

Select '''Finish''' to save the user data for Charles Holland.

[[Image:UsersAD3.jpg]]

Right-click on the user Charles Holland to edit the user properties.

[[Image:UsersAD4.jpg]]

In the General tab, define a telephone number and email address for user Charles Holland.

[[Image:UsersAD5.jpg]]

In the Telephones tab, define a mobile number for Charles Holland (if required).

[[Image:UsersAD7.jpg]]

In the Organization tab, define the organizational details for user Charles Holland.

[[Image:UsersAD6.jpg]]

Repeat the steps above to create users Sue Miller and Neena Patel on Active Directory.

<h1> Creating the LDAP Search Account on Active Directory</h1>

You must create an LDAP search account in Active Directory. This is a basic user account which the CUPC client
uses to authenticate when searching the AD server using LDAP.

Right-click on the Users folder in the Example.com branch, and select '''New > User'''.

[[Image:LDAPUser1.jpg]]

Create the LDAP search user.

[[Image:LDAPUser2.jpg]]

Create a password for the LDAP search user.

[[Image:LDAPUser3.jpg]]

When you save the LDAP search user, the new user entry will appear in the main Users folder.

[[Image:LDAPUser4.jpg]]

<h1>Activating and Verifying Services on Cisco Unified Communication Manager</h1>

On Cisco Unified Communication Manager, select '''Tools > Service Activation''' in the Serviceability GUI. Activate the service indicated below.

[[Image:ActivateServices2.jpg]]

[[Image:ActivateServices3.jpg]]

Select '''Tools > Control Center - Feature Services'''. Verify that these services are now running.

[[Image:ActivateServices5.jpg]]

Select '''Tools > Control Center - Network Services'''. Verify that these services are now running.

[[Image:ActivateServices7.jpg]]

<h1>Configuring LDAP Integration on Cisco Unified Communications Manager</h1>

Enable LDAP Synchronization on Cisco Unified Communications Manager to sync your users from Active Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP System''' in the Administration GUI.

[[Image:EnableLDAPSync2.jpg]]

Configure your LDAP Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP Directory''' in the Administration GUI. Select '''Add New'''. Accept the information messages that display.

[[Image:EnableLDAPSync4.jpg]]

[[Image:EnableLDAPSync5.jpg]]

Configure the LDAP server credentials.

[[Image:EnableLDAPSync6.jpg]]

Configure the LDAP synchronization settings.

[[Image:EnableLDAPSync7.jpg]]

Configure the LDAP server information, and then save your configuration.

[[Image:EnableLDAPSync8.jpg]]

Select '''Perform Full Sync Now''' to synchronize the user information from Active Directory to CUCM.

[[Image:EnableLDAPSync9.jpg]]

[[Image:EnableLDAPSync10.jpg]]

Enable LDAP Authentication for the users you sync from Active Directory. Select '''System > LDAP > LDAP Authentication''', and check '''Use LDAP Authentication for End Users'''.

[[Image:EnableLDAPonCUCM2.jpg]]

<h1>Enabling Users Capabilities on CUCM</h1>

Select '''System > Licensing > Capabilities Assignment''', and select a user.

[[Image:EnableUsersCUPCUPC2.jpg]]

Assign CUP and CUPC capabilities to the selected user. Perform this procedure for each user.

[[Image:EnableUsersCUPCUPC3.jpg]]

<h1>Starting the Directory Sync Service on CUCM</h1>

Select '''Tools > Service Activation''' in the Serviceability GUI, and activate the Cisco DirSync service.

[[Image:StartDirSync2.jpg]]

Verify that the Cisco DirSync service is running. Select '''Tools > Control Center – Feature Services'''.

[[Image:StartDirSync3.jpg]]

Verify that the Cisco DirSync service has a status of 'Activated'.

[[Image:StartDirSync4.jpg]]

<h1>Adding CUP as an Application Server on CUCM</h1>

Select '''System > Application Server''' in the Administration GUI, and select '''Add New'''.

[[Image:AddingCUPasAppServer2.jpg]]

Select '''Cisco Unified Presence Server''' as the application server type.

[[Image:AddingCUPasAppServer3.jpg]]

Define the application server entry details as shown below, and save your configuration.

[[Image:AddingCUPasAppServer4.jpg]]

<h1>Activating Services on CUP</h1>

In the Serviceability GUI on CUP, select '''Tools > Service Activation'''. Activate the services shown below.

[[Image:ActivatingServicesonCUP1.jpg]]

[[Image:ActivatingServicesonCUP2.jpg]]

<h1>Configuring the External Database on CUP</h1>

In order to support the Compliance and/or Persistent Chat functionality in your deployment, you must have deployed an external PostgresSQL database. You must configure the external database details on CUP. In the Administration GUI, select '''Messaging > External Database Setup > External Databases''', and select '''Add New'''.

'''Note!''' In the Example Solutions Inc lab deployment, the PostgresSQL database is installed on the same server as Active Directory.

[[Image:ConfiguringChatDbase2.jpg]]

Configure and save an external database called ‘tcmadb’ as shown below.

[[Image:ConfiguringChatDbase3.jpg]]

[[Image:ConfiguringChatDbase4.jpg]]

<h1>Configuring the Compliance Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Compliance'''. Select '''Message Archiver''' as the compliance server type, and assign the external database ‘tcmadb’ to your CUP node.

[[Image:ChatCompliance2.jpg]]

[[Image:ChatCompliance3.jpg]]

<h1>Configuring Group and Persistent Chat Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Group and Persistent Chat'''. Check '''Enable Persistent Chat''', and configure the chat settings as shown below.

[[Image:ChatPersistent2.jpg]]

Assign the external database ‘tcmadb’ (that you configured previously) as the chat database.

[[Image:ChatPersistent3.jpg]]

[[Image:ChatPersistent4.jpg]]

<h1>Restarting the Chat Services on CUP</h1>

Click on the service notification in the Administration GUI.

[[Image:RestartChatServices1.jpg]]

Select a server from the menu.

[[Image:RestartChatServices2.jpg]]

In the Serviceability GUI, restart the XCP Router and XCP Message Archiver services.

[[Image:RestartChatServices3.jpg]]

Select '''Tools > Control Center - Network Services'''.

[[Image:RestartChatServices4.jpg]]

Restart the Cisco XCP Router service.

[[Image:RestartChatServices5.jpg]]

<h1>Configuring LDAP Server and Profile on CUP</h1>

You need to configure the Active Directory details (LDAP server) on CUP. In the Administration GUI, select '''Application > Cisco Unified Personal Communicator > LDAP Server'''. Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP2.JPG]]

Configure the Active Directory server information as shown below, and save your configuration.

[[Image:ConfiguringLDAPonCUP3.JPG]]

Select '''Applications > Cisco Unified Personal Communicator > LDAP Profile'''.

[[Image:ConfiguringLDAPonCUP4.JPG]]

Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP5.JPG]]

Configure the LDAP Profile as shown below.

[[Image:ConfiguringLDAPonCUP6.JPG]]

Check '''Make this the default LDAP Profile for the system'''.

[[Image:ConfiguringLDAPonCUP7.JPG]]

Deploying Availabilty and IM Functionality

2011-01-27T10:17:50Z

Equigley:

'''Back to configuration example overview page:''' [[Sample Configuration Workflow for Deploying Cisco Unified Presence with Cisco Unified Personal Communicator]]

In this module , we will demonstrate how to set up and verify a basic availability and IM deployment. This will allow your CUPC users to add contacts, view user availability, receive incoming IMs, initiate outgoing IMs and participate in group chat rooms.
Assumptions:
* CUP is installed
* CUCM is installed
* Active Directory is installed
* Postgres is installed and configured as per....

<h1> Creating your Users on Active Directory </h1>
Create the users Charles Holland, Sue Miller and Neena Patel on the Active Directory server.

The steps below show you how to create the user Charles Holland. Repeat these steps to create users Sue Miller and Neena Patel.

'''Before You Begin:''' Create the Example.com branch in Active Directory, and create an ExampleUsers folder.

Right-click on the ExampleUsers folder in the Example.com branch, and select '''New > User'''.

[[Image: UsersAD0.jpg]]

Create the user Charles Holland.

[[Image:UsersAD1.jpg]]

Define a password for the user Charles Holland.

[[Image:UsersAD2.jpg]]

Select '''Finish''' to save the user data for Charles Holland.

[[Image:UsersAD3.jpg]]

Right-click on the user Charles Holland to edit the user properties.

[[Image:UsersAD4.jpg]]

In the General tab, define a telephone number and email address for user Charles Holland.

[[Image:UsersAD5.jpg]]

In the Telephones tab, define a mobile number for Charles Holland (if required).

[[Image:UsersAD7.jpg]]

In the Organization tab, define the organizational details for user Charles Holland.

[[Image:UsersAD6.jpg]]

Repeat the steps above to create users Sue Miller and Neena Patel on Active Directory.

<h1> Creating the LDAP Search Account on Active Directory</h1>

You must create an LDAP search account in Active Directory. This is a basic user account which the CUPC client
uses to authenticate when searching the AD server using LDAP.

Right-click on the Users folder in the Example.com branch, and select '''New > User'''.

[[Image:LDAPUser1.jpg]]

Create the LDAP search user.

[[Image:LDAPUser2.jpg]]

Create a password for the LDAP search user.

[[Image:LDAPUser3.jpg]]

When you save the LDAP search user, the new user entry will appear in the main Users folder.

[[Image:LDAPUser4.jpg]]

<h1>Activating and Verifying Services on Cisco Unified Communication Manager</h1>

On Cisco Unified Communication Manager, select '''Tools > Service Activation''' in the Serviceability GUI. Activate the service indicated below.

[[Image:ActivateServices2.jpg]]

[[Image:ActivateServices3.jpg]]

Select '''Tools > Control Center - Feature Services'''. Verify that these services are now running.

[[Image:ActivateServices5.jpg]]

Select '''Tools > Control Center - Network Services'''. Verify that these services are now running.

[[Image:ActivateServices7.jpg]]

<h1>Configuring LDAP Integration on Cisco Unified Communications Manager</h1>

Enable LDAP Synchronization on Cisco Unified Communications Manager to sync your users from Active Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP System''' in the Administration GUI.

[[Image:EnableLDAPSync2.jpg]]

Configure your LDAP Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP Directory''' in the Administration GUI. Select '''Add New'''. Accept the information messages that display.

[[Image:EnableLDAPSync4.jpg]]

[[Image:EnableLDAPSync5.jpg]]

Configure the LDAP server credentials.

[[Image:EnableLDAPSync6.jpg]]

Configure the LDAP synchronization settings.

[[Image:EnableLDAPSync7.jpg]]

Configure the LDAP server information, and then save your configuration.

[[Image:EnableLDAPSync8.jpg]]

Select '''Perform Full Sync Now''' to synchronize the user information from Active Directory to CUCM.

[[Image:EnableLDAPSync9.jpg]]

[[Image:EnableLDAPSync10.jpg]]

Enable LDAP Authentication for the users you sync from Active Directory. Select '''System > LDAP > LDAP Authentication''', and check '''Use LDAP Authentication for End Users'''.

[[Image:EnableLDAPonCUCM2.jpg]]

<h1>Enabling Users Capabilities on CUCM</h1>

Select '''System > Licensing > Capabilities Assignment''', and select a user.

[[Image:EnableUsersCUPCUPC2.jpg]]

Assign CUP and CUPC capabilities to the selected user. Perform this procedure for each user.

[[Image:EnableUsersCUPCUPC3.jpg]]

<h1>Starting the Directory Sync Service on CUCM</h1>

Select '''Tools > Service Activation''' in the Serviceability GUI, and activate the Cisco DirSync service.

[[Image:StartDirSync2.jpg]]

Verify that the Cisco DirSync service is running. Select '''Tools > Control Center – Feature Services'''.

[[Image:StartDirSync3.jpg]]

Verify that the Cisco DirSync service has a status of 'Activated'.

[[Image:StartDirSync4.jpg]]

<h1>Adding CUP as an Application Server on CUCM</h1>

Select '''System > Application Server''' in the Administration GUI, and select '''Add New'''.

[[Image:AddingCUPasAppServer2.jpg]]

Select '''Cisco Unified Presence Server''' as the application server type.

[[Image:AddingCUPasAppServer3.jpg]]

Define the application server entry details as shown below, and save your configuration.

[[Image:AddingCUPasAppServer4.jpg]]

<h1>Activating Services on CUP</h1>

In the Serviceability GUI on CUP, select '''Tools > Service Activation'''. Activate the services shown below.

[[Image:ActivatingServicesonCUP1.jpg]]

[[Image:ActivatingServicesonCUP2.jpg]]

<h1>Configuring the External Database on CUP</h1>

In order to support the Compliance and/or Persistent Chat functionality in your deployment, you must have deployed an external PostgresSQL database. You must configure the external database details on CUP. In the Administration GUI, select '''Messaging > External Database Setup > External Databases''', and select '''Add New'''.

'''Note!''' In the Example Solutions Inc lab deployment, the PostgresSQL database is installed on the same server as Active Directory.

[[Image:ConfiguringChatDbase2.jpg]]

Configure and save an external database called ‘tcmadb’ as shown below.

[[Image:ConfiguringChatDbase3.jpg]]

[[Image:ConfiguringChatDbase4.jpg]]

<h1>Configuring the Compliance Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Compliance'''. Select '''Message Archiver''' as the compliance server type, and assign the external database ‘tcmadb’ to your CUP node.

[[Image:ChatCompliance2.jpg]]

[[Image:ChatCompliance3.jpg]]

<h1>Configuring Group and Persistent Chat Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Group and Persistent Chat'''. Check '''Enable Persistent Chat''', and configure the chat settings as shown below.

[[Image:ChatPersistent2.jpg]]

Assign the external database ‘tcmadb’ (that you configured previously) as the chat database.

[[Image:ChatPersistent3.jpg]]

[[Image:ChatPersistent4.jpg]]

<h1>Restarting the Chat Services on CUP</h1>

Click on the service notification in the Administration GUI.

[[Image:RestartChatServices1.jpg]]

Select a server from the menu.

[[Image:RestartChatServices2.jpg]]

In the Serviceability GUI, restart the XCP Router and XCP Message Archiver services.

[[Image:RestartChatServices3.jpg]]

Select '''Tools > Control Center - Network Services'''.

[[Image:RestartChatServices4.jpg]]

Restart the Cisco XCP Router service.

[[Image:RestartChatServices5.jpg]]

<h1>Configuring LDAP Server and Profile on CUP</h1>

You need to configure the Active Directory details (LDAP server) on CUP. In the Administration GUI, select '''Application > Cisco Unified Personal Communicator > LDAP Server'''. Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP2.JPG]]

Configure the Active Directory server information as shown below, and save your configuration.

[[Image:ConfiguringLDAPonCUP3.JPG]]

Select '''Applications > Cisco Unified Personal Communicator > LDAP Profile'''.

[[Image:ConfiguringLDAPonCUP4.JPG]]

Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP5.JPG]]

Configure the LDAP Profile as shown below.

[[Image:ConfiguringLDAPonCUP6.JPG]]

Check '''Make this the default LDAP profile for the system'''.

[[Image:ConfiguringLDAPonCUP7.JPG]]

Deploying Availabilty and IM Functionality

2011-01-26T12:52:45Z

Equigley:

'''Back to configuration example overview page:''' [[Sample Configuration Workflow for Deploying Cisco Unified Presence with Cisco Unified Personal Communicator]]

In this module , we will demonstrate how to set up and verify a basic availability and IM deployment. This will allow your CUPC users to add contacts, view user availability, receive incoming IMs, initiate outgoing IMs and participate in group chat rooms.
Assumptions:
* CUP is installed
* CUCM is installed
* Active Directory is installed
* Postgres is installed and configured as per....

<h1> Creating your Users on Active Directory </h1>
Create the users Charles Holland, Sue Miller and Neena Patel on the Active Directory server.

The steps below show you how to create the user Charles Holland. Repeat these steps to create users Sue Miller and Neena Patel.

'''Before You Begin:''' Create the Example.com branch in Active Directory, and create an ExampleUsers folder.

Right-click on the ExampleUsers folder in the Example.com branch, and select '''New > User'''.

[[Image: UsersAD0.jpg]]

Create the user Charles Holland.

[[Image:UsersAD1.jpg]]

Define a password for the user Charles Holland.

[[Image:UsersAD2.jpg]]

Select '''Finish''' to save the user data for Charles Holland.

[[Image:UsersAD3.jpg]]

Right-click on the user Charles Holland to edit the user properties.

[[Image:UsersAD4.jpg]]

In the General tab, define a telephone number and email address for user Charles Holland.

[[Image:UsersAD5.jpg]]

In the Telephones tab, define a mobile number for Charles Holland (if required).

[[Image:UsersAD7.jpg]]

In the Organization tab, define the organizational details for user Charles Holland.

[[Image:UsersAD6.jpg]]

Repeat the steps above to create users Sue Miller and Neena Patel on Active Directory.

<h1> Creating the LDAP Search Account on Active Directory</h1>

You must create an LDAP search account in Active Directory. This is a basic user account which the CUPC client
uses to authenticate when searching the AD server using LDAP.

Right-click on the Users folder in the Example.com branch, and select '''New > User'''.

[[Image:LDAPUser1.jpg]]

Create the LDAP search user.

[[Image:LDAPUser2.jpg]]

Create a password for the LDAP search user.

[[Image:LDAPUser3.jpg]]

When you save the LDAP search user, the new user entry will appear in the main Users folder.

[[Image:LDAPUser4.jpg]]

<h1>Activating and Verifying Services on Cisco Unified Communication Manager</h1>

On Cisco Unified Communication Manager, select '''Tools > Service Activation''' in the Serviceability GUI. Activate the service indicated below.

[[Image:ActivateServices2.jpg]]

[[Image:ActivateServices3.jpg]]

Select '''Tools > Control Center - Feature Services'''. Verify that these services are now running.

[[Image:ActivateServices5.jpg]]

Select '''Tools > Control Center - Network Services'''. Verify that these services are now running.

[[Image:ActivateServices7.jpg]]

<h1>Configuring LDAP Integration on Cisco Unified Communications Manager</h1>

Enable LDAP Synchronization on Cisco Unified Communications Manager to sync your users from Active Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP System''' in the Administration GUI.

[[Image:EnableLDAPSync2.jpg]]

Configure your LDAP Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP Directory''' in the Administration GUI. Select '''Add New'''. Accept the information messages that display.

[[Image:EnableLDAPSync4.jpg]]

[[Image:EnableLDAPSync5.jpg]]

Configure the LDAP server credentials.

[[Image:EnableLDAPSync6.jpg]]

Configure the LDAP synchronization settings.

[[Image:EnableLDAPSync7.jpg]]

Configure the LDAP server information, and then save your configuration.

[[Image:EnableLDAPSync8.jpg]]

Select '''Perform Full Sync Now''' to synchronize the user information from Active Directory to CUCM.

[[Image:EnableLDAPSync9.jpg]]

[[Image:EnableLDAPSync10.jpg]]

Enable LDAP Authentication for the users you sync from Active Directory. Select '''System > LDAP > LDAP Authentication''', and check '''Use LDAP Authentication for End Users'''.

[[Image:EnableLDAPonCUCM2.jpg]]

<h1>Enabling Users Capabilities on CUCM</h1>

Select '''System > Licensing > Capabilities Assignment''', and select a user.

[[Image:EnableUsersCUPCUPC2.jpg]]

Assign CUP and CUPC capabilities to the selected user. Perform this procedure for each user.

[[Image:EnableUsersCUPCUPC3.jpg]]

<h1>Starting the Directory Sync Service on CUCM</h1>

Select '''Tools > Service Activation''' in the Serviceability GUI, and activate the Cisco DirSync service.

[[Image:StartDirSync2.jpg]]

Verify that the Cisco DirSync service is running. Select '''Tools > Control Center – Feature Services'''.

[[Image:StartDirSync3.jpg]]

Verify that the Cisco DirSync service has a status of 'Activated'.

[[Image:StartDirSync4.jpg]]

<h1>Adding CUP as an Application Server on CUCM</h1>

Select '''System > Application Server''' in the Administration GUI, and select '''Add New'''.

[[Image:AddingCUPasAppServer2.jpg]]

Select '''Cisco Unified Presence Server''' as the application server type.

[[Image:AddingCUPasAppServer3.jpg]]

Define the application server entry details as shown below, and save your configuration.

[[Image:AddingCUPasAppServer4.jpg]]

<h1>Activating Services on CUP</h1>

In the Serviceability GUI on CUP, select '''Tools > Service Activation'''. Activate the services shown below.

[[Image:ActivatingServicesonCUP1.jpg]]

[[Image:ActivatingServicesonCUP2.jpg]]

<h1>Configuring the External Database on CUP</h1>

In order to support the Compliance and/or Persistent Chat functionality in your deployment, you must have deployed an external PostgresSQL database. You must configure the external database details on CUP. In the Administration GUI, select '''Messaging > External Database Setup > External Databases''', and select '''Add New'''.

'''Note!''' In the Example Solutions Inc lab deployment, the PostgresSQL database is installed on the same server as Active Directory.

[[Image:ConfiguringChatDbase2.jpg]]

Configure and save an external database called ‘tcmadb’ as shown below.

[[Image:ConfiguringChatDbase3.jpg]]

[[Image:ConfiguringChatDbase4.jpg]]

<h1>Configuring the Compliance Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Compliance'''. Select '''Message Archiver''' as the compliance server type, and assign the external database ‘tcmadb’ to your CUP node.

[[Image:ChatCompliance2.jpg]]

[[Image:ChatCompliance3.jpg]]

<h1>Configuring Group and Persistent Chat Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Group and Persistent Chat'''. Check '''Enable Persistent Chat''', and configure the chat settings as shown below.

[[Image:ChatPersistent2.jpg]]

Assign the external database ‘tcmadb’ (that you configured previously) as the chat database.

[[Image:ChatPersistent3.jpg]]

[[Image:ChatPersistent4.jpg]]

<h1>Restarting the Chat Services on CUP</h1>

Click on the service notification in the Administration GUI.

[[Image:RestartChatServices1.jpg]]

Select a server from the menu.

[[Image:RestartChatServices2.jpg]]

In the Serviceability GUI, restart the XCP Router and XCP Message Archiver services.

[[Image:RestartChatServices3.jpg]]

Select '''Tools > Control Center - Network Services'''.

[[Image:RestartChatServices4.jpg]]

Restart the Cisco XCP Router service.

[[Image:RestartChatServices5.jpg]]

<h1>Configuring LDAP Server and Profile on CUP</h1>

You need to configure the Active Directory details (LDAP server) on CUP. In the Administration GUI, select '''Application > Cisco Unified Personal Communicator > LDAP Server'''. Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP2.JPG]]

Configure the Active Directory server information as shown below, and save your configuration.

[[Image:ConfiguringLDAPonCUP3.JPG]]

Select '''Applications > Cisco Unified Personal Communicator > LDAP Profile'''.

[[Image:ConfiguringLDAPonCUP4.JPG]]

Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP5.JPG]]

Configure the LDAP Profile as shown below.

[[Image:ConfiguringLDAPonCUP6.JPG]]

Make this the default LDAP profile for the system.

[[Image:ConfiguringLDAPonCUP7.JPG]]

Deploying Availabilty and IM Functionality

2011-01-26T12:45:53Z

Equigley:

'''Back to configuration example overview page:''' [[Sample Configuration Workflow for Deploying Cisco Unified Presence with Cisco Unified Personal Communicator]]

In this module , we will demonstrate how to set up and verify a basic availability and IM deployment. This will allow your CUPC users to add contacts, view user availability, receive incoming IMs, initiate outgoing IMs and participate in group chat rooms.
Assumptions:
* CUP is installed
* CUCM is installed
* Active Directory is installed
* Postgres is installed and configured as per....

<h1> Creating your Users on Active Directory </h1>
Create the users Charles Holland, Sue Miller and Neena Patel on the Active Directory server.

The steps below show you how to create the user Charles Holland. Repeat these steps to create users Sue Miller and Neena Patel.

'''Before You Begin:''' Create the Example.com branch in Active Directory, and create an ExampleUsers folder.

Right-click on the ExampleUsers folder in the Example.com branch, and select '''New > User'''.

[[Image: UsersAD0.jpg]]

Create the user Charles Holland.

[[Image:UsersAD1.jpg]]

Define a password for the user Charles Holland.

[[Image:UsersAD2.jpg]]

Select '''Finish''' to save the user data for Charles Holland.

[[Image:UsersAD3.jpg]]

Right-click on the user Charles Holland to edit the user properties.

[[Image:UsersAD4.jpg]]

In the General tab, define a telephone number and email address for user Charles Holland.

[[Image:UsersAD5.jpg]]

In the Telephones tab, define a mobile number for Charles Holland (if required).

[[Image:UsersAD7.jpg]]

In the Organization tab, define the organizational details for user Charles Holland.

[[Image:UsersAD6.jpg]]

Repeat the steps above to create users Sue Miller and Neena Patel on Active Directory.

<h1> Creating the LDAP Search Account on Active Directory</h1>

You must create an LDAP search account in Active Directory. This is a basic user account which the CUPC client
uses to authenticate when searching the AD server using LDAP.

Right-click on the Users folder in the Example.com branch, and select '''New > User'''.

[[Image:LDAPUser1.jpg]]

Create the LDAP search user.

[[Image:LDAPUser2.jpg]]

Create a password for the LDAP search user.

[[Image:LDAPUser3.jpg]]

When you save the LDAP search user, the new user entry will appear in the main Users folder.

[[Image:LDAPUser4.jpg]]

<h1>Activating and Verifying Services on Cisco Unified Communication Manager</h1>

On Cisco Unified Communication Manager, select '''Tools > Service Activation''' in the Serviceability GUI. Activate the service indicated below.

[[Image:ActivateServices2.jpg]]

[[Image:ActivateServices3.jpg]]

Select '''Tools > Control Center - Feature Services'''. Verify that these services are now running.

[[Image:ActivateServices5.jpg]]

Select '''Tools > Control Center - Network Services'''. Verify that these services are now running.

[[Image:ActivateServices7.jpg]]

<h1>Configuring LDAP Integration on Cisco Unified Communications Manager</h1>

Enable LDAP Synchronization on Cisco Unified Communications Manager to sync your users from Active Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP System''' in the Administration GUI.

[[Image:EnableLDAPSync2.jpg]]

Configure your LDAP Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP Directory''' in the Administration GUI. Select '''Add New'''. Accept the information messages that display.

[[Image:EnableLDAPSync4.jpg]]

[[Image:EnableLDAPSync5.jpg]]

Configure the LDAP server credentials.

[[Image:EnableLDAPSync6.jpg]]

Configure the LDAP synchronization settings.

[[Image:EnableLDAPSync7.jpg]]

Configure the LDAP server information, and then save your configuration.

[[Image:EnableLDAPSync8.jpg]]

Select '''Perform Full Sync Now''' to synchronize the user information from Active Directory to CUCM.

[[Image:EnableLDAPSync9.jpg]]

[[Image:EnableLDAPSync10.jpg]]

Enable LDAP Authentication for the users you sync from Active Directory. Select '''System > LDAP > LDAP Authentication''', and check '''Use LDAP Authentication for End Users'''.

[[Image:EnableLDAPonCUCM2.jpg]]

<h1>Enabling Users Capabilities on CUCM</h1>

Select '''System > Licensing > Capabilities Assignment''', and select a user.

[[Image:EnableUsersCUPCUPC2.jpg]]

Assign CUP and CUPC capabilities to the selected user. Perform this procedure for each user.

[[Image:EnableUsersCUPCUPC3.jpg]]

<h1>Starting the Directory Sync Service on CUCM</h1>

Select '''Tools > Service Activation''' in the Serviceability GUI, and activate the Cisco DirSync service.

[[Image:StartDirSync2.jpg]]

Verify that the Cisco DirSync service is running. Select '''Tools > Control Center – Feature Services'''.

[[Image:StartDirSync3.jpg]]

Verify that the Cisco DirSync service has a status of 'Activated'.

[[Image:StartDirSync4.jpg]]

<h1>Adding CUP as an Application Server on CUCM</h1>

Select '''System > Application Server''' in the Administration GUI, and select '''Add New'''.

[[Image:AddingCUPasAppServer2.jpg]]

Select '''Cisco Unified Presence Server''' as the application server type.

[[Image:AddingCUPasAppServer3.jpg]]

Define the application server entry details as shown below, and save your configuration.

[[Image:AddingCUPasAppServer4.jpg]]

<h1>Activating Services on CUP</h1>

In the Serviceability GUI on CUP, select '''Tools > Service Activation'''. Activate the services shown below.

[[Image:ActivatingServicesonCUP1.jpg]]

[[Image:ActivatingServicesonCUP2.jpg]]

<h1>Configuring the External Database on CUP</h1>

In order to support the Compliance and/or Persistent Chat functionality in your deployment, you must have deployed an external PostgresSQL database. You must configure the external database details on CUP. In the Administration GUI, select '''Messaging > External Database Setup > External Databases''', and select '''Add New'''.

'''Note!''' In the Example Solutions Inc lab deployment, the PostgresSQL database is installed on the same server as Active Directory.

[[Image:ConfiguringChatDbase2.jpg]]

Configure and save an external database called ‘tcmadb’ as shown below.

[[Image:ConfiguringChatDbase3.jpg]]

[[Image:ConfiguringChatDbase4.jpg]]

<h1>Configuring the Compliance Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Compliance'''. Select '''Message Archiver''' as the compliance server type, and assign the external database ‘tcmadb’ to your CUP node.

[[Image:ChatCompliance2.jpg]]

[[Image:ChatCompliance3.jpg]]

<h1>Configuring Group and Persistent Chat Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Group and Persistent Chat'''. Check '''Enable Persistent Chat''', and configure the chat settings as shown below.

[[Image:ChatPersistent2.jpg]]

Assign the external database ‘tcmadb’ (that you configured previously) as the chat database.

[[Image:ChatPersistent3.jpg]]

[[Image:ChatPersistent4.jpg]]

<h1>Restarting the Chat Services on CUP</h1>

Click on the service notification in the Administration GUI.

[[Image:RestartChatServices1.jpg]]

Select a server from the menu.

[[Image:RestartChatServices2.jpg]]

In the Serviceability GUI, restart the XCP Router and XCP Message Archiver services.

[[Image:RestartChatServices3.jpg]]

Select '''Tools > Control Center - Network Services'''.

[[Image:RestartChatServices4.jpg]]

Restart the Cisco XCP Router service.

[[Image:RestartChatServices5.jpg]]

<h1>Configuring LDAP Server and Profile on CUP</h1>

You need to configure the Active Directory details (LDAP server) on CUP. In the Administration GUI, select '''Application > Cisco Unified Personal Communicator > LDAP Server'''. Select '''Add New'''.

[[Image:ConfiguringLDAPonCUP2.JPG]]

Configure the Active Directory server information as shown below.

[[Image:ConfiguringLDAPonCUP3.JPG]]

[[Image:ConfiguringLDAPonCUP4.JPG]]

Deploying Availabilty and IM Functionality

2011-01-26T12:38:18Z

Equigley:

'''Back to configuration example overview page:''' [[Sample Configuration Workflow for Deploying Cisco Unified Presence with Cisco Unified Personal Communicator]]

In this module , we will demonstrate how to set up and verify a basic availability and IM deployment. This will allow your CUPC users to add contacts, view user availability, receive incoming IMs, initiate outgoing IMs and participate in group chat rooms.
Assumptions:
* CUP is installed
* CUCM is installed
* Active Directory is installed
* Postgres is installed and configured as per....

<h1> Creating your Users on Active Directory </h1>
Create the users Charles Holland, Sue Miller and Neena Patel on the Active Directory server.

The steps below show you how to create the user Charles Holland. Repeat these steps to create users Sue Miller and Neena Patel.

'''Before You Begin:''' Create the Example.com branch in Active Directory, and create an ExampleUsers folder.

Right-click on the ExampleUsers folder in the Example.com branch, and select '''New > User'''.

[[Image: UsersAD0.jpg]]

Create the user Charles Holland.

[[Image:UsersAD1.jpg]]

Define a password for the user Charles Holland.

[[Image:UsersAD2.jpg]]

Select '''Finish''' to save the user data for Charles Holland.

[[Image:UsersAD3.jpg]]

Right-click on the user Charles Holland to edit the user properties.

[[Image:UsersAD4.jpg]]

In the General tab, define a telephone number and email address for user Charles Holland.

[[Image:UsersAD5.jpg]]

In the Telephones tab, define a mobile number for Charles Holland (if required).

[[Image:UsersAD7.jpg]]

In the Organization tab, define the organizational details for user Charles Holland.

[[Image:UsersAD6.jpg]]

Repeat the steps above to create users Sue Miller and Neena Patel on Active Directory.

<h1> Creating the LDAP Search Account on Active Directory</h1>

You must create an LDAP search account in Active Directory. This is a basic user account which the CUPC client
uses to authenticate when searching the AD server using LDAP.

Right-click on the Users folder in the Example.com branch, and select '''New > User'''.

[[Image:LDAPUser1.jpg]]

Create the LDAP search user.

[[Image:LDAPUser2.jpg]]

Create a password for the LDAP search user.

[[Image:LDAPUser3.jpg]]

When you save the LDAP search user, the new user entry will appear in the main Users folder.

[[Image:LDAPUser4.jpg]]

<h1>Activating and Verifying Services on Cisco Unified Communication Manager</h1>

On Cisco Unified Communication Manager, select '''Tools > Service Activation''' in the Serviceability GUI. Activate the service indicated below.

[[Image:ActivateServices2.jpg]]

[[Image:ActivateServices3.jpg]]

Select '''Tools > Control Center - Feature Services'''. Verify that these services are now running.

[[Image:ActivateServices5.jpg]]

Select '''Tools > Control Center - Network Services'''. Verify that these services are now running.

[[Image:ActivateServices7.jpg]]

<h1>Configuring LDAP Integration on Cisco Unified Communications Manager</h1>

Enable LDAP Synchronization on Cisco Unified Communications Manager to sync your users from Active Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP System''' in the Administration GUI.

[[Image:EnableLDAPSync2.jpg]]

Configure your LDAP Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP Directory''' in the Administration GUI. Select '''Add New'''. Accept the information messages that display.

[[Image:EnableLDAPSync4.jpg]]

[[Image:EnableLDAPSync5.jpg]]

Configure the LDAP server credentials.

[[Image:EnableLDAPSync6.jpg]]

Configure the LDAP synchronization settings.

[[Image:EnableLDAPSync7.jpg]]

Configure the LDAP server information, and then save your configuration.

[[Image:EnableLDAPSync8.jpg]]

Select '''Perform Full Sync Now''' to synchronize the user information from Active Directory to CUCM.

[[Image:EnableLDAPSync9.jpg]]

[[Image:EnableLDAPSync10.jpg]]

Enable LDAP Authentication for the users you sync from Active Directory. Select '''System > LDAP > LDAP Authentication''', and check '''Use LDAP Authentication for End Users'''.

[[Image:EnableLDAPonCUCM2.jpg]]

<h1>Enabling Users Capabilities on CUCM</h1>

Select '''System > Licensing > Capabilities Assignment''', and select a user.

[[Image:EnableUsersCUPCUPC2.jpg]]

Assign CUP and CUPC capabilities to the selected user. Perform this procedure for each user.

[[Image:EnableUsersCUPCUPC3.jpg]]

<h1>Starting the Directory Sync Service on CUCM</h1>

Select '''Tools > Service Activation''' in the Serviceability GUI, and activate the Cisco DirSync service.

[[Image:StartDirSync2.jpg]]

Verify that the Cisco DirSync service is running. Select '''Tools > Control Center – Feature Services'''.

[[Image:StartDirSync3.jpg]]

Verify that the Cisco DirSync service has a status of 'Activated'.

[[Image:StartDirSync4.jpg]]

<h1>Adding CUP as an Application Server on CUCM</h1>

Select '''System > Application Server''' in the Administration GUI, and select '''Add New'''.

[[Image:AddingCUPasAppServer2.jpg]]

Select '''Cisco Unified Presence Server''' as the application server type.

[[Image:AddingCUPasAppServer3.jpg]]

Define the application server entry details as shown below, and save your configuration.

[[Image:AddingCUPasAppServer4.jpg]]

<h1>Activating Services on CUP</h1>

In the Serviceability GUI on CUP, select '''Tools > Service Activation'''. Activate the services shown below.

[[Image:ActivatingServicesonCUP1.jpg]]

[[Image:ActivatingServicesonCUP2.jpg]]

<h1>Configuring the External Database on CUP</h1>

In order to support the Compliance and/or Persistent Chat functionality in your deployment, you must have deployed an external PostgresSQL database. You must configure the external database details on CUP. In the Administration GUI, select '''Messaging > External Database Setup > External Databases''', and select '''Add New'''.

'''Note!''' In the Example Solutions Inc lab deployment, the PostgresSQL database is installed on the same server as Active Directory.

[[Image:ConfiguringChatDbase2.jpg]]

Configure and save an external database called ‘tcmadb’ as shown below.

[[Image:ConfiguringChatDbase3.jpg]]

[[Image:ConfiguringChatDbase4.jpg]]

<h1>Configuring the Compliance Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Compliance'''. Select '''Message Archiver''' as the compliance server type, and assign the external database ‘tcmadb’ to your CUP node.

[[Image:ChatCompliance2.jpg]]

[[Image:ChatCompliance3.jpg]]

<h1>Configuring Group and Persistent Chat Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Group and Persistent Chat'''. Check '''Enable Persistent Chat''', and configure the chat settings as shown below.

[[Image:ChatPersistent2.jpg]]

Assign the external database ‘tcmadb’ (that you configured previously) as the chat database.

[[Image:ChatPersistent3.jpg]]

[[Image:ChatPersistent4.jpg]]

<h1>Restarting the Chat Services on CUP</h1>

Click on the service notification in the Administration GUI.

[[Image:RestartChatServices1.jpg]]

Select a server from the menu.

[[Image:RestartChatServices2.jpg]]

In the Serviceability GUI, restart the XCP Router and XCP Message Archiver services.

[[Image:RestartChatServices3.jpg]]

Select '''Tools > Control Center - Network Services'''.

[[Image:RestartChatServices4.jpg]]

Restart the Cisco XCP Router service.

[[Image:RestartChatServices5.jpg]]

<h1>Configuring LDAP Server and Profile on CUP</h1>

You need to configure the Active Directory details (LDAP server) on CUP. In the Administration GUI, select '''Application > Cisco Unified Personal Communicator > LDAP Server'''. Configure the Active Directory server information as shown below.

Deploying Availabilty and IM Functionality

2011-01-26T12:35:44Z

Equigley:

'''Back to configuration example overview page:''' [[Sample Configuration Workflow for Deploying Cisco Unified Presence with Cisco Unified Personal Communicator]]

In this module , we will demonstrate how to set up and verify a basic availability and IM deployment. This will allow your CUPC users to add contacts, view user availability, receive incoming IMs, initiate outgoing IMs and participate in group chat rooms.
Assumptions:
* CUP is installed
* CUCM is installed
* Active Directory is installed
* Postgres is installed and configured as per....

<h1> Creating your Users on Active Directory </h1>
Create the users Charles Holland, Sue Miller and Neena Patel on the Active Directory server.

The steps below show you how to create the user Charles Holland. Repeat these steps to create users Sue Miller and Neena Patel.

'''Before You Begin:''' Create the Example.com branch in Active Directory, and create an ExampleUsers folder.

Right-click on the ExampleUsers folder in the Example.com branch, and select '''New > User'''.

[[Image: UsersAD0.jpg]]

Create the user Charles Holland.

[[Image:UsersAD1.jpg]]

Define a password for the user Charles Holland.

[[Image:UsersAD2.jpg]]

Select '''Finish''' to save the user data for Charles Holland.

[[Image:UsersAD3.jpg]]

Right-click on the user Charles Holland to edit the user properties.

[[Image:UsersAD4.jpg]]

In the General tab, define a telephone number and email address for user Charles Holland.

[[Image:UsersAD5.jpg]]

In the Telephones tab, define a mobile number for Charles Holland (if required).

[[Image:UsersAD7.jpg]]

In the Organization tab, define the organizational details for user Charles Holland.

[[Image:UsersAD6.jpg]]

Repeat the steps above to create users Sue Miller and Neena Patel on Active Directory.

<h1> Creating the LDAP Search Account on Active Directory</h1>

You must create an LDAP search account in Active Directory. This is a basic user account which the CUPC client
uses to authenticate when searching the AD server using LDAP.

Right-click on the Users folder in the Example.com branch, and select '''New > User'''.

[[Image:LDAPUser1.jpg]]

Create the LDAP search user.

[[Image:LDAPUser2.jpg]]

Create a password for the LDAP search user.

[[Image:LDAPUser3.jpg]]

When you save the LDAP search user, the new user entry will appear in the main Users folder.

[[Image:LDAPUser4.jpg]]

<h1>Activating and Verifying Services on Cisco Unified Communication Manager</h1>

On Cisco Unified Communication Manager, select '''Tools > Service Activation''' in the Serviceability GUI. Activate the service indicated below.

[[Image:ActivateServices2.jpg]]

[[Image:ActivateServices3.jpg]]

Select '''Tools > Control Center - Feature Services'''. Verify that these services are now running.

[[Image:ActivateServices5.jpg]]

Select '''Tools > Control Center - Network Services'''. Verify that these services are now running.

[[Image:ActivateServices7.jpg]]

<h1>Configuring LDAP Integration on Cisco Unified Communications Manager</h1>

Enable LDAP Synchronization on Cisco Unified Communications Manager to sync your users from Active Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP System''' in the Administration GUI.

[[Image:EnableLDAPSync2.jpg]]

Configure your LDAP Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP Directory''' in the Administration GUI. Select '''Add New'''. Accept the information messages that display.

[[Image:EnableLDAPSync4.jpg]]

[[Image:EnableLDAPSync5.jpg]]

Configure the LDAP server credentials.

[[Image:EnableLDAPSync6.jpg]]

Configure the LDAP synchronization settings.

[[Image:EnableLDAPSync7.jpg]]

Configure the LDAP server information, and then save your configuration.

[[Image:EnableLDAPSync8.jpg]]

Select '''Perform Full Sync Now''' to synchronize the user information from Active Directory to CUCM.

[[Image:EnableLDAPSync9.jpg]]

[[Image:EnableLDAPSync10.jpg]]

Enable LDAP Authentication for the users you sync from Active Directory. Select '''System > LDAP > LDAP Authentication''', and check '''Use LDAP Authentication for End Users'''.

[[Image:EnableLDAPonCUCM2.jpg]]

<h1>Enabling Users Capabilities on CUCM</h1>

Select '''System > Licensing > Capabilities Assignment''', and select a user.

[[Image:EnableUsersCUPCUPC2.jpg]]

Assign CUP and CUPC capabilities to the selected user. Perform this procedure for each user.

[[Image:EnableUsersCUPCUPC3.jpg]]

<h1>Starting the Directory Sync Service on CUCM</h1>

Select '''Tools > Service Activation''' in the Serviceability GUI, and activate the Cisco DirSync service.

[[Image:StartDirSync2.jpg]]

Verify that the Cisco DirSync service is running. Select '''Tools > Control Center – Feature Services'''.

[[Image:StartDirSync3.jpg]]

Verify that the Cisco DirSync service has a status of 'Activated'.

[[Image:StartDirSync4.jpg]]

<h1>Adding CUP as an Application Server on CUCM</h1>

Select '''System > Application Server''' in the Administration GUI, and select '''Add New'''.

[[Image:AddingCUPasAppServer2.jpg]]

Select '''Cisco Unified Presence Server''' as the application server type.

[[Image:AddingCUPasAppServer3.jpg]]

Define the application server entry details as shown below, and save your configuration.

[[Image:AddingCUPasAppServer4.jpg]]

<h1>Activating Services on CUP</h1>

In the Serviceability GUI on CUP, select '''Tools > Service Activation'''. Activate the services shown below.

[[Image:ActivatingServicesonCUP1.jpg]]

[[Image:ActivatingServicesonCUP2.jpg]]

<h1>Configuring the External Database on CUP</h1>

In order to support the Compliance and/or Persistent Chat functionality in your deployment, you must have deployed an external PostgresSQL database. You must configure the external database details on CUP. In the Administration GUI, select '''Messaging > External Database Setup > External Databases''', and select '''Add New'''.

'''Note!''' In the Example Solutions Inc lab deployment, the PostgresSQL database is installed on the same server as Active Directory.

[[Image:ConfiguringChatDbase2.jpg]]

Configure and save an external database called ‘tcmadb’ as shown below.

[[Image:ConfiguringChatDbase3.jpg]]

[[Image:ConfiguringChatDbase4.jpg]]

<h1>Configuring the Compliance Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Compliance'''. Select '''Message Archiver''' as the compliance server type, and assign the external database ‘tcmadb’ to your CUP node.

[[Image:ChatCompliance2.jpg]]

[[Image:ChatCompliance3.jpg]]

<h1>Configuring Group and Persistent Chat Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Group and Persistent Chat'''. Check '''Enable Persistent Chat''', and configure the chat settings as shown below.

[[Image:ChatPersistent2.jpg]]

Assign the external database ‘tcmadb’ (that you configured previously) as the chat database.

[[Image:ChatPersistent3.jpg]]

[[Image:ChatPersistent4.jpg]]

<h1>Restarting the Chat Services on CUP</h1>

Click on the service notification in the Administration GUI.

[[Image:RestartChatServices1.jpg]]

Select a server from the menu.

[[Image:RestartChatServices2.jpg]]

In the Serviceability GUI, restart the XCP Router and XCP Message Archiver services.

[[Image:RestartChatServices3.jpg]]

Select '''Tools > Control Center - Network Services'''.

[[Image:RestartChatServices4.jpg]]

[[Image:RestartChatServices5.jpg]]

Deploying Availabilty and IM Functionality

2011-01-26T12:33:47Z

Equigley:

'''Back to configuration example overview page:''' [[Sample Configuration Workflow for Deploying Cisco Unified Presence with Cisco Unified Personal Communicator]]

In this module , we will demonstrate how to set up and verify a basic availability and IM deployment. This will allow your CUPC users to add contacts, view user availability, receive incoming IMs, initiate outgoing IMs and participate in group chat rooms.
Assumptions:
* CUP is installed
* CUCM is installed
* Active Directory is installed
* Postgres is installed and configured as per....

<h1> Creating your Users on Active Directory </h1>
Create the users Charles Holland, Sue Miller and Neena Patel on the Active Directory server.

The steps below show you how to create the user Charles Holland. Repeat these steps to create users Sue Miller and Neena Patel.

'''Before You Begin:''' Create the Example.com branch in Active Directory, and create an ExampleUsers folder.

Right-click on the ExampleUsers folder in the Example.com branch, and select '''New > User'''.

[[Image: UsersAD0.jpg]]

Create the user Charles Holland.

[[Image:UsersAD1.jpg]]

Define a password for the user Charles Holland.

[[Image:UsersAD2.jpg]]

Select '''Finish''' to save the user data for Charles Holland.

[[Image:UsersAD3.jpg]]

Right-click on the user Charles Holland to edit the user properties.

[[Image:UsersAD4.jpg]]

In the General tab, define a telephone number and email address for user Charles Holland.

[[Image:UsersAD5.jpg]]

In the Telephones tab, define a mobile number for Charles Holland (if required).

[[Image:UsersAD7.jpg]]

In the Organization tab, define the organizational details for user Charles Holland.

[[Image:UsersAD6.jpg]]

Repeat the steps above to create users Sue Miller and Neena Patel on Active Directory.

<h1> Creating the LDAP Search Account on Active Directory</h1>

You must create an LDAP search account in Active Directory. This is a basic user account which the CUPC client
uses to authenticate when searching the AD server using LDAP.

Right-click on the Users folder in the Example.com branch, and select '''New > User'''.

[[Image:LDAPUser1.jpg]]

Create the LDAP search user.

[[Image:LDAPUser2.jpg]]

Create a password for the LDAP search user.

[[Image:LDAPUser3.jpg]]

When you save the LDAP search user, the new user entry will appear in the main Users folder.

[[Image:LDAPUser4.jpg]]

<h1>Activating and Verifying Services on Cisco Unified Communication Manager</h1>

On Cisco Unified Communication Manager, select '''Tools > Service Activation''' in the Serviceability GUI. Activate the service indicated below.

[[Image:ActivateServices2.jpg]]

[[Image:ActivateServices3.jpg]]

Select '''Tools > Control Center - Feature Services'''. Verify that these services are now running.

[[Image:ActivateServices5.jpg]]

Select '''Tools > Control Center - Network Services'''. Verify that these services are now running.

[[Image:ActivateServices7.jpg]]

<h1>Configuring LDAP Integration on Cisco Unified Communications Manager</h1>

Enable LDAP Synchronization on Cisco Unified Communications Manager to sync your users from Active Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP System''' in the Administration GUI.

[[Image:EnableLDAPSync2.jpg]]

Configure your LDAP Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP Directory''' in the Administration GUI. Select '''Add New'''. Accept the information messages that display.

[[Image:EnableLDAPSync4.jpg]]

[[Image:EnableLDAPSync5.jpg]]

Configure the LDAP server credentials.

[[Image:EnableLDAPSync6.jpg]]

Configure the LDAP synchronization settings.

[[Image:EnableLDAPSync7.jpg]]

Configure the LDAP server information, and then save your configuration.

[[Image:EnableLDAPSync8.jpg]]

Select '''Perform Full Sync Now''' to synchronize the user information from Active Directory to CUCM.

[[Image:EnableLDAPSync9.jpg]]

[[Image:EnableLDAPSync10.jpg]]

Enable LDAP Authentication for the users you sync from Active Directory. Select '''System > LDAP > LDAP Authentication''', and check '''Use LDAP Authentication for End Users'''.

[[Image:EnableLDAPonCUCM2.jpg]]

<h1>Enabling Users Capabilities on CUCM</h1>

Select '''System > Licensing > Capabilities Assignment''', and select a user.

[[Image:EnableUsersCUPCUPC2.jpg]]

Assign CUP and CUPC capabilities to the selected user. Perform this procedure for each user.

[[Image:EnableUsersCUPCUPC3.jpg]]

<h1>Starting the Directory Sync Service on CUCM</h1>

Select '''Tools > Service Activation''' in the Serviceability GUI, and activate the Cisco DirSync service.

[[Image:StartDirSync2.jpg]]

Verify that the Cisco DirSync service is running. Select '''Tools > Control Center – Feature Services'''.

[[Image:StartDirSync3.jpg]]

Verify that the Cisco DirSync service has a status of 'Activated'.

[[Image:StartDirSync4.jpg]]

<h1>Adding CUP as an Application Server on CUCM</h1>

Select '''System > Application Server''' in the Administration GUI, and select '''Add New'''.

[[Image:AddingCUPasAppServer2.jpg]]

Select '''Cisco Unified Presence Server''' as the application server type.

[[Image:AddingCUPasAppServer3.jpg]]

Define the application server entry details as shown below, and save your configuration.

[[Image:AddingCUPasAppServer4.jpg]]

<h1>Activating Services on CUP</h1>

In the Serviceability GUI on CUP, select '''Tools > Service Activation'''. Activate the services shown below.

[[Image:ActivatingServicesonCUP1.jpg]]

[[Image:ActivatingServicesonCUP2.jpg]]

<h1>Configuring the External Database on CUP</h1>

In order to support the Compliance and/or Persistent Chat functionality in your deployment, you must have deployed an external PostgresSQL database. You must configure the external database details on CUP. In the Administration GUI, select '''Messaging > External Database Setup > External Databases''', and select '''Add New'''.

'''Note!''' In the Example Solutions Inc lab deployment, the PostgresSQL database is installed on the same server as Active Directory.

[[Image:ConfiguringChatDbase2.jpg]]

Configure and save an external database called ‘tcmadb’ as shown below.

[[Image:ConfiguringChatDbase3.jpg]]

[[Image:ConfiguringChatDbase4.jpg]]

<h1>Configuring the Compliance Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Compliance'''. Select '''Message Archiver''' as the compliance server type, and assign the external database ‘tcmadb’ to your CUP node.

[[Image:ChatCompliance2.jpg]]

[[Image:ChatCompliance3.jpg]]

<h1>Configuring Group and Persistent Chat Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Group and Persistent Chat'''. Check '''Enable Persistent Chat''', and configure the chat settings as shown below.

[[Image:ChatPersistent2.jpg]]

Assign the external database ‘tcmadb’ (that you configured previously) as the chat database.

[[Image:ChatPersistent3.jpg]]

[[Image:ChatPersistent4.jpg]]

<h1>Restarting the Chat Services on CUP</h1>

Click on the service notification in the Administration GUI.

[[Image:RestartChatServices1.jpg]]

Select a server from the menu.

[[Image:RestartChatServices2.jpg]]

In the Serviceability GUI, restart the XCP Router and XCP Message Archiver services.

[[Image:RestartChatServices3.jpg]]

[[Image:RestartChatServices4.jpg]]

[[Image:RestartChatServices5.jpg]]

Deploying Availabilty and IM Functionality

2011-01-26T12:31:10Z

Equigley:

'''Back to configuration example overview page:''' [[Sample Configuration Workflow for Deploying Cisco Unified Presence with Cisco Unified Personal Communicator]]

In this module , we will demonstrate how to set up and verify a basic availability and IM deployment. This will allow your CUPC users to add contacts, view user availability, receive incoming IMs, initiate outgoing IMs and participate in group chat rooms.
Assumptions:
* CUP is installed
* CUCM is installed
* Active Directory is installed
* Postgres is installed and configured as per....

<h1> Creating your Users on Active Directory </h1>
Create the users Charles Holland, Sue Miller and Neena Patel on the Active Directory server.

The steps below show you how to create the user Charles Holland. Repeat these steps to create users Sue Miller and Neena Patel.

'''Before You Begin:''' Create the Example.com branch in Active Directory, and create an ExampleUsers folder.

Right-click on the ExampleUsers folder in the Example.com branch, and select '''New > User'''.

[[Image: UsersAD0.jpg]]

Create the user Charles Holland.

[[Image:UsersAD1.jpg]]

Define a password for the user Charles Holland.

[[Image:UsersAD2.jpg]]

Select '''Finish''' to save the user data for Charles Holland.

[[Image:UsersAD3.jpg]]

Right-click on the user Charles Holland to edit the user properties.

[[Image:UsersAD4.jpg]]

In the General tab, define a telephone number and email address for user Charles Holland.

[[Image:UsersAD5.jpg]]

In the Telephones tab, define a mobile number for Charles Holland (if required).

[[Image:UsersAD7.jpg]]

In the Organization tab, define the organizational details for user Charles Holland.

[[Image:UsersAD6.jpg]]

Repeat the steps above to create users Sue Miller and Neena Patel on Active Directory.

<h1> Creating the LDAP Search Account on Active Directory</h1>

You must create an LDAP search account in Active Directory. This is a basic user account which the CUPC client
uses to authenticate when searching the AD server using LDAP.

Right-click on the Users folder in the Example.com branch, and select '''New > User'''.

[[Image:LDAPUser1.jpg]]

Create the LDAP search user.

[[Image:LDAPUser2.jpg]]

Create a password for the LDAP search user.

[[Image:LDAPUser3.jpg]]

When you save the LDAP search user, the new user entry will appear in the main Users folder.

[[Image:LDAPUser4.jpg]]

<h1>Activating and Verifying Services on Cisco Unified Communication Manager</h1>

On Cisco Unified Communication Manager, select '''Tools > Service Activation''' in the Serviceability GUI. Activate the service indicated below.

[[Image:ActivateServices2.jpg]]

[[Image:ActivateServices3.jpg]]

Select '''Tools > Control Center - Feature Services'''. Verify that these services are now running.

[[Image:ActivateServices5.jpg]]

Select '''Tools > Control Center - Network Services'''. Verify that these services are now running.

[[Image:ActivateServices7.jpg]]

<h1>Configuring LDAP Integration on Cisco Unified Communications Manager</h1>

Enable LDAP Synchronization on Cisco Unified Communications Manager to sync your users from Active Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP System''' in the Administration GUI.

[[Image:EnableLDAPSync2.jpg]]

Configure your LDAP Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP Directory''' in the Administration GUI. Select '''Add New'''. Accept the information messages that display.

[[Image:EnableLDAPSync4.jpg]]

[[Image:EnableLDAPSync5.jpg]]

Configure the LDAP server credentials.

[[Image:EnableLDAPSync6.jpg]]

Configure the LDAP synchronization settings.

[[Image:EnableLDAPSync7.jpg]]

Configure the LDAP server information, and then save your configuration.

[[Image:EnableLDAPSync8.jpg]]

Select '''Perform Full Sync Now''' to synchronize the user information from Active Directory to CUCM.

[[Image:EnableLDAPSync9.jpg]]

[[Image:EnableLDAPSync10.jpg]]

Enable LDAP Authentication for the users you sync from Active Directory. Select '''System > LDAP > LDAP Authentication''', and check '''Use LDAP Authentication for End Users'''.

[[Image:EnableLDAPonCUCM2.jpg]]

<h1>Enabling Users Capabilities on CUCM</h1>

Select '''System > Licensing > Capabilities Assignment''', and select a user.

[[Image:EnableUsersCUPCUPC2.jpg]]

Assign CUP and CUPC capabilities to the selected user. Perform this procedure for each user.

[[Image:EnableUsersCUPCUPC3.jpg]]

<h1>Starting the Directory Sync Service on CUCM</h1>

Select '''Tools > Service Activation''' in the Serviceability GUI, and activate the Cisco DirSync service.

[[Image:StartDirSync2.jpg]]

Verify that the Cisco DirSync service is running. Select '''Tools > Control Center – Feature Services'''.

[[Image:StartDirSync3.jpg]]

Verify that the Cisco DirSync service has a status of 'Activated'.

[[Image:StartDirSync4.jpg]]

<h1>Adding CUP as an Application Server on CUCM</h1>

Select '''System > Application Server''' in the Administration GUI, and select '''Add New'''.

[[Image:AddingCUPasAppServer2.jpg]]

Select '''Cisco Unified Presence Server''' as the application server type.

[[Image:AddingCUPasAppServer3.jpg]]

Define the application server entry details as shown below, and save your configuration.

[[Image:AddingCUPasAppServer4.jpg]]

<h1>Activating Services on CUP</h1>

In the Serviceability GUI on CUP, select '''Tools > Service Activation'''. Activate the services shown below.

[[Image:ActivatingServicesonCUP1.jpg]]

[[Image:ActivatingServicesonCUP2.jpg]]

<h1>Configuring the External Database on CUP</h1>

In order to support the Compliance and/or Persistent Chat functionality in your deployment, you must have deployed an external PostgresSQL database. You must configure the external database details on CUP. In the Administration GUI, select '''Messaging > External Database Setup > External Databases''', and select '''Add New'''.

'''Note!''' In the Example Solutions Inc lab deployment, the PostgresSQL database is installed on the same server as Active Directory.

[[Image:ConfiguringChatDbase2.jpg]]

Configure and save an external database called ‘tcmadb’ as shown below.

[[Image:ConfiguringChatDbase3.jpg]]

[[Image:ConfiguringChatDbase4.jpg]]

<h1>Configuring the Compliance Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Compliance'''. Select '''Message Archiver''' as the compliance server type, and assign the external database ‘tcmadb’ to your CUP node.

[[Image:ChatCompliance2.jpg]]

[[Image:ChatCompliance3.jpg]]

<h1>Configuring Group and Persistent Chat Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Group and Persistent Chat'''. Check '''Enable Persistent Chat''', and configure the chat settings as shown below.

[[Image:ChatPersistent2.jpg]]

Assign the external database ‘tcmadb’ (that you configured previously) as the chat database.

[[Image:ChatPersistent3.jpg]]

[[Image:ChatPersistent4.jpg]]

<h1>Restarting the Chat Services on CUP</h1>

Click on the service notification in the Administration GUI.

[[Image:RestartChatServices1.jpg]]

In the Serviceability GUI, restart the XCP Router and XCP Message Archiver services.

[[Image:RestartChatServices2.jpg]]

[[Image:RestartChatServices3.jpg]]

[[Image:RestartChatServices4.jpg]]

[[Image:RestartChatServices5.jpg]]

Deploying Availabilty and IM Functionality

2011-01-26T12:24:52Z

Equigley:

'''Back to configuration example overview page:''' [[Sample Configuration Workflow for Deploying Cisco Unified Presence with Cisco Unified Personal Communicator]]

In this module , we will demonstrate how to set up and verify a basic availability and IM deployment. This will allow your CUPC users to add contacts, view user availability, receive incoming IMs, initiate outgoing IMs and participate in group chat rooms.
Assumptions:
* CUP is installed
* CUCM is installed
* Active Directory is installed
* Postgres is installed and configured as per....

<h1> Creating your Users on Active Directory </h1>
Create the users Charles Holland, Sue Miller and Neena Patel on the Active Directory server.

The steps below show you how to create the user Charles Holland. Repeat these steps to create users Sue Miller and Neena Patel.

'''Before You Begin:''' Create the Example.com branch in Active Directory, and create an ExampleUsers folder.

Right-click on the ExampleUsers folder in the Example.com branch, and select '''New > User'''.

[[Image: UsersAD0.jpg]]

Create the user Charles Holland.

[[Image:UsersAD1.jpg]]

Define a password for the user Charles Holland.

[[Image:UsersAD2.jpg]]

Select '''Finish''' to save the user data for Charles Holland.

[[Image:UsersAD3.jpg]]

Right-click on the user Charles Holland to edit the user properties.

[[Image:UsersAD4.jpg]]

In the General tab, define a telephone number and email address for user Charles Holland.

[[Image:UsersAD5.jpg]]

In the Telephones tab, define a mobile number for Charles Holland (if required).

[[Image:UsersAD7.jpg]]

In the Organization tab, define the organizational details for user Charles Holland.

[[Image:UsersAD6.jpg]]

Repeat the steps above to create users Sue Miller and Neena Patel on Active Directory.

<h1> Creating the LDAP Search Account on Active Directory</h1>

You must create an LDAP search account in Active Directory. This is a basic user account which the CUPC client
uses to authenticate when searching the AD server using LDAP.

Right-click on the Users folder in the Example.com branch, and select '''New > User'''.

[[Image:LDAPUser1.jpg]]

Create the LDAP search user.

[[Image:LDAPUser2.jpg]]

Create a password for the LDAP search user.

[[Image:LDAPUser3.jpg]]

When you save the LDAP search user, the new user entry will appear in the main Users folder.

[[Image:LDAPUser4.jpg]]

<h1>Activating and Verifying Services on Cisco Unified Communication Manager</h1>

On Cisco Unified Communication Manager, select '''Tools > Service Activation''' in the Serviceability GUI. Activate the service indicated below.

[[Image:ActivateServices2.jpg]]

[[Image:ActivateServices3.jpg]]

Select '''Tools > Control Center - Feature Services'''. Verify that these services are now running.

[[Image:ActivateServices5.jpg]]

Select '''Tools > Control Center - Network Services'''. Verify that these services are now running.

[[Image:ActivateServices7.jpg]]

<h1>Configuring LDAP Integration on Cisco Unified Communications Manager</h1>

Enable LDAP Synchronization on Cisco Unified Communications Manager to sync your users from Active Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP System''' in the Administration GUI.

[[Image:EnableLDAPSync2.jpg]]

Configure your LDAP Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP Directory''' in the Administration GUI. Select '''Add New'''. Accept the information messages that display.

[[Image:EnableLDAPSync4.jpg]]

[[Image:EnableLDAPSync5.jpg]]

Configure the LDAP server credentials.

[[Image:EnableLDAPSync6.jpg]]

Configure the LDAP synchronization settings.

[[Image:EnableLDAPSync7.jpg]]

Configure the LDAP server information, and then save your configuration.

[[Image:EnableLDAPSync8.jpg]]

Select '''Perform Full Sync Now''' to synchronize the user information from Active Directory to CUCM.

[[Image:EnableLDAPSync9.jpg]]

[[Image:EnableLDAPSync10.jpg]]

Enable LDAP Authentication for the users you sync from Active Directory. Select '''System > LDAP > LDAP Authentication''', and check '''Use LDAP Authentication for End Users'''.

[[Image:EnableLDAPonCUCM2.jpg]]

<h1>Enabling Users Capabilities on CUCM</h1>

Select '''System > Licensing > Capabilities Assignment''', and select a user.

[[Image:EnableUsersCUPCUPC2.jpg]]

Assign CUP and CUPC capabilities to the selected user. Perform this procedure for each user.

[[Image:EnableUsersCUPCUPC3.jpg]]

<h1>Starting the Directory Sync Service on CUCM</h1>

Select '''Tools > Service Activation''' in the Serviceability GUI, and activate the Cisco DirSync service.

[[Image:StartDirSync2.jpg]]

Verify that the Cisco DirSync service is running. Select '''Tools > Control Center – Feature Services'''.

[[Image:StartDirSync3.jpg]]

Verify that the Cisco DirSync service has a status of 'Activated'.

[[Image:StartDirSync4.jpg]]

<h1>Adding CUP as an Application Server on CUCM</h1>

Select '''System > Application Server''' in the Administration GUI, and select '''Add New'''.

[[Image:AddingCUPasAppServer2.jpg]]

Select '''Cisco Unified Presence Server''' as the application server type.

[[Image:AddingCUPasAppServer3.jpg]]

Define the application server entry details as shown below, and save your configuration.

[[Image:AddingCUPasAppServer4.jpg]]

<h1>Activating Services on CUP</h1>

In the Serviceability GUI on CUP, select '''Tools > Service Activation'''. Activate the services shown below.

[[Image:ActivatingServicesonCUP1.jpg]]

[[Image:ActivatingServicesonCUP2.jpg]]

<h1>Configuring the External Database on CUP</h1>

In order to support the Compliance and/or Persistent Chat functionality in your deployment, you must have deployed an external PostgresSQL database. You must configure the external database details on CUP. In the Administration GUI, select '''Messaging > External Database Setup > External Databases''', and select '''Add New'''.

'''Note!''' In the Example Solutions Inc lab deployment, the PostgresSQL database is installed on the same server as Active Directory.

[[Image:ConfiguringChatDbase2.jpg]]

Configure and save an external database called ‘tcmadb’ as shown below.

[[Image:ConfiguringChatDbase3.jpg]]

[[Image:ConfiguringChatDbase4.jpg]]

<h1>Configuring the Compliance Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Compliance'''. Select '''Message Archiver''' as the compliance server type, and assign the external database ‘tcmadb’ to your CUP node.

[[Image:ChatCompliance2.jpg]]

[[Image:ChatCompliance3.jpg]]

<h1>Configuring Group and Persistent Chat Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Group and Persistent Chat'''. Check '''Enable Persistent Chat''', and configure the chat settings as shown below.

[[Image:ChatPersistent2.jpg]]

[[Image:ChatPersistent3.jpg]]

[[Image:ChatPersistent4.jpg]]

Deploying Availabilty and IM Functionality

2011-01-26T12:19:00Z

Equigley:

'''Back to configuration example overview page:''' [[Sample Configuration Workflow for Deploying Cisco Unified Presence with Cisco Unified Personal Communicator]]

In this module , we will demonstrate how to set up and verify a basic availability and IM deployment. This will allow your CUPC users to add contacts, view user availability, receive incoming IMs, initiate outgoing IMs and participate in group chat rooms.
Assumptions:
* CUP is installed
* CUCM is installed
* Active Directory is installed
* Postgres is installed and configured as per....

<h1> Creating your Users on Active Directory </h1>
Create the users Charles Holland, Sue Miller and Neena Patel on the Active Directory server.

The steps below show you how to create the user Charles Holland. Repeat these steps to create users Sue Miller and Neena Patel.

'''Before You Begin:''' Create the Example.com branch in Active Directory, and create an ExampleUsers folder.

Right-click on the ExampleUsers folder in the Example.com branch, and select '''New > User'''.

[[Image: UsersAD0.jpg]]

Create the user Charles Holland.

[[Image:UsersAD1.jpg]]

Define a password for the user Charles Holland.

[[Image:UsersAD2.jpg]]

Select '''Finish''' to save the user data for Charles Holland.

[[Image:UsersAD3.jpg]]

Right-click on the user Charles Holland to edit the user properties.

[[Image:UsersAD4.jpg]]

In the General tab, define a telephone number and email address for user Charles Holland.

[[Image:UsersAD5.jpg]]

In the Telephones tab, define a mobile number for Charles Holland (if required).

[[Image:UsersAD7.jpg]]

In the Organization tab, define the organizational details for user Charles Holland.

[[Image:UsersAD6.jpg]]

Repeat the steps above to create users Sue Miller and Neena Patel on Active Directory.

<h1> Creating the LDAP Search Account on Active Directory</h1>

You must create an LDAP search account in Active Directory. This is a basic user account which the CUPC client
uses to authenticate when searching the AD server using LDAP.

Right-click on the Users folder in the Example.com branch, and select '''New > User'''.

[[Image:LDAPUser1.jpg]]

Create the LDAP search user.

[[Image:LDAPUser2.jpg]]

Create a password for the LDAP search user.

[[Image:LDAPUser3.jpg]]

When you save the LDAP search user, the new user entry will appear in the main Users folder.

[[Image:LDAPUser4.jpg]]

<h1>Activating and Verifying Services on Cisco Unified Communication Manager</h1>

On Cisco Unified Communication Manager, select '''Tools > Service Activation''' in the Serviceability GUI. Activate the service indicated below.

[[Image:ActivateServices2.jpg]]

[[Image:ActivateServices3.jpg]]

Select '''Tools > Control Center - Feature Services'''. Verify that these services are now running.

[[Image:ActivateServices5.jpg]]

Select '''Tools > Control Center - Network Services'''. Verify that these services are now running.

[[Image:ActivateServices7.jpg]]

<h1>Configuring LDAP Integration on Cisco Unified Communications Manager</h1>

Enable LDAP Synchronization on Cisco Unified Communications Manager to sync your users from Active Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP System''' in the Administration GUI.

[[Image:EnableLDAPSync2.jpg]]

Configure your LDAP Directory. On Cisco Unified Communications Manager, select '''System > LDAP > LDAP Directory''' in the Administration GUI. Select '''Add New'''. Accept the information messages that display.

[[Image:EnableLDAPSync4.jpg]]

[[Image:EnableLDAPSync5.jpg]]

Configure the LDAP server credentials.

[[Image:EnableLDAPSync6.jpg]]

Configure the LDAP synchronization settings.

[[Image:EnableLDAPSync7.jpg]]

Configure the LDAP server information, and then save your configuration.

[[Image:EnableLDAPSync8.jpg]]

Select '''Perform Full Sync Now''' to synchronize the user information from Active Directory to CUCM.

[[Image:EnableLDAPSync9.jpg]]

[[Image:EnableLDAPSync10.jpg]]

Enable LDAP Authentication for the users you sync from Active Directory. Select '''System > LDAP > LDAP Authentication''', and check '''Use LDAP Authentication for End Users'''.

[[Image:EnableLDAPonCUCM2.jpg]]

<h1>Enabling Users Capabilities on CUCM</h1>

Select '''System > Licensing > Capabilities Assignment''', and select a user.

[[Image:EnableUsersCUPCUPC2.jpg]]

Assign CUP and CUPC capabilities to the selected user. Perform this procedure for each user.

[[Image:EnableUsersCUPCUPC3.jpg]]

<h1>Starting the Directory Sync Service on CUCM</h1>

Select '''Tools > Service Activation''' in the Serviceability GUI, and activate the Cisco DirSync service.

[[Image:StartDirSync2.jpg]]

Verify that the Cisco DirSync service is running. Select '''Tools > Control Center – Feature Services'''.

[[Image:StartDirSync3.jpg]]

Verify that the Cisco DirSync service has a status of 'Activated'.

[[Image:StartDirSync4.jpg]]

<h1>Adding CUP as an Application Server on CUCM</h1>

Select '''System > Application Server''' in the Administration GUI, and select '''Add New'''.

[[Image:AddingCUPasAppServer2.jpg]]

Select '''Cisco Unified Presence Server''' as the application server type.

[[Image:AddingCUPasAppServer3.jpg]]

Define the application server entry details as shown below, and save your configuration.

[[Image:AddingCUPasAppServer4.jpg]]

<h1>Activating Services on CUP</h1>

In the Serviceability GUI on CUP, select '''Tools > Service Activation'''. Activate the services shown below.

[[Image:ActivatingServicesonCUP1.jpg]]

[[Image:ActivatingServicesonCUP2.jpg]]

<h1>Configuring the External Database on CUP</h1>

In order to support the Compliance and/or Persistent Chat functionality in your deployment, you must have deployed an external PostgresSQL database. You must configure the external database details on CUP. In the Administration GUI, select '''Messaging > External Database Setup > External Databases''', and select '''Add New'''.

'''Note!''' In the Example Solutions Inc lab deployment, the PostgresSQL database is installed on the same server as Active Directory.

[[Image:ConfiguringChatDbase2.jpg]]

Configure and save an external database called ‘tcmadb’ as shown below.

[[Image:ConfiguringChatDbase3.jpg]]

[[Image:ConfiguringChatDbase4.jpg]]

<h1>Configuring the Compliance Settings on CUP</h1>

In the Administration GUI, select '''Messaging > Compliance'''. Select '''Message Archiver''' as the compliance server type, and assign the external database ‘tcmadb’ to your CUP node.

[[Image:ChatCompliance2.jpg]]

[[Image:ChatCompliance3.jpg]]

Deploying Availabilty and IM Functionality

2011-01-26T11:42:41Z

Equigley:

Deploying Availabilty and IM Functionality

2011-01-26T10:43:21Z

Equigley:

Deploying Availabilty and IM Functionality

2011-01-25T15:58:43Z

Equigley:

Deploying Availabilty and IM Functionality

2011-01-25T15:53:53Z

Equigley:

Deploying Availabilty and IM Functionality

2011-01-25T15:37:48Z

Equigley:

Deploying Availabilty and IM Functionality

2011-01-25T15:22:05Z

Equigley:

Deploying Availabilty and IM Functionality

2011-01-25T15:16:27Z

Equigley:

File:Conf docwiki CUP.JPG

2011-01-21T11:16:44Z

Equigley:

File:TS docwiki CUP.JPG

2011-01-21T11:16:44Z

Equigley:

File:Docwiki cup newto.JPG

2011-01-21T11:16:44Z

Equigley:

Deploying Availabilty and IM Functionality

2011-01-20T13:46:03Z

Equigley:

Deploying Availabilty and IM Functionality

2011-01-20T13:45:12Z

Equigley:

Deploying Availabilty and IM Functionality

2011-01-20T13:35:07Z

Equigley:

Deploying Availabilty and IM Functionality

2011-01-20T13:27:56Z

Equigley:

Deploying Availabilty and IM Functionality

2011-01-20T13:27:43Z

Equigley:

Deploying Availabilty and IM Functionality

2011-01-20T13:27:07Z

Equigley:

Deploying Availabilty and IM Functionality

2011-01-20T13:24:26Z

Equigley:

Deploying Availabilty and IM Functionality

2011-01-20T13:23:28Z

Equigley:

Sample Configuration Workflow for Deploying Cisco Unified Presence with Cisco Unified Personal Communicator

2011-01-20T13:22:20Z

Equigley:

'''Back to Configuration Examples Page:''' [[Configuration Examples]]

<h1>Example Customer Scenario</h1>

This configuration example demonstrates how to set up an example UC deployment, in this case demonstrating how to set up the CUP server with the CUPC client. The configuration example is broken up into modules. The first module demonstrates how to set up a basic availability and IM only deployment. The second module demonstrates how to add voice functionality to your deployment.
In this example, the customer that has purchased the UC solution is called Example Solutions Inc. Their domain name is called Example.com, illustrated below. Within the Example.com network, the following servers are deployed:
* CUCM server, version 8.x
* CUP server, version 8.x
* Active Directory server/Postgres version X database

[[Image:Example_network.PNG]]

There are three users working in the company Example Solutions Inc. In the Example.com network, a PC is deployed for each of these three users. The user details are provided in the table below.

[[Image:Example_network_users.PNG]]

<h2>MODULE 1: [[Deploying Availabilty and IM Functionality]]</h2>
Learn how to set up a basic availability and IM deployment...

<h2>MODULE 2: [[Cisco Unified Presence, Release 7.x -- Adding Voice Functionality]]</h2>
Learn how to add voice to your deployment...

<h2>MODULE 3: [[Cisco Unified Presence, Release 7.x -- Adding Voice Conferencing Functionality]]</h2>
Learn how to add voice conferencing to your deployment...

Cisco Unified Presence, Release 7.x -- Deploying Availabilty and IM Functionality

2011-01-20T13:21:55Z

Equigley: Cisco Unified Presence, Release 7.x -- Deploying Availabilty and IM Functionality moved to Deploying Availabilty and IM Functionality

#REDIRECT [[Deploying Availabilty and IM Functionality]]

Deploying Availabilty and IM Functionality

2011-01-20T13:21:55Z

Equigley: Cisco Unified Presence, Release 7.x -- Deploying Availabilty and IM Functionality moved to Deploying Availabilty and IM Functionality

Deploying Availabilty and IM Functionality

2011-01-20T13:18:05Z

Equigley:

Deploying Availabilty and IM Functionality

2011-01-20T13:16:34Z

Equigley:

Deploying Availabilty and IM Functionality

2011-01-20T13:12:07Z

Equigley:

Deploying Availabilty and IM Functionality

2011-01-20T13:09:52Z

Equigley:

Deploying Availabilty and IM Functionality

2011-01-20T13:07:15Z

Equigley: