SocialMiner Chat - Bad Request error on failed connection

From DocWiki

Revision as of 14:07, 2 December 2011 by Linichol (Talk | contribs)
Jump to: navigation, search

Bad Request erro on failed connection

Problem Summary When submitting a chat request, a customer receives an error message. 
Error Message connect_failed (Bad Request) : the connection to the XMPP server failed
Possible Cause XMPP Server is dow 
Recommended Action

Check the status on the SocialMiner server machine: list

Look for SocialMiner XMPP Server

Start the XMPP Server on the SocialMiner server machine: "SocialMiner XMPP Server" start

Release 8.5
Associated CDETS # None

Rating: 5.0/5 (1 vote cast)

Personal tools