| Problem Summary
| Software installation/upgrade page under OS Admin, stuck in running state after COP installation
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| Error Message
| Status is stuck in running state even after completion of COP installation.
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| Possible Cause
| As part of COP install script tomcat is stopped and started , this causes the status stuck in starting state.
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| Recommended Action
| No harm as long as a second COP needs to be installed. Reboot the box if there is need to install second COP.COP has to be installed from CLI henceforth to avoid this issue.
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| Release
| UCCX 8.0(1)
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| Associated CDETS #
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