SocialMiner User Interface - Duplicate Twitter Social Contacts Display in Campaign
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Revision as of 23:27, 28 June 2011
SocialMiner User Interface - Duplicate Twitter Social Contacts Display in Campaign
| Problem Summary | The same social contact is displayed multiple times in the campaign results on the Home tab. |
|---|---|
| Error Message | None |
| Possible Cause | Twitter may allow duplicate direct messages, retweets, and replies to be sent even though an error is reported to the user. |
| Recommended Action | Disposition the contacts to the same state as the original contact. For example, if the original contact was transitioned to handled, transition the duplicate contacts to handled. |
| Release | Release 8.5(x) |
| Associated CDETS # | None |
