SocialMiner Twitter

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[[Image:TwitterAdvancedSearch.png|thumb|~400px|Twitter Advanced Search]]
[[Image:TwitterAdvancedSearch.png|thumb|~400px|Twitter Advanced Search]]
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To begin using Twitter with SocialMiner you should visit the Twitter search page:
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To begin using Twitter with SocialMiner, visit the Twitter search page:
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[http://www.search.twitter.com search.twitter.com]
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[http://www.search.twitter.com http://www.search.twitter.com]
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You should try a few searches on this page to zero in on what you find interesting and actionable and also note the volume. For example, the Twitter search returns the 15 most recent results by default so look at the oldest result to see long it's taken to get 15 tweets for your particular search.  This volume will change over time but this gives you a starting point to measure the volume that SocialMiner will be collecting for your search.
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Try a few searches on this page to zero in on what you find interesting and actionable and also note the volume. For example, Twitter search returns the 15 most recent results by default, so look at the oldest result to see how long it took to produce 15 tweets for your particular search.  Although volume will change over time, this gives you a starting point to measure the volume that SocialMiner will be collecting for your search.
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The simplest way to add a Twitter search feed is to use the Feed Bookmarklet. Bookmarklets are "smart bookmarks" that include JavaScript. Creating a feed using the Feed Bookmarklet is a one-click method for adding feeds to SocialMiner and eliminates the need to complete fields on the Add Feed form and to copy/paste the URL. Look in the [http://docwiki-dev.cisco.com/wiki/SocialMiner_Release_8.5(5)#Adding_Feeds_using_the_Feed_Bookmarklet  User Guide] for information on using the Feed Bookmarklet
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There is an advanced tab which allows you to implement more complex keyword searches and when you execute a search from the advanced tab it compiles into the Twitter search notationThere's also a page that explains the search operators.
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If you do not use the Feed Bookmarklet, then once you are satisfied with your search, you need to convert the search URL to a Atom/RSS feed URL.  Twitter redesigned the search.twitter.com API, which removed the RSS feed icon on the link—you now need to construct URL yourselfCopy the end of the URL from search/twitter.com and paste it after the following:
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A few notes on the advanced search:
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http://search.twitter.com/search.atom?q=
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* The location criteria will only provide exact results in for Twitter users who have turned on geotagging which is not common. Also, if no geotagging is turned on, it will leverage a users stated location in the profile. This might be useful but probably isn't useful in most situations.
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* If your team is only handling posts in a certain language they you will likely find the language filter pretty useful.
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For example:
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* Find tweets containing a word: http://search.twitter.com/search.atom?q=twitter
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* Find tweets from a user: http://search.twitter.com/search.atom?q=from%3Aalexiskold
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* Find tweets to a user: http://search.twitter.com/search.atom?q=to%3Atechcrunch
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* Find tweets referencing a user: http://search.twitter.com/search.atom?q=%40mashable
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* Find tweets containing a hashtag: http://search.twitter.com/search.atom?q=%23haiku
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* Combine any of the operators together: http://search.twitter.com/search.atom?q=movie+%3A%29
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Once you are satisfied with your search, then right-click the RSS icon that appears on the right side of the page and copy the RSS feed URLThis is the URL that you paste into the SocialMiner Feed configuration when using an "RSS" type feed.  If you choose to use a "Twitter Stream" feed on SocialMiner then you won't be able to use any of the advanced search features of Twitter, so the Twitter Stream feed type is probably best left for specialized applications.
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There is an advanced tab that allows you to implement more complex keyword searches— executing a search from the advanced tab converts into the Twitter search notationThere is also a page that explains the search operators.
 +
A few notes on the advanced search:
 +
* The location criteria only provide exact results for Twitter users who have turned on geotagging, which is not common.  If geotagging is not turned on, Twitter will leverage a user's stated location in the profile.  This might not be useful in most situations.
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* If your team only handles posts in a certain language, they will find the language filter useful.
Additional Tips:
Additional Tips:
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* If you want to find all of the tweets directed at an account then search for "@username".  This allows you to monitor all of the public Tweets directed at an account without having to authenticate that account.  If you are the account owner, then you should set up a "Twitter Account" feed on SocialMiner instead of using RSS.  The Twitter Account Feed will capture all of the mentions (@username) as well as the direct messages (private messages).
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* To find all of the tweets directed at an account, search for "@username".  This allows you to monitor all of the public Tweets directed at an account without having to authenticate that account.  If you are the account owner, set up a "Twitter Account" feed on SocialMiner instead of using RSS.  The Twitter Account Feed will capture all of the mentions (@username) as well as the direct messages (private messages).
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* If you are looking for Tweets related to three products, you have the option of creating one Twitter search for all three products and configuring that on Socialminer as one feed. Alternatively, you could create three Twitter searches and configure three feeds on SocialMiner.  One search for all three products is a bit simpler to set up and maintain on SocialMiner because it is a single feed, but if you intend to put the three products into different campaigns, you would set up a feed for each product.
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* If you are looking for Tweets related to three products you have the option of creating one Twitter search for all three products and configuring that on Socialminer as one feed, or you could create three Twitter searches and configure three feeds on SocialMiner.  One search for all three products is a bit simpler to set up and maintain on SocialMiner because it's a single feed, but if you want to put the three products into different campaigns then you would set up feed for each product.
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* If you would like an RSS feed of the timeline for a Twitter accounts (the tweets of all the people followed by a particular account) then you will need to use a service such as:
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http://www.twitter2rss.com

Latest revision as of 16:56, 30 January 2012

Twitter Search
Twitter Search RSS
Twitter Search Operators
Twitter Advanced Search

To begin using Twitter with SocialMiner, visit the Twitter search page:

http://www.search.twitter.com

Try a few searches on this page to zero in on what you find interesting and actionable and also note the volume. For example, Twitter search returns the 15 most recent results by default, so look at the oldest result to see how long it took to produce 15 tweets for your particular search. Although volume will change over time, this gives you a starting point to measure the volume that SocialMiner will be collecting for your search.

The simplest way to add a Twitter search feed is to use the Feed Bookmarklet. Bookmarklets are "smart bookmarks" that include JavaScript. Creating a feed using the Feed Bookmarklet is a one-click method for adding feeds to SocialMiner and eliminates the need to complete fields on the Add Feed form and to copy/paste the URL. Look in the User Guide for information on using the Feed Bookmarklet

If you do not use the Feed Bookmarklet, then once you are satisfied with your search, you need to convert the search URL to a Atom/RSS feed URL. Twitter redesigned the search.twitter.com API, which removed the RSS feed icon on the link—you now need to construct URL yourself. Copy the end of the URL from search/twitter.com and paste it after the following:

http://search.twitter.com/search.atom?q=

For example:

There is an advanced tab that allows you to implement more complex keyword searches— executing a search from the advanced tab converts into the Twitter search notation. There is also a page that explains the search operators.

A few notes on the advanced search:

  • The location criteria only provide exact results for Twitter users who have turned on geotagging, which is not common. If geotagging is not turned on, Twitter will leverage a user's stated location in the profile. This might not be useful in most situations.
  • If your team only handles posts in a certain language, they will find the language filter useful.

Additional Tips:

  • To find all of the tweets directed at an account, search for "@username". This allows you to monitor all of the public Tweets directed at an account without having to authenticate that account. If you are the account owner, set up a "Twitter Account" feed on SocialMiner instead of using RSS. The Twitter Account Feed will capture all of the mentions (@username) as well as the direct messages (private messages).
  • If you are looking for Tweets related to three products, you have the option of creating one Twitter search for all three products and configuring that on Socialminer as one feed. Alternatively, you could create three Twitter searches and configure three feeds on SocialMiner. One search for all three products is a bit simpler to set up and maintain on SocialMiner because it is a single feed, but if you intend to put the three products into different campaigns, you would set up a feed for each product.
  • If you would like an RSS feed of the timeline for a Twitter accounts (the tweets of all the people followed by a particular account) then you will need to use a service such as:

http://www.twitter2rss.com

Rating: 4.7/5 (3 votes cast)

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