SocialMiner Chat - Message delivery failure
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(Created page with "== SocialMiner Chat - Message delivery failure == {| border="1" |- ! '''Problem Summary''' | Customer sees "failed to deliver message" in red text. |- ! '''Error Message'...")
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(Created page with "== SocialMiner Chat - Message delivery failure == {| border="1" |- ! '''Problem Summary''' | Customer sees "failed to deliver message" in red text. |- ! '''Error Message'...")
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Revision as of 14:49, 2 December 2011
SocialMiner Chat - Message delivery failure
| Problem Summary | Customer sees "failed to deliver message" in red text. |
|---|---|
| Error Message | failed to deliver message |
| Possible Cause | XMPP Server is down. |
| Recommended Action |
Check the status on the SocialMiner server machine: controlcenter.sh list Look for SocialMiner XMPP Server Start the XMPP Server on the SocialMiner server machine: controlcenter.sh "SocialMiner XMPP Server" start |
| Release | 8.5 |
| Associated CDETS # | None |
