SocialMiner User Interface - Clear Cache and Cookies to Troubleshoot Unexpected Results
Clear Cache and Cookies to Troubleshoot Unexpected Results
|Problem Summary||SocialMiner pages do not show the information you expect. For example, you can see that a feed is pulling in social contacts for a campaign, but those social contacts do not appear in the Home tab "Unread" list for that campaign.|
|Recommended Action||Use the browser tool for clearing cache and cookies.
Clearing cookies is always a basic troubleshooting step to try before reaching out for support.
|Associated CDETS #||None|