SocialMiner User Interface - Twitter Feed Disabled
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Latest revision as of 20:53, 8 September 2011
SocialMiner User Interface - Twitter Feed Disabled
| Problem Summary | Twitter RSS Feeds set up in Releases 8.5(1) and 8.5(2) stop working. |
|---|---|
| Error Message | The icon in the Feeds gadget is red, indicating an error that the network cannot connect to the feed. |
| Possible Cause | Twitter has removed the RSS link on Twitter Search. Twitter still supports ATOM feeds. If you set up the feed before the RSS link was removed, you need to change the query. |
| Recommended Action | Select and edit the feed and change the query by adding .atom before the query.
An example of an incorrect (failing) URL is http://search.twitter.com/search?q=apple Changing the URL to http://search.twitter.com/search.atom?q=apple will enable the feed. |
| Release | Releases 8.5(3) and 8.5(2) |
| Associated CDETS # | None |
