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Revision as of 19:36, 10 June 2011 (view source) Rfarber (Talk | contribs) ← Older edit		Revision as of 13:05, 17 October 2011 (view source) Rfarber (Talk | contribs) Newer edit →
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	* [[SocialMiner Release 8.5(2)]]		* [[SocialMiner Release 8.5(2)]]
	* [[SocialMiner Release 8.5(3)]]		* [[SocialMiner Release 8.5(3)]]
		+	* [[SocialMiner Release 8.5(4)]]

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Revision as of 13:05, 17 October 2011

Cisco SocialMiner

Cisco SocialMiner is a social media customer care system that provides capture, filtering, workflow, queuing, and reporting for social-media engagement teams.

Documentation

• SocialMiner Release 8.5(1)
• SocialMiner Release 8.5(2)
• SocialMiner Release 8.5(3)
• SocialMiner Release 8.5(4)

Training

• SocialMiner Training
• SocialMiner Training Videos on YouTube

Developer Information

• SocialMiner API documentation

Additional Resources

• Supported Web Browsers
• SocialMiner Feed Sources
• Virtualization for Cisco SocialMiner
• Troubleshooting Cisco SocialMiner