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Cisco SocialMiner

Cisco SocialMiner is a social media customer care system that provides capture, filtering, workflow, queuing, and reporting for social-media engagement teams.

SocialMiner Sign In Form

Documentation

• SocialMiner Release 8.5(1)
• SocialMiner Release 8.5(2)
• SocialMiner Release 8.5(3)
• SocialMiner Release 8.5(4)

Training

• SocialMiner Training
• SocialMiner Training Videos on YouTube

Developer Information

• SocialMiner API documentation

Additional Resources

• Supported Web Browsers
• SocialMiner Feed Sources
• Virtualization for Cisco SocialMiner
• Troubleshooting Cisco SocialMiner

Cisco SocialMiner Software

• Download from Cisco.com