SocialMiner Administration - Unable to login after hostname change
Unable to login after hostname change
|Problem Summary||User changed the hostname of the server using set network hostname command.|
|Error Message||When logging in to the SocialMiner user interface using the hostname of the SocialMiner server in the URL, the user receives "Invalid username or password please try again" message.|
|Possible Cause||Changing the hostname after it is initially set is not supported.|
|Recommended Action|| 1. If a snapshot of the VM was taken before the SocialMiner hostname was changed, the customer can revert to the snapshot. |
2. If the customer needs the hostname changed, they will have to fresh install and reconfigure.
|Associated CDETS #||CSCuf25568|