Silent Monitor Stopping: Supervisor Desktop Log
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== Supervisor Desktop Log == | == Supervisor Desktop Log == | ||
Latest revision as of 17:52, 18 December 2009
Supervisor Desktop Log
| Problem Summary | None. |
|---|---|
| Error Message | None. |
| Possible Cause | None. |
| Recommended Action | The following trace statements are logged to the supervisor’s desktop log when the supervisor stops silent monitor. Note that the silent monitor call is torn down the same as an agent to agent call.
04/20/07 11:36:54.750 3040 SupervisorSoftphone Thd(3536) CCtiOsSession::MakeRequest: (SupervisoryAction:0 UniqueObjectID:agent.5000.101
ClassIdentifier:1 AgentReference:agent.5000.102
AgentCallReference:call.5000.16786465.30001)
04/20/07 11:36:54.828 3040 SupervisorSoftphone Thd(3072) CCtiOsSession::OnEvent( eCallConnectionClearedEvent ), EnablementMask = 68bf0006
…
04/20/07 11:36:54.875 3040 SupervisorSoftphone Thd(3072) CCtiOsSession::OnEvent, (AgentID:101 UniqueObjectID:agent.5000.101
MessageID:eSilentMonitorStopRequestedEvent
SilentMonitorInitiatingAgentUID:agent.5000.101
SilentMonitorTargetAgentUID:agent.5000.102
SilentMonitorInitiatingDeviceID:30001 SilentMonitorTargetDeviceID:30002
SilentMonitorCallUID:call.5000.16786465.30001 SilentMonitorCallDisposition:0)
04/20/07 11:36:54.906 3040 SupervisorSoftphone Thd(3072) CCtiOsSession::OnEvent, (CallType:21 DeviceID:30001
UniqueObjectID:call.5000.16786465.30001 CallStatus:0 MessageID:eCallEndEvent
DeviceUniqueObjectID:device.5000.30001)
|
| Release | Release 7.5(x) |
| Associated CDETS # | None. |
