SocialMiner

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(Welcome to the Cisco SocialMiner Doc Wiki)
(Welcome to the Cisco SocialMiner Doc Wiki)
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[[Image:SocialMiner_login.png|thumb|450px|right|SocialMiner Sign In Form]]
[[Image:SocialMiner_login.png|thumb|450px|right|SocialMiner Sign In Form]]
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Click below for details on each release of Cisco SocialMiner:
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Documentation
* [[SocialMiner Release 8.5(1)]]
* [[SocialMiner Release 8.5(1)]]
* [[SocialMiner Release 8.5(2)]]
* [[SocialMiner Release 8.5(2)]]
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SocialMiner Training
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* [[SocialMiner_Training SocialMiner Training]
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* [http://www.example.com SocialMiner ]
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[[category:Cisco SocialMiner]]
[[category:Cisco SocialMiner]]

Revision as of 16:16, 3 April 2011

Welcome to the Cisco SocialMiner Doc Wiki

Cisco SocialMiner is a social-media customer-care system that provides capture, filtering, workflow, queuing, and reporting for social-media engagement teams. Internet postings captured by SocialMiner are referred to as Social Contacts. SocialMiner stores the Social Contacts and groups them into user-defined Campaigns. SocialMiner presents the Social Contacts to social-media customer-care personnel who can categorize and/or respond to the postings. SocialMiner also produces reporting statistics on the handling of the Social Contacts.

SocialMiner Sign In Form

Documentation

SocialMiner Training

Rating: 4.4/5 (5 votes cast)

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