SocialMiner Feeds - Troubleshooting Authenticated Feeds
m (1 revision)
Latest revision as of 18:41, 10 June 2011
== SocialMiner Feeds - Troubleshooting Authenticated Feeds ==
|Problem Summary||The feed renders in the browser but does not work in SocialMiner.|
|Possible Cause|| 1. You have saved the authentication in your browser. The browser may be automatically re-using your previously saved password. This is not entirely obvious from a user perspective.
2. The user changed the password.
|Recommended Action|| If your feed is authenticated, you must use the "Authenticated RSS" Feed Type.
Note: A Feed Type cannot be changed once a feed is created. To change an RSS Feed to an Authenticated RSS Feed, you must delete the old (RSS) feed and add a new (Authenticated RSS) feed.
|Associated CDETS #||None|