Silent Monitor Stopping: Agent Desktop Log
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Agent Desktop Log
| Problem Summary | None. |
|---|---|
| Error Message | None. |
| Possible Cause | None. |
| Recommended Action | The following trace statements are logged to the agent’s desktop log when the supervisor stops silent monitor. Note that the agent desktop only receives the SilentMonitorStopRequestedEvent.
04/20/07 11:37:57.468 3136 CTIOSSoftphone Thd(3880) CCtiOsSession::OnEvent( eSilentMonitorStopRequestedEvent ), EnablementMask =
ffffffff
04/20/07 11:37:57.468 3136 CTIOSSoftphone Thd(3880) CCtiOsSession::OnEvent, (AgentID:102 UniqueObjectID:agent.5000.102
MessageID:eSilentMonitorStopRequestedEvent
SilentMonitorInitiatingAgentUID:agent.5000.101
SilentMonitorTargetAgentUID:agent.5000.102
SilentMonitorInitiatingDeviceID:30001 SilentMonitorTargetDeviceID:30002
SilentMonitorCallUID:call.5000.16786465.30002 SilentMonitorCallDisposition:0)
|
| Release | Release 7.5(x) |
| Associated CDETS # | None. |