SocialMiner Browsers

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Beginning in Release 10.0, browser support is defined at the solution level and this page will be removed.  For information about browser support for all Contact Center Enterprise components, see the Compatibility Matrix.  For Release 10.0, the information is found here: http://docwiki-dev.cisco.com/wiki/Unified_CCE_Software_Compatibility_Matrix_for_10.0%28x%29#UCCE_Release_10.0..281.29_Supported_Browsers
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Beginning in Release 10.0, browser support is defined at the solution level and this page will be removed.  For information about browser support for all Contact Center Enterprise components, see the Compatibility Matrix.  For Release 10.0, the information is found here: http://docwiki.cisco.com/wiki/Unified_CCE_Software_Compatibility_Matrix_for_10.0%28x%29#UCCE_Release_10.0..281.29_Supported_Browsers
= All browsers  =
= All browsers  =

Revision as of 14:43, 4 February 2014

Beginning in Release 10.0, browser support is defined at the solution level and this page will be removed. For information about browser support for all Contact Center Enterprise components, see the Compatibility Matrix. For Release 10.0, the information is found here: http://docwiki.cisco.com/wiki/Unified_CCE_Software_Compatibility_Matrix_for_10.0%28x%29#UCCE_Release_10.0..281.29_Supported_Browsers

Contents

All browsers

Cookies and JavaScript must be enabled on your browser to use SocialMiner.

Note: If there are any browser that are not specifically mentioned as supported on this page, they are not supported.


Mozilla Firefox version 24 - Supported

There are no known defects with this version of the browser. This browser is fully supported.

Internet Explorer version 9 - Supported

There are no known defects with this version of the browser. This browser is fully supported.

Internet Explorer version 8 - Supported only for customer and agent chat

IE8 is only supported for customer and agent chat.

Chrome - Not Supported

Known issue: when you press Enter to add a tag to a social contact in the campaign, you see the following error: Missing or malformed url parameter. That is the only text that appears in the panel. You must reload the page to get the panel back to a working state.

Safari - Not Supported

This browser is not supported.

Definitions and Terminology

Supported: Tested by the Cisco development team and supported by Cisco TAC

Not Supported: This browser is not included in the Cisco testing process and errors in this browser will not be troubleshooted by TAC. If you do use this browser, then we encourage you to report defects by editing this page (Log in with your cisco.com account and then click edit).

Blocked: The web server blocks this browser type

Rating: 5.0/5 (1 vote cast)

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