SocialMiner Release 8.5(2) - Revision history

Nordberg: /* System Administration */

2011-08-22T14:28:32Z

System Administration

← Older revision		Revision as of 14:28, 22 August 2011
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	* RTMT Download Links		* RTMT Download Links
	* Platform Administration		* Platform Administration
-	* ~~Troubleshooting~~	+	* System Logs

	Also, the Application Software Version (version of SocialMiner) and Operating System Active Software Version (version of Cisco Unified OS) are listed at the top of the page.		Also, the Application Software Version (version of SocialMiner) and Operating System Active Software Version (version of Cisco Unified OS) are listed at the top of the page.
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	SocialMiner uses the same platform administration tools as Cisco Unified Communications Manager. Detailed online help is available in the tools.		SocialMiner uses the same platform administration tools as Cisco Unified Communications Manager. Detailed online help is available in the tools.

-	==== ~~Troubleshooting~~ ====	+	==== System Logs ====

-	The ~~Troubleshooting~~ tool provides links to access the '''Log Directory''' of SocialMiner or to perform a '''System Health Snapshot'''.	+	The System Logs tool provides links to access the '''Log Directory''' of SocialMiner or to perform a '''System Health Snapshot'''.

	'''Important!''' Do not click the System Health Snapshot link unless directed to by Cisco TAC. Accessing this link forces the system to dump all system parameters into a large XML file for download. System performance is impacted while the snapshot is occurring.		'''Important!''' Do not click the System Health Snapshot link unless directed to by Cisco TAC. Accessing this link forces the system to dump all system parameters into a large XML file for download. System performance is impacted while the snapshot is occurring.

Nordberg: /* What's New in Release 8.5(2) */

2011-08-19T20:33:20Z

What's New in Release 8.5(2)

← Older revision		Revision as of 20:33, 19 August 2011
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	**Text Messaging - Notifications to mobile devices via a SMS gateway		**Text Messaging - Notifications to mobile devices via a SMS gateway
	*Feeds		*Feeds
-	**Push Feed - A new feed type is that allows application developers to "push" Social Contacts (work items) into the system. A sample HTML form is provided to create and submit a Social Contact. This new feed type also allows developers to submit tags with the Social Contact. When used in combination with the notifications, this feature allows application developers create enterprise workflow solutions.	+	**Push Feed - A new feed type is that allows application developers to "push" Social Contacts (work items) into the system. A sample HTML form is provided to create and submit a Social Contact. This new feed type also allows developers to submit tags with the Social Contact. When used in combination with the notifications, this feature allows application developers to create enterprise workflow solutions.
	*Filters		*Filters
	**Author Filter - A new filter type that allows you to filter out social contacts by author. For example, you can filter out tweets made by your own social media accounts or accounts of employees so they do not appear in your campaigns. This improves the accuracy of the reporting by eliminating the impact of your own posts.		**Author Filter - A new filter type that allows you to filter out social contacts by author. For example, you can filter out tweets made by your own social media accounts or accounts of employees so they do not appear in your campaigns. This improves the accuracy of the reporting by eliminating the impact of your own posts.

Famous: /* What's New in Release 8.5(2) */

2011-05-22T14:01:58Z

What's New in Release 8.5(2)

← Older revision		Revision as of 14:01, 22 May 2011
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	*Servicability and Administration		*Servicability and Administration
	**Scheduled Backup - SocialMiner now supports the standard Cisco Unified OS Disaster Recovery System. System backups can be done manually or scheduled for automatic backup.		**Scheduled Backup - SocialMiner now supports the standard Cisco Unified OS Disaster Recovery System. System backups can be done manually or scheduled for automatic backup.
-	**Social Contact Throughput Gage. System administration now provides ~~the~~ a Social Contact throughput gage that indicates the total incoming rate for the system	+	**Social Contact Throughput Gage. System administration now provides a Social Contact throughput gage that indicates the total incoming rate for the system.
	**Runtime status for the new Email and XMPP Notification services.		**Runtime status for the new Email and XMPP Notification services.
	*General User Interface Enhancements		*General User Interface Enhancements

Famous: /* What's New in Release 8.5(2) */

2011-05-22T14:01:27Z

What's New in Release 8.5(2)

← Older revision		Revision as of 14:01, 22 May 2011
Line 36:		Line 36:
	*Servicability and Administration		*Servicability and Administration
	**Scheduled Backup - SocialMiner now supports the standard Cisco Unified OS Disaster Recovery System. System backups can be done manually or scheduled for automatic backup.		**Scheduled Backup - SocialMiner now supports the standard Cisco Unified OS Disaster Recovery System. System backups can be done manually or scheduled for automatic backup.
-	**Social Contact Throughput ~~GageSystem~~ administration now provides the a Social Contact throughput gage that indicates the total incoming rate for the system	+	**Social Contact Throughput Gage. System administration now provides the a Social Contact throughput gage that indicates the total incoming rate for the system
	**Runtime status for the new Email and XMPP Notification services.		**Runtime status for the new Email and XMPP Notification services.
	*General User Interface Enhancements		*General User Interface Enhancements

Famous: /* What's New in Release 8.5(2) */

2011-05-22T14:00:51Z

What's New in Release 8.5(2)

← Older revision		Revision as of 14:00, 22 May 2011
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	**Retweet		**Retweet
	*Servicability and Administration		*Servicability and Administration
-	**Scheduled Backup - SocialMiner now supports the standard Cisco Unified OS Disaster Recovery System. System backups can be done manually or scheduled for automatic backup.	+	**Scheduled Backup - SocialMiner now supports the standard Cisco Unified OS Disaster Recovery System. System backups can be done manually or scheduled for automatic backup.
	**Social Contact Throughput GageSystem administration now provides the a Social Contact throughput gage that indicates the total incoming rate for the system		**Social Contact Throughput GageSystem administration now provides the a Social Contact throughput gage that indicates the total incoming rate for the system
	**Runtime status for the new Email and XMPP Notification services.		**Runtime status for the new Email and XMPP Notification services.

Famous: /* Technology and Packaging */

2011-04-03T15:13:48Z

Technology and Packaging

← Older revision		Revision as of 15:13, 3 April 2011
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	The setup and administration is done through a browser-based user interface that uses [http://en.wikipedia.org/wiki/OpenSocial OpenSocial Gadgets] for the UI. SocialMiner is installed with the [http://shindig.apache.org/ Apache Shindig gadget container] to render the gadgets; however the SocialMiner gadgets may also be rendered in other standard OpenSocial containers such as Cisco Quad or iGoogle. All system features and setup can also be performed via [http://en.wikipedia.org/wiki/Representational_State_Transfer REST] API's.		The setup and administration is done through a browser-based user interface that uses [http://en.wikipedia.org/wiki/OpenSocial OpenSocial Gadgets] for the UI. SocialMiner is installed with the [http://shindig.apache.org/ Apache Shindig gadget container] to render the gadgets; however the SocialMiner gadgets may also be rendered in other standard OpenSocial containers such as Cisco Quad or iGoogle. All system features and setup can also be performed via [http://en.wikipedia.org/wiki/Representational_State_Transfer REST] API's.

-	SocialMiner supports integration with most user-generated content sites using standard [http://en.wikipedia.org/wiki/RSS RSS]. SocialMiner also supports direct integrations to [http://www.twitter.com Twitter®] and [http://www.facebook.com Facebook®]~~. Setup and configuration of SocialMiner to monitor Twitter and Facebook requires good working knowledge of these sites~~.	+	SocialMiner supports integration with most user-generated content sites using standard [http://en.wikipedia.org/wiki/RSS RSS]. SocialMiner also supports direct integrations to [http://www.twitter.com Twitter®] and [http://www.facebook.com Facebook®].

	__TOC__		__TOC__

Famous: /* Technology and Packaging */

2011-04-03T15:12:27Z

Technology and Packaging

← Older revision		Revision as of 15:12, 3 April 2011
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	The setup and administration is done through a browser-based user interface that uses [http://en.wikipedia.org/wiki/OpenSocial OpenSocial Gadgets] for the UI. SocialMiner is installed with the [http://shindig.apache.org/ Apache Shindig gadget container] to render the gadgets; however the SocialMiner gadgets may also be rendered in other standard OpenSocial containers such as Cisco Quad or iGoogle. All system features and setup can also be performed via [http://en.wikipedia.org/wiki/Representational_State_Transfer REST] API's.		The setup and administration is done through a browser-based user interface that uses [http://en.wikipedia.org/wiki/OpenSocial OpenSocial Gadgets] for the UI. SocialMiner is installed with the [http://shindig.apache.org/ Apache Shindig gadget container] to render the gadgets; however the SocialMiner gadgets may also be rendered in other standard OpenSocial containers such as Cisco Quad or iGoogle. All system features and setup can also be performed via [http://en.wikipedia.org/wiki/Representational_State_Transfer REST] API's.

-	SocialMiner supports integration with most user-generated content sites using standard [http://en.wikipedia.org/wiki/RSS RSS]. SocialMiner also supports direct integrations to [http://www.twitter.com Twitter®] and [http://www.facebook.com Facebook®]. Setup and configuration of SocialMiner to monitor Twitter and Facebook requires good working knowledge of these sites. ~~For background information on these sites, review the following Mashable resources:~~	+	SocialMiner supports integration with most user-generated content sites using standard [http://en.wikipedia.org/wiki/RSS RSS]. SocialMiner also supports direct integrations to [http://www.twitter.com Twitter®] and [http://www.facebook.com Facebook®]. Setup and configuration of SocialMiner to monitor Twitter and Facebook requires good working knowledge of these sites.
-		+
-	~~[http://mashable.com/guidebook/twitter/ The Twitter Guide Book]~~	+
-		+
-	~~[http://mashable.com/guidebook/facebook/ The Facebook Guide Book]~~	+

	__TOC__		__TOC__

Famous: /* Using SocialMiner */

2011-04-03T14:30:26Z

Using SocialMiner

← Older revision		Revision as of 14:30, 3 April 2011
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	<pre>http://<servername>/</pre>		<pre>http://<servername>/</pre>

-	~~SocialMiner supports the following~~ [[SocialMiner_Browsers\| ~~browsers~~]].	+	See [[SocialMiner_Browsers\| SocialMiner Browsers]] for information on supported browsers.

	A sign in page appears. The first time you sign in, you must sign in with the application username and password that you created during install. After you sign in, you are presented with the results page. At the top of the page are links for [[SocialMiner#Configuration \| Configuration]], [[SocialMiner#Campaign_Results \| Results]], and [[SocialMiner#Administration \| Administration]].		A sign in page appears. The first time you sign in, you must sign in with the application username and password that you created during install. After you sign in, you are presented with the results page. At the top of the page are links for [[SocialMiner#Configuration \| Configuration]], [[SocialMiner#Campaign_Results \| Results]], and [[SocialMiner#Administration \| Administration]].

Famous: /* Using SocialMiner */

2011-04-03T14:29:14Z

Using SocialMiner

← Older revision		Revision as of 14:29, 3 April 2011
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	[[Image:SocialMiner_login.png\|thumb\|500px\|right\|SocialMiner Sign In Form]]		[[Image:SocialMiner_login.png\|thumb\|500px\|right\|SocialMiner Sign In Form]]

-	SocialMiner is accessible by ~~going~~ to the root of the web server:	+	SocialMiner is accessible by using a web browser to access to the root of the web server:
	(where <servername> is the Name or IP address of the server)		(where <servername> is the Name or IP address of the server)

	<pre>http://<servername>/</pre>		<pre>http://<servername>/</pre>
		+
		+	SocialMiner supports the following [[SocialMiner_Browsers\| browsers]].

	A sign in page appears. The first time you sign in, you must sign in with the application username and password that you created during install. After you sign in, you are presented with the results page. At the top of the page are links for [[SocialMiner#Configuration \| Configuration]], [[SocialMiner#Campaign_Results \| Results]], and [[SocialMiner#Administration \| Administration]].		A sign in page appears. The first time you sign in, you must sign in with the application username and password that you created during install. After you sign in, you are presented with the results page. At the top of the page are links for [[SocialMiner#Configuration \| Configuration]], [[SocialMiner#Campaign_Results \| Results]], and [[SocialMiner#Administration \| Administration]].

Famous: /* Hardware and Software Specifications */

2011-03-29T19:09:46Z

Hardware and Software Specifications

← Older revision		Revision as of 19:09, 29 March 2011
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	</table>		</table>

		+	Note: the memory and hard disk configurations are fixed with these sku's
	=== VMWare Open Virtual Format (OVF) ===		=== VMWare Open Virtual Format (OVF) ===