User contributions

From DocWiki

For Sansahoo (talk | block log | logs)

Jump to: navigation, search

This user is currently blocked. The latest block log entry is provided below for reference:

06:47, 3 March 2011 Fenton (Talk | contribs) blocked Sansahoo (Talk | contribs) with an expiry time of infinite (account creation disabled, autoblock disabled, e-mail blocked) ‎ (No longer at Cisco)

08:43, 19 October 2010 (diff | hist) Unable to login Unified CCX Agent ‎ (Removing all content from page) (top)
08:42, 19 October 2010 (diff | hist) N Unified CCX agent is unable to log in ‎ (→Unified CCX agent is unable to log in) (top)
08:39, 19 October 2010 (diff | hist) m Troubleshooting Tips for Unified CCX 8.0 ‎ (→Agent Issues)
08:37, 19 October 2010 (diff | hist) Unable to login Unified CCX Agent ‎ (→Unified CCX agent is unable to log in)
10:40, 14 October 2010 (diff | hist) Unable to Log in to Cisco Unified Real-Time Monitoring Tool ‎ (→Unable to Login to Cisco Unified Real-Time Monitoring Tool)
11:53, 23 June 2010 (diff | hist) Troubleshooting Tips for Unified CCX 8.0 ‎
11:52, 23 June 2010 (diff | hist) Enabling remote user account through CLI ‎ (Removing all content from page) (top)
11:52, 23 June 2010 (diff | hist) CET tool exits with CetTool.bat not found error ‎ (Removing all content from page) (top)
11:51, 23 June 2010 (diff | hist) DB config objects not showing in CET ‎ (Removing all content from page)
07:22, 8 June 2010 (diff | hist) Troubleshooting Tips for Unified CCX 7.0 ‎ (→Cisco Unified CCX)
07:21, 8 June 2010 (diff | hist) Caller gets dropped when an attempt is made to recall a Cisco Unified CCX agent extension after the agent previously parked the call ‎ (Replacing page with '{{Template:Required Metadata}}') (top)
10:12, 18 May 2010 (diff | hist) m Troubleshooting Unified Contact Center Express ‎
10:11, 18 May 2010 (diff | hist) m Troubleshooting Unified Contact Center Express ‎
09:51, 18 May 2010 (diff | hist) Nm User:Sansahoo ‎ (New page: For more information, pls contact Santanu Sahoo (sansahoo@cisco.com)) (top)
15:28, 13 May 2010 (diff | hist) m Troubleshooting Unified Contact Center Express ‎
15:14, 13 May 2010 (diff | hist) m Troubleshooting Unified Contact Center Express ‎
13:57, 13 May 2010 (diff | hist) m Troubleshooting Unified Contact Center Express ‎
13:53, 13 May 2010 (diff | hist) m Troubleshooting Unified Contact Center Express ‎
05:07, 29 April 2010 (diff | hist) m Category:Unified CCX, Release 8.0 ‎ (top)
07:08, 23 April 2010 (diff | hist) m Troubleshooting Tips for Unified CCX 7.0 ‎ (→Installation)
07:07, 23 April 2010 (diff | hist) m Troubleshooting Tips for Unified CCX 7.0 ‎ (→Installation)
07:06, 23 April 2010 (diff | hist) m Troubleshooting Tips for Unified CCX 7.0 ‎ (→Installation)
13:22, 21 April 2010 (diff | hist) m Category:Unified CCX, Release 7.0 ‎
12:55, 21 April 2010 (diff | hist) m Category:Unified Contact Center Express ‎
12:54, 21 April 2010 (diff | hist) m Category:Unified Contact Center Express ‎
12:53, 21 April 2010 (diff | hist) m Category:Unified Contact Center Express ‎
12:45, 21 April 2010 (diff | hist) m Category:Unified CCX, Release 8.0 ‎
09:54, 20 April 2010 (diff | hist) m Troubleshooting Tips for Unified CCX 8.0 ‎
18:06, 19 April 2010 (diff | hist) m Troubleshooting Unified Contact Center Express ‎
09:12, 13 April 2010 (diff | hist) m Create Contact Center Troubleshooting Tips ‎
09:11, 13 April 2010 (diff | hist) m Create Contact Center Troubleshooting Tips ‎
11:33, 12 April 2010 (diff | hist) Nm What versions of IP IVR are supported for UCCE 8.0 ‎ (→Campatible versions of IP IVR with UCCE 8.0)
11:31, 12 April 2010 (diff | hist) Nm Calls are failing with ApplicationMaxSessionsException because there are not enough sessions created for an ICM application in IPIVR ‎ (→Calls are aborted due to number of sessions configured on the application reaching the maximum limit)
10:06, 12 April 2010 (diff | hist) Nm Calls to IVR are failing and ICM subsystem is OUT OF SERVICE ‎ (→Calls to IVR are failing and ICM subsystem is OUT_OF_SERVICE)
10:04, 12 April 2010 (diff | hist) Nm ICM subsystem is in OUT OF SERVICE state from IVR side and also the VRU PIM stays in IDLE state rather than ACTIVE state in the ICM peripheral gateway ‎ (→ICM subsystem is in OUT_OF_SERVICE state in IVR)
10:02, 12 April 2010 (diff | hist) Nm Calls are failing in IVR and user hears busy tone for these calls ‎ (→Calls are failing in IVR and user hears busy tone for these calls)
09:57, 12 April 2010 (diff | hist) Nm IVR sends wrong values to ICM for the call variables ‎ (→IVR sends wrong values to ICM for the call variables)
09:55, 12 April 2010 (diff | hist) Nm Call transfer fails if the agent transfers the call from one IVR to a different IVR ‎ (→Call transfer fails if the agent transfers the call from one IVR to a different IVR)
09:51, 12 April 2010 (diff | hist) Nm IVR gets freezed when the calls are more than the actual ports and requires an engine restart for recovery ‎ (→IVR gets freezed when the calls are more than the actual ports and requires an engine restart for recovery)
09:48, 12 April 2010 (diff | hist) Nm Call reserves an agent although caller hanged in IPIVR ‎ (→Call reserves an agent although caller hanged in IPIVR)
12:08, 8 January 2010 (diff | hist) N Unable to Collect data for the second node from RTMT when the Primary Node is down ‎ (New page: == Unable to Collect data for the second node from RTMT when the Primary Node is down == <BR> <BR> {| border="1" |- ! '''Problem Summary''' | Not able to Collect data for the second node f...)
12:07, 8 January 2010 (diff | hist) N Unable to Log in to Cisco Unified Real-Time Monitoring Tool ‎ (New page: == Unable to Login to Cisco Unified Real-Time Monitoring Tool == <BR> <BR> {| border="1" |- ! '''Problem Summary''' | Unable to Login to Cisco Unified Real-Time Monitoring Tool on the Unif...)
17:45, 11 December 2009 (diff | hist) N Database Subsystem fails to connect to MS SQL server ‎ (→Database Subsystem fails to connect to MS SQL server)
17:45, 11 December 2009 (diff | hist) Troubleshooting Tips for Unified CCX 7.0 ‎ (→Cisco Unified CCX Engine)
06:37, 22 October 2009 (diff | hist) m One node on a Cisco Unified CCX 7.0(1) two-node cluster crashes beyond repair ‎ (→One node on a Cisco Unified CCX two-node cluster crashes beyond repair)
07:17, 12 October 2009 (diff | hist) N CAD or CSD window shows partial service for recording and statistics ‎ (New page: == CAD or CSD window shows partial service for recording and statistics == {| border="1" |- ! '''Problem Summary''' | In the rascal log files, you will see repeated attempts to connect to...)
13:24, 8 September 2009 (diff | hist) N Java security manager delays socket creation resulting in AXL TIMEOUT ‎ (→Java security manager delays socket creation resulting in AXL TIMEOUT)
12:15, 8 September 2009 (diff | hist) N Scheduler fails to start after HRC installation ‎ (→Scheduler fails to start after HRC installation)
05:34, 3 September 2009 (diff | hist) Nm Call fails if agent doesn’t pick the call in the first two rings ‎ (/- →Call fails if agent doesn’t pick the call in the first two rings: /)
09:03, 3 August 2009 (diff | hist) N Pressing hash character truncates the prompt and the prompts that follow are not played ‎ (→Pressing hash character truncates the prompt and the prompts that follow are not played)
09:01, 3 August 2009 (diff | hist) N Troubleshooting Tips for Unified CCX 7.0 ‎ (→Cisco Unified Communications Manager Express)
07:27, 3 August 2009 (diff | hist) N Syslog or SNMP trap notification of database purging activities is not sent ‎ (→Syslog or SNMP trap notification of database purging activities is not sent)
07:14, 3 August 2009 (diff | hist) N Additional troubleshooting information for Unified CCX 7.0 ‎ (→Troubleshooting Tips)
06:29, 3 August 2009 (diff | hist) N A prompt plays phrases in the wrong order ‎ (→A prompt plays phrases in the wrong order)
06:28, 3 August 2009 (diff | hist) N Some prompts in a script play in the language specified and other prompts play in English ‎ (→Some prompts in a script play in the language specified and other prompts play in English)
06:28, 3 August 2009 (diff | hist) N Some prompts do not play ‎ (→Some prompts do not play)
06:28, 3 August 2009 (diff | hist) N Prompts play in language ‎ (→Prompts play in language)
06:27, 3 August 2009 (diff | hist) N Cisco Unified IP IVR drops callers when transferring to an extension ‎ (→Cisco Unified IP IVR drops callers when transferring to an extension)
10:28, 31 July 2009 (diff | hist) N Agent is ready but does not get an Outbound call for up to two minutes ‎ (→Agent is ready but does not get an Outbound call for up to two minutes)
11:05, 30 July 2009 (diff | hist) N One node on a Cisco Unified CCX 7.0(1) two-node cluster crashes beyond repair ‎ (→One node on a Cisco Unified CCX 7.0(1) two-node cluster crashes beyond repair)
10:25, 30 July 2009 (diff | hist) N CDP Protocol Driver missing in Device Manager ‎ (→CDP Protocol Driver missing in Device Manager)
10:21, 30 July 2009 (diff | hist) N VoIP Monitor does not list some phone devices ‎ (→VoIP Monitor does not list some phone devices)
10:10, 30 July 2009 (diff | hist) N VoIP Monitor tab of the CDA gives an error ‎ (→VoIP Monitor tab of the CDA gives an error)
10:08, 30 July 2009 (diff | hist) N Cisco Unified CCX fails to start ‎ (→Cisco Unified CCX fails to start)
10:07, 30 July 2009 (diff | hist) N VoIP monitor does not work correctly ‎ (→VoIP monitor does not work correctly)
10:04, 30 July 2009 (diff | hist) N Multiple failovers with high CPU usage ‎ (→Multiple failovers with high CPU usage)
10:03, 30 July 2009 (diff | hist) N Cisco Unified CCX Servers respond slowly in a High Availability environment ‎ (→Cisco Unified CCX Servers respond slowly in a High Availability environment)
10:02, 30 July 2009 (diff | hist) N Cluster time synch fails ‎ (→Cluster time synch fails)
10:01, 30 July 2009 (diff | hist) N Service Master/Slave status is not shown on Cisco Unified CCX Administration Control Center ‎ (→Service Master/Slave status is not shown on Cisco Unified CCX Administration Control Center)
09:59, 30 July 2009 (diff | hist) N Cisco Unified CCX does not accept a call or function properly ‎ (→Cisco Unified CCX does not accept a call or function properly)
09:58, 30 July 2009 (diff | hist) N Server is in partial service ‎ (→Server is in partial service)
09:56, 30 July 2009 (diff | hist) N Cluster is in partial service ‎ (→Cluster is in partial service)
09:55, 30 July 2009 (diff | hist) N Cisco Unified CCX server keeps rebooting due to Cisco Unified CCX Node Manager failure ‎ (→Cisco Unified CCX server keeps rebooting due to Cisco Unified CCX Node Manager failure)
09:54, 30 July 2009 (diff | hist) N Service constantly shows Invalid ‎ (→Service constantly shows Invalid)
09:53, 30 July 2009 (diff | hist) N Cannot make configuration changes in RmCm Subsystem ‎ (→Cannot make configuration changes in RmCm Subsystem)
09:52, 30 July 2009 (diff | hist) N Cannot make configuration changes in HA cluster ‎ (→Cannot make configuration changes in HA cluster)
09:51, 30 July 2009 (diff | hist) N Conflicts in Datastore Control Center history ‎ (→Conflicts in Datastore Control Center history)
09:50, 30 July 2009 (diff | hist) N Have an exception on startup with a message like "unable to recover transaction" or an error message related to reading or modifying the "Tx.per" file ‎ (→Have an exception on startup with a message like "unable to recover transaction" or an error message related to reading or modifying the "Tx.per" file)
09:47, 30 July 2009 (diff | hist) N Transaction Manager cannot start ‎ (→Transaction Manager cannot start)
09:45, 30 July 2009 (diff | hist) N Menu Choice DTMF does not work ‎ (→Menu Choice DTMF does not work)
09:42, 30 July 2009 (diff | hist) N Timeout attribute for non-input does not work ‎ (→Timeout attribute for non-input does not work)
09:40, 30 July 2009 (diff | hist) N Voice Browser Step troubleshooting steps ‎ (→Voice Browser Step troubleshooting steps)
09:38, 30 July 2009 (diff | hist) N Language specified is not accepted or played ‎ (→Language specified is not accepted or played)
09:36, 30 July 2009 (diff | hist) N Results not as expected for first name and last name in Chinese, Japanese, and Korean ‎ (→Results not as expected for first name and last name in Chinese, Japanese, and Korean)
09:34, 30 July 2009 (diff | hist) N Virus Scan software slows Call Completion Rate ‎ (→Virus Scan software slows Call Completion Rate)
09:33, 30 July 2009 (diff | hist) N Updating Data with the Serviceability Tool on One Node does not Update Other Nodes ‎ (→Updating Data with the Serviceability Tool on One Node does not Update Other Nodes)
09:33, 30 July 2009 (diff | hist) N Serviceability does not uninstall completely ‎ (→Serviceability does not uninstall completely)
09:32, 30 July 2009 (diff | hist) N The Alarm Service does not start ‎ (→The Alarm Service does not start)
09:30, 30 July 2009 (diff | hist) N Syslog messages not received by receiver ‎ (→Syslog messages not received by receiver)
09:29, 30 July 2009 (diff | hist) N SNMP traps do not arrive at the trap receiver ‎ (→SNMP traps do not arrive at the trap receiver)
09:25, 30 July 2009 (diff | hist) N File Manager in partial service ‎ (→File Manager in partial service)
09:23, 30 July 2009 (diff | hist) N SNMP-based network management tools cannot monitor Cisco Unified CCX components ‎ (→SNMP-based network management tools cannot monitor Cisco Unified CCX components)
09:17, 30 July 2009 (diff | hist) N Changes, additions, or deletions to MRCP TTS Providers, MRCP Servers, locales, or genders do not take effect ‎ (→Changes, additions, or deletions to MRCP TTS Providers, MRCP Servers, locales, or genders do not take effect)
09:15, 30 July 2009 (diff | hist) N A .wav file prompt playback is garbled when played by a TTS server ‎ (→A .wav file prompt playback is garbled when played by a TTS server)
09:13, 30 July 2009 (diff | hist) N Non-UTF-8 characters needed for some languages ‎ (→Non-UTF-8 characters needed for some languages)
09:10, 30 July 2009 (diff | hist) N Long TTS prompts consume significant memory on Cisco Unified CCX Server ‎ (→Long TTS prompts consume significant memory on Cisco Unified CCX Server)
09:09, 30 July 2009 (diff | hist) N MRCP TTS subsystem is out of service ‎ (→MRCP TTS subsystem is out of service)
09:08, 30 July 2009 (diff | hist) N TTS prompt is not recognizable ‎ (→TTS prompt is not recognizable)
09:07, 30 July 2009 (diff | hist) N TTS Prompt does not play ‎ (→TTS Prompt does not play)
09:05, 30 July 2009 (diff | hist) N Provider becomes IN SERVICE immediately ‎
09:01, 30 July 2009 (diff | hist) N RTR Outbound reports do not show all possible reclassification ‎ (→RTR Outbound reports do not show all possible reclassification)
09:00, 30 July 2009 (diff | hist) N Outbound System Service is not in service ‎ (→Outbound System Service is not in service)
06:53, 30 July 2009 (diff | hist) N Outbound call volume is low ‎ (→Outbound call volume is low)
06:52, 30 July 2009 (diff | hist) N Outbound calls are not getting dialed ‎ (→Outbound calls are not getting dialed)
06:51, 30 July 2009 (diff | hist) N Outbound buttons show up but are disabled on CAD ‎ (→Outbound buttons show up but are disabled on CAD)
06:50, 30 July 2009 (diff | hist) N Outbound buttons do not show up on CAD ‎ (→Outbound buttons do not show up on CAD)
06:48, 30 July 2009 (diff | hist) N On the Campaigns Configuration web page, the available CSQs list is empty even though there are CSQs configured under the RmCm subsystem ‎ (→On the Campaigns Configuration web page, the available CSQs list is empty even though there are CSQs configured under the RmCm subsystem)
06:47, 30 July 2009 (diff | hist) N Not all contacts get imported ‎ (→Not all contacts get imported)
06:46, 30 July 2009 (diff | hist) N Errors placing Outbound calls ‎ (→Errors placing Outbound calls)
06:44, 30 July 2009 (diff | hist) N Agent is not getting callbacks ‎ (→Agent is not getting callbacks)
06:43, 30 July 2009 (diff | hist) N Agent does skip or skip-close but does not stay reserved ‎ (→Agent does skip or skip-close but does not stay reserved)
06:42, 30 July 2009 (diff | hist) N Calling a route point with an MRCP ASR Dialog Group results in default treatment ‎ (→Calling a route point with an MRCP ASR Dialog Group results in default treatment)
06:40, 30 July 2009 (diff | hist) N Changes, additions, or deletions to MRCP ASR Providers, MRCP Servers, or Groups do not take effect ‎ (→Changes, additions, or deletions to MRCP ASR Providers, MRCP Servers, or Groups do not take effect)
06:38, 30 July 2009 (diff | hist) N MRCP ASR subsystem is out of service ‎ (→MRCP ASR subsystem is out of service)
06:37, 30 July 2009 (diff | hist) N Reduced call completion rate under heavy load while using an MRCP ASR Group ‎ (→Reduced call completion rate under heavy load while using an MRCP ASR Group)
06:35, 30 July 2009 (diff | hist) N Alternate pronunciations and nicknames are not recognized ‎ (→Alternate pronunciations and nicknames are not recognized)
06:34, 30 July 2009 (diff | hist) N Recognition never times out ‎ (→Recognition never times out)
06:33, 30 July 2009 (diff | hist) N Names are not recognized ‎ (→Names are not recognized)
06:31, 30 July 2009 (diff | hist) N Error message appears indicating connection with database is broken ‎ (→Error message appears indicating connection with database is broken)
06:30, 30 July 2009 (diff | hist) N Scheduler icon does not appear in Windows status bar ‎ (→Scheduler icon does not appear in Windows status bar)
06:29, 30 July 2009 (diff | hist) N Columns displaced in Excel spreadsheet when exporting a report ‎ (→Columns displaced in Excel spreadsheet when exporting a report)
06:28, 30 July 2009 (diff | hist) N Scheduler DOS exception error received when running a custom report ‎ (→Scheduler DOS exception error received when running a custom report)
06:27, 30 July 2009 (diff | hist) N Historical Reporting Client stops working; attempt to log in again results in error messages ‎ (→Historical Reporting Client stops working; attempt to log in again results in error messages)
06:26, 30 July 2009 (diff | hist) N Historical Reporting Client window shows nothing in the user drop-down menu ‎ (→Historical Reporting Client window shows nothing in the user drop-down menu)
06:22, 30 July 2009 (diff | hist) N Scheduled Historical Reports do not run and message appears in CiscoSch.log file ‎ (→Scheduled Historical Reports do not run and message appears in CiscoSch.log file)
06:18, 30 July 2009 (diff | hist) N Priority Summary Activity Report chart prints only partly in color ‎ (→Priority Summary Activity Report chart prints only partly in color)
06:17, 30 July 2009 (diff | hist) N Discrepancy in number of ACD calls shown on custom reports ‎ (→Discrepancy in number of ACD calls shown on custom reports)
06:16, 30 July 2009 (diff | hist) N Only three report templates are available for Cisco Unified CCX Standard ‎ (→Only three report templates are available for Cisco Unified CCX Standard)
06:07, 30 July 2009 (diff | hist) N Attempt to log in to the Cisco Unified CCX Server from the Historical Reporting client fails and an error message is returned ‎ (→Attempt to log in to the Cisco Unified CCX Server from the Historical Reporting client fails and an error message is returned)
06:05, 30 July 2009 (diff | hist) N Cannot point to local applications from the Database Server Configuration page ‎ (→Cannot point to local applications from the Database Server Configuration page)
06:04, 30 July 2009 (diff | hist) N Export file name does not appear in Export dialog box ‎ (→Export file name does not appear in Export dialog box)
06:02, 30 July 2009 (diff | hist) N A Database Connection Error 5051 error appears ‎ (→A Database Connection Error 5051 error appears)
06:00, 30 July 2009 (diff | hist) N The Historical Reports client computer cannot connect to the Cisco Unified CCX server ‎
05:56, 30 July 2009 (diff | hist) N Some information appears in English on a German system ‎ (→Some information appears in English on a German system)
05:55, 30 July 2009 (diff | hist) N The SQL Command Failed dialog box appears when you try to generate a historical report ‎ (→The SQL Command Failed dialog box appears when you try to generate a historical report)
17:48, 29 July 2009 (diff | hist) N Scheduled Historical Reports do not run ‎ (→Scheduled Historical Reports do not run)
17:46, 29 July 2009 (diff | hist) N Truncated report description in Historical Reports client ‎ (→Truncated report description in Historical Reports client)
17:45, 29 July 2009 (diff | hist) N Error when choosing an option from the Historical Reporting web page ‎ (→Error when choosing an option from the Historical Reporting web page)
17:43, 29 July 2009 (diff | hist) N Dialog box does not appear as expected when report is exported ‎ (→Dialog box does not appear as expected when report is exported)
17:41, 29 July 2009 (diff | hist) N Search dialog box and Preview tab appear in English on Windows system with locale set to German ‎ (→Search dialog box and Preview tab appear in English on Windows system with locale set to German)
17:34, 29 July 2009 (diff | hist) N Reports do not execute at scheduled times ‎ (→Reports do not execute at scheduled times)
17:30, 29 July 2009 (diff | hist) N Scheduler icon does not appear on Terminal Services client ‎ (→Scheduler icon does not appear on Terminal Services client)
17:29, 29 July 2009 (diff | hist) N RTF Report containing charts has tabular report headings ‎ (→RTF Report containing charts has tabular report headings)
17:28, 29 July 2009 (diff | hist) N Agent names overwritten on charts ‎ (→Agent names overwritten on charts)
17:26, 29 July 2009 (diff | hist) N Records truncated in report in MS Excel format ‎ (→Records truncated in report in MS Excel format)
14:14, 29 July 2009 (diff | hist) N Columns of data missing in report in MS Excel format ‎ (→Columns of data missing in report in MS Excel format)
14:13, 29 July 2009 (diff | hist) N Charts do not appear properly in MS Excel format ‎ (→Charts do not appear properly in MS Excel format)
14:12, 29 July 2009 (diff | hist) N Client and Server security policies do not match ‎ (→Client and Server security policies do not match)
14:10, 29 July 2009 (diff | hist) N User login missing in Windows XP after installing HR client ‎ (→User login missing in Windows XP after installing HR client)
14:09, 29 July 2009 (diff | hist) N Exported PDF report does not print in landscape orientation ‎ (→Exported PDF report does not print in landscape orientation)
18:32, 28 July 2009 (diff | hist) N Contact entry is stuck in real-time reporting ‎ (→Contact entry is stuck in real-time reporting)
18:07, 28 July 2009 (diff | hist) N After installing JRE, the user receives a message from real-time reporting saying to install JRE ‎ (→After installing JRE, the user receives a message from real-time reporting saying to install JRE)
18:05, 28 July 2009 (diff | hist) N Attempting to run a real-time report causes an error ‎ (→Attempting to run a real-time report causes an error)
18:03, 28 July 2009 (diff | hist) N Cisco Unified CCX Server and Active Directory integration results in some services being unregistered ‎ (→Cisco Unified CCX Server and Active Directory integration results in some services being unregistered)
18:01, 28 July 2009 (diff | hist) N Application subsystem in partial service and application running for an unexpectedly long time ‎ (→Application subsystem in partial service and application running for an unexpectedly long time)
17:58, 28 July 2009 (diff | hist) N Cisco Unified CCX Engine does not start ‎ (→Cisco Unified CCX Engine does not start)
17:54, 28 July 2009 (diff | hist) N Prompt Exception in Cisco Unified CCX Engine log file ‎ (→Prompt Exception in Cisco Unified CCX Engine log file)
17:47, 28 July 2009 (diff | hist) N Prompts with incorrect codec being played out ‎ (→Prompts with incorrect codec being played out)
17:46, 28 July 2009 (diff | hist) N Calling party and Cisco Unified CCX do not have common codec ‎ (→Calling party and Cisco Unified CCX do not have common codec)
17:44, 28 July 2009 (diff | hist) N The Simple Recognition step takes the unsuccessful branch ‎ (→The Simple Recognition step takes the unsuccessful branch)
17:41, 28 July 2009 (diff | hist) N Unable to connect to JTAPI provider ‎ (→Unable to connect to JTAPI provider)
17:37, 28 July 2009 (diff | hist) N JTAPI subsystem is in partial service ‎ (→JTAPI subsystem is in partial service)
17:32, 28 July 2009 (diff | hist) N Database Subsystem goes into partial service ‎ (→Database Subsystem goes into partial service)
17:27, 28 July 2009 (diff | hist) N Cisco Unified CCX Server runs at 100% capacity or is slow ‎ (→Cisco Unified CCX Server runs at 100% capacity or is slow)
17:24, 28 July 2009 (diff | hist) N The Cisco Unified CCX server runs out of disk space ‎
12:42, 28 July 2009 (diff | hist) N Redirected call is disconnected ‎ (→Redirected call is disconnected)
12:35, 28 July 2009 (diff | hist) N H.323 client DTMF digits not detected ‎ (→H.323 client DTMF digits not detected)
12:34, 28 July 2009 (diff | hist) N Call drops during transfer over gateway ‎ (→Call drops during transfer over gateway)
12:29, 28 July 2009 (diff | hist) N Changes to applications do not register ‎ (→Changes to applications do not register)
12:23, 28 July 2009 (diff | hist) N An error message plays when calling a CTI route point ‎ (→An error message plays when calling a CTI route point)
12:20, 28 July 2009 (diff | hist) N Changing the time in Cisco Unified CCX machines results in agents getting logged off ‎ (→Changing the time in Cisco Unified CCX machines results in agents getting logged off)
11:04, 28 July 2009 (diff | hist) N Cisco Unified CCX Engine is running but calls are not answered ‎ (→Cisco Unified CCX Engine is running but calls are not answered)
10:45, 28 July 2009 (diff | hist) N Application subsystem is in partial service ‎ (→Application subsystem is in partial service)
10:43, 28 July 2009 (diff | hist) N Attempting to start the Cisco Unified CCX Node Manager service causes an error 1069 ‎ (→Attempting to start the Cisco Unified CCX Node Manager service causes an error 1069)
10:41, 28 July 2009 (diff | hist) N Attempting to start the Cisco Unified CCX Node Manager service causes an error 1067 ‎ (→Attempting to start the Cisco Unified CCX Node Manager service causes an error 1067)
10:40, 28 July 2009 (diff | hist) N Cisco Unified CCX Engine does not start and an RMI port in use error appears ‎ (→Cisco Unified CCX Engine does not start and an RMI port in use error appears)
10:36, 28 July 2009 (diff | hist) N Voice Browser step throws an exception ‎ (→Voice Browser step throws an exception)
10:35, 28 July 2009 (diff | hist) N Agent cannot go Ready after logging in ‎ (→Agent cannot go Ready after logging in)
10:33, 28 July 2009 (diff | hist) N Agent has invalid state transition from Reserved to Available to Talking ‎ (→Agent has invalid state transition from Reserved to Available to Talking)
08:13, 28 July 2009 (diff | hist) N Agent automatically put into Ready state ‎ (→Agent automatically put into Ready state)
08:11, 28 July 2009 (diff | hist) N Error occurs with Reactive Debugging Tool ‎ (→Error occurs with Reactive Debugging Tool)
08:09, 28 July 2009 (diff | hist) N Accept step error during active debug ‎ (→Accept step error during active debug)
08:07, 28 July 2009 (diff | hist) N Change a string variable to an integer ‎ (→Change a string variable to an integer)
20:01, 24 July 2009 (diff | hist) N E-mail notification of database purging activities is not sent ‎ (→E-mail notification of database purging activities is not sent)
19:58, 24 July 2009 (diff | hist) N Historical Database db cra is full ‎ (→Historical Database db_cra is full)
18:25, 24 July 2009 (diff | hist) N Cisco Unified CCX Databases are not purged as expected ‎ (→Cisco Unified CCX Databases are not purged as expected)
18:23, 24 July 2009 (diff | hist) N Cannot activate DB components on HA node ‎ (→Cannot activate DB components on HA node)
18:21, 24 July 2009 (diff | hist) N HR client login error ‎ (→HR client login error)
18:20, 24 July 2009 (diff | hist) N Cannot configure Application or System parameters from their pages in Cisco Unified CCX Administration ‎ (→Cannot configure Application or System parameters from their pages in Cisco Unified CCX Administration)
18:19, 24 July 2009 (diff | hist) N The Cisco Unified CCX Admin Utility will not run since the Node Manager hung ‎ (→The Cisco Unified CCX Admin Utility will not run since the Node Manager hung)
18:18, 24 July 2009 (diff | hist) N The Cisco Unified CCX Admin Utility will not run on a non bootstrap node ‎ (→The Cisco Unified CCX Admin Utility will not run on a non bootstrap node)
18:16, 24 July 2009 (diff | hist) N The Cisco Unified CCX Admin Utility fails due to data corruption ‎ (→The Cisco Unified CCX Admin Utility fails due to data corruption)
18:14, 24 July 2009 (diff | hist) N Cisco Unified CCX Admin Utility exits or does not come up after login ‎ (→Cisco Unified CCX Admin Utility exits or does not come up after login)
18:08, 24 July 2009 (diff | hist) N The cluster is not in synchronization ‎ (→The cluster is not in synchronization)
15:21, 23 July 2009 (diff | hist) N Callers hear a fast busy while calling the JTAPI triggers ‎ (→Callers hear a fast busy while calling the JTAPI triggers)
15:03, 23 July 2009 (diff | hist) N Error in Cisco Unified CCX Administration when trying to upload a large prompt.wav file ‎ (→Error in Cisco Unified CCX Administration when trying to upload a large prompt.wav file)
15:02, 23 July 2009 (diff | hist) N High call rejection rate under heavy load ‎ (→High call rejection rate under heavy load)
15:00, 23 July 2009 (diff | hist) N A Component Manager goes into partial service when uploading a zip file ‎ (→A Component Manager goes into partial service when uploading a zip file)
14:59, 23 July 2009 (diff | hist) N Invalid files message displays while uploading a zip file of prompts ‎ (→Invalid files message displays while uploading a zip file of prompts)
14:57, 23 July 2009 (diff | hist) N Zip file does not auto unzip on Document Management page ‎ (→Zip file does not auto unzip on Document Management page)
14:56, 23 July 2009 (diff | hist) N Management pages display error message when selected ‎ (→Management pages display error message when selected)
14:54, 23 July 2009 (diff | hist) N Database table fields used by wallboard store data in milliseconds ‎ (→Database table fields used by wallboard store data in milliseconds)
14:52, 23 July 2009 (diff | hist) N Cisco Unified CCX Supervisor web page cannot be viewed from Cisco Unified CCX Server ‎ (→Cisco Unified CCX Supervisor web page cannot be viewed from Cisco Unified CCX Server)
14:51, 23 July 2009 (diff | hist) N Cisco Unified CM users display in random order ‎ (→Cisco Unified CM users display in random order)
14:50, 23 July 2009 (diff | hist) N Refreshing subflow script does not update parent scripts ‎ (→Refreshing subflow script does not update parent scripts)
14:49, 23 July 2009 (diff | hist) N User cannot log in to the Cisco Unified CCX web page ‎ (→User cannot log in to the Cisco Unified CCX web page)
14:30, 23 July 2009 (diff | hist) N Uploading a license file can result in a warning message ‎ (→Uploading a license file can result in a warning message)
14:28, 23 July 2009 (diff | hist) N The Cisco Unified CCX Administration Authentication web page is not available ‎ (→The Cisco Unified CCX Administration Authentication web page is not available)
11:18, 23 July 2009 (diff | hist) N Agent in Reserved state but the consult transfer fails repeatedly ‎ (→Agent in Reserved state but the consult transfer fails repeatedly)
11:18, 23 July 2009 (diff | hist) N Agent alternates between Reserved and Ready state ‎ (→Agent alternates between Reserved and Ready state)
11:16, 23 July 2009 (diff | hist) N Updating a NIC driver disables silent monitoring and recording ‎ (→Updating a NIC driver disables silent monitoring and recording)
11:08, 23 July 2009 (diff | hist) N Caller gets dropped when an attempt is made to recall a Cisco Unified CCX agent extension after the agent previously parked the call ‎ (→Caller gets dropped when an attempt is made to recall a Cisco Unified CCX agent extension after the agent previously parked the call)
11:05, 23 July 2009 (diff | hist) N Agents do not show in a CSQ ‎ (→Agents do not show in a CSQ)
11:04, 23 July 2009 (diff | hist) N Calls are not routed to agents ‎ (→Calls are not routed to agents)
11:03, 23 July 2009 (diff | hist) N Calls to Cisco Unified CCX route points are disconnected ‎ (→Calls to Cisco Unified CCX route points are disconnected)
11:02, 23 July 2009 (diff | hist) N Sometimes the supervisor can monitor and record an agent and sometimes he cannot ‎ (→Sometimes the supervisor can monitor and record an agent and sometimes he cannot)
11:01, 23 July 2009 (diff | hist) N Unable to record an agent ‎ (→Unable to record an agent)
11:00, 23 July 2009 (diff | hist) N Some resource selection criteria are missing ‎ (→Some resource selection criteria are missing)
10:59, 23 July 2009 (diff | hist) N Unable to make any Cisco Unified CCX configuration changes ‎ (→Unable to make any Cisco Unified CCX configuration changes)
10:50, 23 July 2009 (diff | hist) N A media step causes a Could not create PlayPromptDialog Object exception ‎ (→A media step causes a Could not create PlayPromptDialog Object exception)
10:48, 23 July 2009 (diff | hist) N Agent does not go to Work state after handling a call ‎ (→Agent does not go to Work state after handling a call)
10:47, 23 July 2009 (diff | hist) N You cannot select the order of agents ‎ (→You cannot select the order of agents)
10:46, 23 July 2009 (diff | hist) N Agents do not appear in the Resources area in the Cisco Unified CCX Configuration web page ‎ (→Agents do not appear in the Resources area in the Cisco Unified CCX Configuration web page)
10:45, 23 July 2009 (diff | hist) N Agent or CSQ does not appear in CDA ‎ (→Agent or CSQ does not appear in CDA)
10:44, 23 July 2009 (diff | hist) N Agents, Supervisors, or Teams are out of synch ‎ (→Agents, Supervisors, or Teams are out of synch)
10:43, 23 July 2009 (diff | hist) N RmCm remains in Initializing state ‎ (→RmCm remains in Initializing state)
10:42, 23 July 2009 (diff | hist) N RmCm subsystem remains INITIALIZING ‎ (→RmCm subsystem remains INITIALIZING)
09:23, 23 July 2009 (diff | hist) N RmCm subsystem is out of service ‎ (→RmCm subsystem is out of service)
08:14, 23 July 2009 (diff | hist) N Cisco Unified CME triggers with 2811/CME router are not working ‎ (→Cisco Unified CME triggers with 2811/CME router are not working)
08:11, 23 July 2009 (diff | hist) N When agent drops from conference, all parties on conference are dropped ‎ (→When agent drops from conference, all parties on conference are dropped)
08:09, 23 July 2009 (diff | hist) N Agent cannot log in on restricted line ‎ (→Agent cannot log in on restricted line)
08:07, 23 July 2009 (diff | hist) N Agent cannot log in on shared line ‎ (→Agent cannot log in on shared line)
08:03, 23 July 2009 (diff | hist) N Automated Attendant prompt is not played ‎ (→Automated Attendant prompt is not played)
08:00, 23 July 2009 (diff | hist) N Dial by name does not find the specified server ‎ (→Dial by name does not find the specified server)
14:59, 22 July 2009 (diff | hist) N A functional routing point stopped working or the Cisco Unified CME Telephony subsystem is in partial service ‎ (→A functional routing point stopped working or the Cisco Unified CME Telephony subsystem is in partial service)
14:57, 22 July 2009 (diff | hist) N Failure when Updating Outbound Subsystem Configuration ‎ (→Failure when Updating Outbound Subsystem Configuration)
14:55, 22 July 2009 (diff | hist) N Restore error in HA deployment when backup and restore is performed on different nodes ‎ (→Restore error in HA deployment when backup and restore is performed on different nodes)
14:53, 22 July 2009 (diff | hist) N Restore error in HA deployment when tape drive moved ‎ (→Restore error in HA deployment when tape drive moved)
14:52, 22 July 2009 (diff | hist) N During the backup process, the backup window is accidentally closed ‎ (→During the backup process, the backup window is accidentally closed)
14:50, 22 July 2009 (diff | hist) N Some RmCm configuration is missing after upgrade ‎ (→Some RmCm configuration is missing after upgrade)
14:26, 22 July 2009 (diff | hist) N Restore failed on a two-node system that was re-imaged ‎ (→Restore failed on a two-node system that was re-imaged)
14:07, 22 July 2009 (diff | hist) N Restore failed on a two-node system that had run before the Restore ‎ (→Restore failed on a two-node system that had run before the Restore)
13:53, 22 July 2009 (diff | hist) N Restore failed for a one-node system ‎ (→Restore failed for a one-node system)
10:47, 22 July 2009 (diff | hist) N Restore fails due to a file not being found ‎ (→Restore fails due to a file not being found)
10:43, 22 July 2009 (diff | hist) N Page Not Found message is displayed during Restore or Upgrade ‎ (→Page Not Found message is displayed during Restore or Upgrade)
10:32, 22 July 2009 (diff | hist) Nm CRS 4.5 profile name is missing ‎ (→CRS 4.5 profile name is missing)
10:28, 22 July 2009 (diff | hist) Nm Backup failed for a One or Two-Node system ‎ (→Backup failed for a One or Two-Node system)
09:55, 22 July 2009 (diff | hist) Nm During Backup, Restore, or Upgrade, an exception is seen in user interface ‎ (→During Backup, Restore, or Upgrade, an exception is seen in user interface)
09:18, 22 July 2009 (diff | hist) Nm Backup, Restore, and Upgrade cannot be started from a client desktop ‎ (→Backup, Restore, and Upgrade cannot be started from a client desktop)

User contributions

From DocWiki

Views

Personal tools

Navigation

Search

Toolbox