Cchetty: 1 revision

2011-06-28T23:27:46Z

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Revision as of 23:27, 28 June 2011

Rfarber at 15:59, 27 June 2011

2011-06-27T15:59:05Z

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== SocialMiner User Interface - Duplicate Twitter Social Contacts Display in Campaign ==

{| border="1"
|-
! '''Problem Summary'''
| The same social contact is displayed multiple times in the campaign results on the Home tab.
|-
! '''Error Message'''
| None
|-
! '''Possible Cause'''
| Twitter may allow duplicate direct messages, retweets, and replies to be sent even though an error is reported to the user.
|-
! '''Recommended Action'''
| Disposition the contacts to the same state as the original contact. For example, if the original contact was transitioned to handled, transition the duplicate contacts to handled.
|-
! '''Release'''
| Release 8.5(x)
|-
! '''Associated CDETS #'''
| None
|-
|}

[[Category:Cisco SocialMiner, Release 8.5]]

SocialMiner User Interface - Duplicate Twitter Social Contacts Display in Campaign - Revision history

Cchetty: 1 revision

Rfarber at 15:59, 27 June 2011