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Internetworking Terms: silicon switchingInternetworking Terms: virtual IP
Internetworking Terms and Acronyms (ITA) -- Creating a PDFInternetworking Terms and Acronyms (ITA) GuideInternetworking Troubleshooting
Introduction to LAN ProtocolsIntroduction to WAN Technologies
Invalid License MAC address error at time of License UploadInvalid ScriptInvalid backup TAR file used
Invalid backup TAR file used during restore on Unified CCX 8.0(1)Invalid files message displays while uploading a zip file of promptsIpfpm
IpicsIpv6 manual tunnel Configuration ExampleIron Port Email Security Appliances and ACE Module Configuration Example
Issue Description: Creation of a Secondary portchannel "PortChannel 1 and 1A" with LACP channel protocolIssues in JTAPI Port RecoveryIssues related to Agents Using Shared Lines
Issues with installing on windows vista and windows 7Issues with loading custom codeJTAPI Client and data resynchronization
JTAPI Exception during redirect, accept, answer, transfer requestJTAPI OOS on one of the nodes in HA over WAN deploymentJTAPI Out of Service on a node even though a port group is created in a HA over WAN deployment
JTAPI Trace Level settings not getting savedJTAPI provider goes out of serviceJTAPI subsystem is in partial service
Jabber FAQJabber System Requirements for REM AgentsJabber guest
Jabber login troubleshootingJavaScript greater than, less than and ampersand symbols in vxml var expr declarationJava HProf Files
Java security manager delays socket creation resulting in AXL TIMEOUTJuno Plus Install and Setup of Cloud Services Router(CSR) for OpenStack VPNKnown Issue: Certificate - "Receive As" Permission Issue
Known Issue: Certificate - Certificate - CA Not TrustedKnown Issue: Certificate - Hostname Does Not MatchKnown Issue: Certificate - No CA Bit in Certificate
Known Issue: Cisco Unified Communications Manager Updates do not Immediately Sync to Cisco Unified PresenceKnown Issue: Cisco Unified Personal Communicator Does Not Return Search ResultsKnown Issue: Cisco Unified Personal Communicator Fails to Add Contacts
Known Issue: Cisco Unified Personal Communicator Fails to Connect to LDAPKnown Issue: Cisco Unified Presence Server Time and Microsoft Exchange Server Time DiffersKnown Issue: Data Synchronization Works but Sync Agent Will Not Start
Known Issue: Exchange Hosted Solution IssueKnown Issue: Exchange Interoperability IssueKnown Issue: How to pull a core file off a CUPS box
Known Issue: IP Address Configured for Presence Gateway While the Exchange Certificate CN is FQDNKnown Issue: Initial Synchronization FailsKnown Issue: Login Failure to Cisco Unified Personal Communicator
Known Issue: Problems moving CUPS license file from Demo to PermanentKnown Issue: SIP Domain IssueKnown Issue: Some Data Fails to Synch from Cisco Unified Communications Manager to Cisco Unified Presence
Known Issue: Trusted Peer Validation ErrorKnown Issue: Unsupported PlatformKnown Issue: What a CUPS license contains
Known Issue CUPC 8.5 not seeing WebCamKnown Issue Template 1: Deployment
Known Issue Template 1: Exchange Calendaring IntegrationKnown Issue Template 1: FederationKnown Issue Template 1: IM Compliance
Known Issue Template 1: Install and UpgradeKnown Issue Template 1: LicensingKnown Issue Template 1: Remote Call Control Integration
Known Issue Template 1: Third-Party Client IntegrationsKnown Issue Template 2: Cisco Unified Personal Communicator Integration
Known Issue Template 2: DeploymentKnown Issue Template 2: Exchange Calendaring IntegrationKnown Issue Template 2: Federation
Known Issue Template 2: IM ComplianceKnown Issue Template 2: Install and UpgradeKnown Issue Template 2: Licensing
Known Issue Template 2: Remote Call Control IntegrationKnown Issue Template 2: Third-Party Client IntegrationsKnown Issue Template 3: Cisco Unified Personal Communicator Integration
Known Issue Template 3: DeploymentKnown Issue Template 3: Exchange Calendaring IntegrationKnown Issue Template 3: Federation
Known Issue Template 3: IM ComplianceKnown Issue Template 3: Install and UpgradeKnown Issue Template 3: Licensing
Known Issue Template 3: Remote Call Control IntegrationKnown Issue Template 3: Third-Party Client IntegrationsKnown Issues
Known Issues: A single PC/MAC in the environment has issues with CUPCKnown Issues: Cisco Unified Personal Communicator IntegrationKnown Issues: Deployment
Known Issues: Exchange CalendaringKnown Issues: FederationKnown Issues: IM Compliance
Known Issues: Installation & UpgradeKnown Issues: LicensingKnown Issues: Remote Call Control
Known Issues: Third-Party Client IntegrationsKnown issuesL2 Upgrade Errors Out Saying Upgrade Is Not Allowed
LAN Switching Voice and Data Vlan Configuration ExampleLAN Switching and VLANs
LPTS Excessive Flow Trap - ASR9KLadder 1Ladder 2
Ladder 3Ladder 4Ladder 5
Ladder 6Ladder 7Ladder A
Ladder BLadder CLadder D
Ladder ELadder FLadder G
Language specified is not accepted or playedLayout Presentation: Agent does not see the expected layoutLayout Presentation: Desktop layout does not reflect User's new role
Layout Presentation: The administrator does not see admin tabs after signing in to the Administration ConsoleLayout Presentation: The agent does not see the Home and ManageCall tabs after signing in to the desktopLegacy Supervisor
Legend for Cisco Collaboration Virtualization SupportLicense Activation for Cisco UC on UCSLicense MAC Generation
License for BE6000 configuration exampleLicensing: Error Code in Event Viewer: -1Licensing: Error Code in Event Viewer: -2
Licensing: Error Code in Event Viewer: -4Licensing: Exceeded the Number of Licensed UsersLicensing Model for Virtualized UC Applications
Link titleLinux-Based ApplicationList of Documents
Live Data: Live Data Does Not Work and Streaming Data Source Uses Hostname
Live Data gadget of the Cisco Finesse Agent or Supervisor Desktop does not open displaying errorLive Data gadgets are not refreshed periodically in Cisco Finesse Agent or Supervisor DesktopsLive Data gadgets are not shown in Cisco Finesse Agent or Supervisor Desktops
Live Data reports are not refreshed periodicallyLive Data reports display a blank pageLive Data reports do not display data
Live Data reports do not display the Short Term Reporting Duration value as expectedLive Data reports do not display the data; only columns are visibleLive Data reports not showing any data. Only report headers are visible.
Live Data reports prompt an internal server error when they are accessedLive data reports not getting displayed in CUICLock exception while trying to purge data
Log Collection for SNMP Voice SubAgent issuesLog Level usage in Outbound SubsystemLog Levels for issues related to Routing and Queuing
Log Levels required to troubleshoot outbound issuesLog and Trace Configuration Fails for Cisco Unified Intelligence CenterLog and trace settings
Logged-In User Does Not Have Any Roles in Cisco Unified Intelligence CenterLogger ChecklistLogger processes crashes after upgrade to SQL Server 2008 R2
Logging: Enable debug level loggingLogging Archive - ASR9KLogging In: Cannot Access CUIS Using IP Address
Logging In: User Cannot log InLogging into Finesse Desktop when Identity Service is Down on First NodeLogin/Connection issues of Historical Reports Client over a non-Cisco VPN
Login: "Invalid Username and/or Password" errorLogin: Application hangs when a login is attemptedLogin: I get a "Server Unreachable" error at login. How do I log in?
Login Failure when User Attempts to Log in Cisco IdS AdministrationLogs: Browser information from logsLogs for a successful Create POD Step
Logs for a successful agent-based progressive or predictive outbound callLogs for a successful agent-based progressive outbound callLogs for successful Create POD Step
Logs to Collect if Refresh Upgrade FailsLogs to be checked for issues in agent-based progressive or predictive outbound callLogs to be checked for issues in agent-based progressive outbound call
Logs to be enabled for IVR issuesLogs to check for issues related to an agent-based progressive or predictive outbound callLogs to track SIP messages for a call
LoloLong Delay Before Whisper Announcement PlaysLong TTS prompts consume significant memory on Cisco Unified CCX Server
LookupCustomer could not find the customer though the customer was createdLoss of Style/format in UCCX administration when using IE8MAP:OpenWRT on kvm with MAP-T example
MITG Automation FrameworkMPLS/Tag SwitchingMPLS MTU Settings
MPLS Point-to-Multipoint Traffic Engineering Configuration ExampleMPLS Traffic Engineering: Specifying the TE Tunnel NameMRCP ASR Providers, MRCP Servers, or Groups Changes like additions, or deletions to do not take effect
MRCP ASR Subsystem Status is out of serviceMRCP ASR subsystem is out of serviceMRCP TTS Providers, MRCP Servers, locales, or genders changes like additions, or deletions to do not take effect
MRCP TTS subsystem is out of serviceMRCP TTS subsystem shows out of service statusMR PIM Active But Showing Socket Errors
MSE FAQMSE Wish listMachine Address Must Be Resolvable to an FQDN
Macro with delays causes the PC to lock upMacros do not play back correctlyMacros do not play back correctly on dropped events
Main PageMaintenance Release Support MatrixMaking Calls: The dial pad displays but there is no Make Call button visible
Management pages display error message when selectedManaging Performance
Manual Refresh: After explicitly logging in, you cannot manually refresh the configuration on teams pageMechanism to login to CCX using local Application user Credential when SSO is enabled
Media Sense Integration with Unified CCX for Selective Unified CM-Based RecordingMedia Sense Integration with Unified CCX for Selective Unified CM Based Recording
Media Setup FailureMedia subsystem is stuck in initializing stateMediasense Video on Hold for Release 10.0
MeetingPlace Conference ManagerMeetingPlace Conference Manager -- Print MeetingPlace Conference Manager 8.0Menu Choice DTMF does not work
Metadata 1Metadata 2Metadata 3
Metadata 4Metadata 5Metadata 6
Metadata 7Metadata AMetadata B
Metadata CMetadata DMetadata E
Metadata FMetadata GMetadata I
Metadata IIMetadata IIIMetadata IV
Metadata IXMetadata RP-1Metadata RP-2
Metadata VMetadata VIMetadata VII
Metadata VIIIMetadata XMetadata X1
Metadata X2Metadata X3Metadata XI
Metadata XIIMetadata for sessions in case of Agent to Agent Transfer in Communications Manager 10.x and laterMetadata for sessions in case of Agent to Agent Transfer in Communications Manager 9.x and earlier
Metadata for sessions in case of Unified Communications Manager 10.x and laterMetadata for sessions in case of Unified Communications Manager 9.x and earlierMetadata i
Metadata iiMetadata iiiMetadata iv
Metadata vMetadata viMigrating Contact Center Express from Physical to Virtual Servers
Migrating from Cisco FWSM to Cisco ASA SoftwareMigrating from Traditional to Flexible NetFlowMigration: Collections do not appear in the filter page
Migration: Gauge value update failedMigration: Report Filter page does not list any valuesMigration: Value list does not get Migrated
Migration: Value list values are blankMigration to Rogger Deployment: Cannot Change Hard Disk Size of Virtual MachineMigration to Rogger Deployment: Diagnostic Framework Error
Minidump ChecklistMiscellaneous - Behavior: CTI OS Desktop does not prompt for Logout or NotReady reason codesMiscellaneous - Behavior: Disable wrapup data dialog and continue to have agents go into wrapup state after a call
Miscellaneous - Behavior: Error message issued after a CTI Toolkit InstallMiscellaneous - Behavior: Incorrect parameters, missing arguments, or buttons not enabledMiscellaneous - Behavior: No prompt for wrapup data when agents go into wrapup state and the call is in a cleared state
Miscellaneous - Enabled Button: When clicking an enabled button an error message displaysMiscellaneous - Enabled Button: When clicking any enabled button nothing happensMismatch in Data in Cisco Unified Intelligence Center Tables over the Cluster
Missing AddrInService eventsMissing Chat Smiley FacesMissing Login/Logout states OR exceedingly long logged in time
Mixed-Media BridgingMobile Agent: After failover, sign-in using Nailed Connection mode results in errorMobile Agent: Agent in Call by Call mode is logged out after RONA
Mobile Agent: Agent information is incorrect or calls are not routed to agent phoneMobile Agent: Agent not shown as a mobile agentMobile Agent: Error when attempting to make a call while signed in to Call by Call mode
Mobile Agent Conference Bridge: Agent Greeting Fails to Play Due to Generic Call FailureMobile Agent Conference Bridge: Agent Greeting Fails to Play Due to Internal Software ErrorMobile Agent Conference Bridge: Agent Greeting Fails to Play Due to Network Congestion
Mobile Agent Conference Bridge: Agent Greeting Fails to Play Due to Network Not ObtainableMobile Agent Conference Bridge: Agent Greeting Fails to Play Due to Resources Not AvailableMobile Agent Conference Bridge: Agent Greeting Fails to Play due to Destination Not Obtainable
Mobile Agent Conference Bridge: Agent Greeting Fails to play due to conference request failureMobile Agent Conference Bridge: Agent Greeting Fails to play due to consult request failureMobile Agent Conference Bridge: Agent Greeting Fails to play when using a conference bridge
MokaderPageMonitoring CPU and Memory via SNMP - ASR9KMonitoring and Maintaining CUCM Appliance Hardware
More than the maximum number of configured emails appear on the agent's email reply gadgetMulti-session Chat: Agent cannot connect to chat roomMulti-session Chat: Attempt to update social contact fails
Multi-session Chat: Cannot load predefined responsesMulti-session Chat: Chat disconnectedMulti-session Chat: Failed to connect to the SocialMiner XMPP server
Multi-session Chat: Issues rendering the multi-session gadgetMulti-session Chat: Multi-session chat gadget is blankMulti-session Chat: No reply template configured for multi-session chat
Multi-session Chat: User interface is not localizedMulti-session Chat and Email: Agent cannot see Customer Information in created POD for Chat/Email contactMulti-session Chat and Email: Issues rendering the multi-session gadget
Multi-session Chat and Email: POD not created for Incoming Chat/Email contact in Agent DesktopMulti-session Chat and Email: User interface is not localizedMulti-session Email: After successful modification of Context Service configuration from Unified CCX, SocialMiner fails to re-initialize Context Service client
Multi-session Email: Agent cannot retrieve or reply to customer emailMulti-session Email: Agents not receiving EmailsMulti-session Email: Customer email not found
Multi-session Email: Delay in sending Emails using Office365Multi-session Email: Email reply or reply notification failsMulti-session Email: Email unavailable due to server connectivity issue
Multicast Dataplane Verification - ASR9KMultiline Support: Snapshot Device Request causes error
Multiple Peripherals: CTI OS server does not allow login to a specific peripheralMultiple Peripherals: CTI Toolkit cannot connect to Secure CTI OS serverMultiple Peripherals: CTI Toolkit monitor mode application cannot connect to Secure CTI OS server
Multiple Peripherals: Secure CTI OS server cannot connect to a peer CTI OS serverMultiple failovers with high CPU usageMultiple transfer failures

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