SocialMiner
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Cisco SocialMiner
Cisco SocialMiner is a social media customer care system that provides capture, filtering, workflow, queuing, and reporting for social-media engagement teams.
Documentation
- SocialMiner Release 8.5(1)
- SocialMiner Release 8.5(2)
- SocialMiner Release 8.5(3)
- SocialMiner Release 8.5(4)
Training
Developer Information
Additional Resources
- Supported Web Browsers
- SocialMiner Feed Sources
- Virtualization for Cisco SocialMiner
- Troubleshooting Cisco SocialMiner
Cisco SocialMiner Software