SocialMiner Browsers

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Beginning in Release 10.0, browser support is defined at the solution level.  For information about browser support for all Contact Center Enterprise components, see the Compatibility Matrix. For Release 10.0, the information is found here: http://docwiki.cisco.com/wiki/Unified_CCE_Software_Compatibility_Matrix_for_10.0%28x%29#UCCE_Release_10.0..281.29_Supported_Browsers
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Beginning in Release 10.0, browser support is defined at the solution level.  
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= SocialMiner Integrated with Cisco Unified Contact Center Enterprise =
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For information about browser support for all Unified Contact Center Enterprise components, see the Unified CCE Software Compatibility Matrix:
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[http://docwiki.cisco.com/wiki/Unified_CCE_Software_Compatibility_Matrix_for_10.0%28x%29#UCCE_Release_10.0..281.29_Supported_Browsers http://docwiki.cisco.com/wiki/Unified_CCE_Software_Compatibility_Matrix_for_10.0%28x%29#UCCE_Release_10.0..281.29_Supported_Browsers]
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= SocialMiner Integrated with Cisco Unified Contact Center Express  =
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For information about browser support for all Unified Contact Center Express components, see the Browser Support section of the ''Software and Hardware Compatibility Guide for Unified Contact Center Express and Cisco Unified IP IVR'':
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[http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-device-support-tables-list.html http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-device-support-tables-list.html]
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= Stand-Alone SocialMiner =
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A stand-alone SocialMiner system supports the same browsers as a SocialMiner system integrated with Cisco Unified Contact Center Enterprise or Cisco Unified Contact Center Express. For more information, see one of the preceding links.
= Notes  =
= Notes  =
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Cookies and JavaScript must be enabled on your browser to use SocialMiner.  
Cookies and JavaScript must be enabled on your browser to use SocialMiner.  
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<br>
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= Definitions and Terminology =
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= Definitions and Terminology =
'''Supported''': Tested by the Cisco development team and supported by Cisco TAC  
'''Supported''': Tested by the Cisco development team and supported by Cisco TAC  

Revision as of 19:57, 4 April 2014

Beginning in Release 10.0, browser support is defined at the solution level.

Contents

SocialMiner Integrated with Cisco Unified Contact Center Enterprise

For information about browser support for all Unified Contact Center Enterprise components, see the Unified CCE Software Compatibility Matrix:

http://docwiki.cisco.com/wiki/Unified_CCE_Software_Compatibility_Matrix_for_10.0%28x%29#UCCE_Release_10.0..281.29_Supported_Browsers

SocialMiner Integrated with Cisco Unified Contact Center Express

For information about browser support for all Unified Contact Center Express components, see the Browser Support section of the Software and Hardware Compatibility Guide for Unified Contact Center Express and Cisco Unified IP IVR:

http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-device-support-tables-list.html

Stand-Alone SocialMiner

A stand-alone SocialMiner system supports the same browsers as a SocialMiner system integrated with Cisco Unified Contact Center Enterprise or Cisco Unified Contact Center Express. For more information, see one of the preceding links.

Notes

Cookies and JavaScript must be enabled on your browser to use SocialMiner.


Definitions and Terminology

Supported: Tested by the Cisco development team and supported by Cisco TAC

Not Supported: This browser is not included in the Cisco testing process and errors in this browser will not be troubleshooted by TAC.

Blocked: The web server blocks this browser type

Rating: 5.0/5 (1 vote cast)

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