Silent Monitor Initiating: Supervisor Desktop Log

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Supervisor Desktop Log

Problem Summary None.
Error Message None.
Possible Cause None.
Recommended Action The following trace statement is logged to the supervisor’s desktop log when the supervisor initiates silent monitor.
04/19/07 22:04:24.390  3040  SupervisorSoftphone  Thd(3536)  [agent.5000.101]::SuperviseCall: Action = 1, Agent = agent.5000.102, Call =
call.5000.16786462.30002 
04/19/07 22:04:24.390  3040  SupervisorSoftphone  Thd(3536)  [agent.5000.101]::MakeRequest( eSuperviseCallRequest )
04/19/07 22:04:24.390  3040  SupervisorSoftphone  Thd(3536)  [agent.5000.101]::MakeRequest: (SupervisoryAction:1
UniqueObjectID:agent.5000.101 ClassIdentifier:1 AgentReference:agent.5000.102
AgentCallReference:call.5000.16786462.30002)
04/19/07 22:04:24.390  3040  SupervisorSoftphone  Thd(3536)  CCtiOsSession::MakeRequest(eSuperviseCallRequest)
04/19/07 22:04:24.390  3040  SupervisorSoftphone  Thd(3536)  CCtiOsSession::MakeRequest: (SupervisoryAction:1 UniqueObjectID:agent.5000.101
ClassIdentifier:1 AgentReference:agent.5000.102
AgentCallReference:call.5000.16786462.30002)
Release Release 7.5(x)
Associated CDETS # None.

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