From DocWiki

Cisco SocialMiner

Cisco SocialMiner is a social media customer care system that provides capture, filtering, workflow, queuing, and reporting for social-media engagement teams.

SocialMiner Sign In Form

Documentation

• SocialMiner Release 8.5(1)
• SocialMiner Release 8.5(2)

Training

• SocialMiner Training
• SocialMiner Training Videos on YouTube

Resources

• Supported Web Browsers
• SocialMiner Feed Sources

Developer Resources

• SocialMiner API documentation