Linichol: Created page with "== Runtime Server Status is not green and Lock Timeout Expired error received == {| border="1" |- ! '''Problem Summary''' | You see a non-green icon next to Runtime Server Statu..."

2012-08-09T12:25:58Z

Created page with "== Runtime Server Status is not green and Lock Timeout Expired error received == {| border="1" |- ! '''Problem Summary''' | You see a non-green icon next to Runtime Server Statu..."

New page

== Runtime Server Status is not green and Lock Timeout Expired error received ==

{| border="1"
|-
! '''Problem Summary'''
| You see a non-green icon next to Runtime Server Status in the System Administration gadget under the Administration tab.
|-
! '''Error Message'''
| The following error messages are present in the runtime logs:

*Caused by: java.sql.SQLException: Could not position within a table (table name).

*Caused by: java.sql.SQLException: ISAM error: Lock Timeout Expired.

|-
! '''Possible Cause'''
| Data from one of the informix tables can't be properly accessed because of a database lock.
|-
! '''Recommended Action'''
|
*Log in to the console of the SocialMiner server as the admin user configured at installation-time.

*List the services and their statuses by typing '''utils service list''' in the command line.

* Restart SocialMiner Runtime service by typing '''utils service restart SocialMiner Runtime'''.
|-
! '''Release'''
| 9.0(1)
|-
! '''Associated CDETS #'''
| None
|-
|}

[[Category:Cisco SocialMiner, Release 9.0(1)]]

SocialMiner Administration - Lock Timeout Expired error with Non-Green Runtime Server Status - Revision history

Linichol: Created page with "== Runtime Server Status is not green and Lock Timeout Expired error received == {| border="1" |- ! '''Problem Summary''' | You see a non-green icon next to Runtime Server Statu..."