Silent Monitor Stopping: Agent Desktop Log

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== Agent Desktop Log ==
== Agent Desktop Log ==

Latest revision as of 17:52, 18 December 2009

Agent Desktop Log

Problem Summary None.
Error Message None.
Possible Cause None.
Recommended Action The following trace statements are logged to the agent’s desktop log when the supervisor stops silent monitor. Note that the agent desktop only receives the SilentMonitorStopRequestedEvent.
04/20/07 11:37:57.468  3136  CTIOSSoftphone  Thd(3880)  CCtiOsSession::OnEvent( eSilentMonitorStopRequestedEvent ), EnablementMask =
ffffffff
04/20/07 11:37:57.468  3136  CTIOSSoftphone  Thd(3880)  CCtiOsSession::OnEvent, (AgentID:102 UniqueObjectID:agent.5000.102
     MessageID:eSilentMonitorStopRequestedEvent
     SilentMonitorInitiatingAgentUID:agent.5000.101
     SilentMonitorTargetAgentUID:agent.5000.102
     SilentMonitorInitiatingDeviceID:30001 SilentMonitorTargetDeviceID:30002
     SilentMonitorCallUID:call.5000.16786465.30002 SilentMonitorCallDisposition:0)
Release Release 7.5(x)
Associated CDETS # None.

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