SocialMiner User Interface - Common Errors for Social Contacts from Twitter

(Difference between revisions)

Latest revision as of 16:22, 27 June 2011

Problem Summary	Your reply to a tweet produces an error.
Error Message	403 (Forbidden)
Possible Cause	Retweets 403 (Forbidden) is returned if a users attempts to retweet their own tweet. 403 (Forbidden) is returned if a user retweets the same tweet multiple times. Direct Message 403 (Forbidden) is returned if a direct message with the same text is sent to the same user multiple times in a row. 403 (Forbidden) is returned if a direct message is sent to a user who is not following the sender of the direct message. Replies 403 (Forbidden) is returned if a reply with the same text is sent to the same user.
Recommended Action	Note that when duplicate direct messages, retweets, and replies are sent, users will see one of the errors listed above, but Twitter may allow the message to go through. On SocialMiner, this results in the same contact showing up in a campaign multiple times. For additional information about Twitter errors, go to http://dev.twitter.com/pages/responses_errors.
Release	Release 8.5(x)
Associated CDETS #	None

Rating: 3.0/5 (2 votes cast)

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-== SocialMiner User Interface - Social Contacts from Twitter ==
+== SocialMiner User Interface - Common Errors for Social Contacts from Twitter ==
 {| border="1"
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 |-
 ! '''Error Message'''
-| 403
+| 403 (Forbidden)
 |-
 ! '''Possible Cause'''
-| You retweeted the same tweet more than once.
+| '''Retweets'''
+* 403 (Forbidden) is returned if a users attempts to retweet their own tweet.
+* 403 (Forbidden) is returned if a user retweets the same tweet multiple times.
+'''Direct Message'''
+* 403 (Forbidden) is returned if a direct message with the same text is sent to the same user multiple times in a row.
+* 403 (Forbidden) is returned if a direct message is sent to a user who is not following the sender of the direct message.
+'''Replies'''
+* 403 (Forbidden) is returned if a reply with the same text is sent to the same user.
 |-
 ! '''Recommended Action'''
-| Be aware that the Twitter API does not allow this. See http://apiwiki.twitter.com/w/page/22554741/Twitter-REST-API-Method:-statuses-retweet
+| Note that when duplicate direct messages, retweets, and replies are sent, users will see one of the errors listed above, but Twitter may allow the message to go through. On SocialMiner, this results in the same contact showing up in a campaign multiple times.
+For additional information about Twitter errors, go to http://dev.twitter.com/pages/responses_errors.
 |-
 ! '''Release'''