Beginning in Release 10.0, browser support is defined at the solution level.
SocialMiner Integrated with Cisco Unified Contact Center Enterprise
For information about browser support for all Unified Contact Center Enterprise components, see the Unified CCE Software Compatibility Matrix:
SocialMiner Integrated with Cisco Unified Contact Center Express
For information about browser support for all Unified Contact Center Express components, see the Browser Support section of the Software and Hardware Compatibility Guide for Unified Contact Center Express and Cisco Unified IP IVR:
A stand-alone SocialMiner system supports the same browsers as a SocialMiner system integrated with Cisco Unified Contact Center Enterprise or Cisco Unified Contact Center Express. For more information, see one of the preceding links.
Definitions and Terminology
Supported: Tested by the Cisco development team and supported by Cisco TAC
Not Supported: This browser is not included in the Cisco testing process and errors in this browser will not be troubleshooted by TAC.
Blocked: The web server blocks this browser type