| Problem Summary
| The same social contact is displayed multiple times in the campaign results on the Home tab.
|
| Error Message
| None
|
| Possible Cause
| Twitter may allow duplicate direct messages, retweets, and replies to be sent even though an error is reported to the user.
|
| Recommended Action
| Disposition the contacts to the same state as the original contact. For example, if the original contact was transitioned to handled, transition the duplicate contacts to handled.
|
| Release
| Release 8.5(x)
|
| Associated CDETS #
| None
|
