SocialMiner User Interface - Clear Cache and Cookies to Troubleshoot Unexpected Results
(→Clear Cache and Cookies to Troubleshoot Unexpected Results)
m (1 revision)
Revision as of 19:04, 16 December 2013
Clear Cache and Cookies to Troubleshoot Unexpected Results
|Problem Summary||SocialMiner pages do not show the information you expect. For example, you can see that a feed is pulling in social contacts for a campaign, but those social contacts do not appear in the Home tab "Unread" list for that campaign.|
|Recommended Action||Use the browser tool for clearing cache and cookies.
Clearing cookies is always a basic troubleshooting step to try before reaching out for support.
|Associated CDETS #||None|