Silent Monitor Initiating: Supervisor Desktop Log
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Supervisor Desktop Log
| Problem Summary | None. |
|---|---|
| Error Message | None. |
| Possible Cause | None. |
| Recommended Action | The following trace statement is logged to the supervisor’s desktop log when the supervisor initiates silent monitor.
04/19/07 22:04:24.390 3040 SupervisorSoftphone Thd(3536) [agent.5000.101]::SuperviseCall: Action = 1, Agent = agent.5000.102, Call = call.5000.16786462.30002 04/19/07 22:04:24.390 3040 SupervisorSoftphone Thd(3536) [agent.5000.101]::MakeRequest( eSuperviseCallRequest ) 04/19/07 22:04:24.390 3040 SupervisorSoftphone Thd(3536) [agent.5000.101]::MakeRequest: (SupervisoryAction:1 UniqueObjectID:agent.5000.101 ClassIdentifier:1 AgentReference:agent.5000.102 AgentCallReference:call.5000.16786462.30002) 04/19/07 22:04:24.390 3040 SupervisorSoftphone Thd(3536) CCtiOsSession::MakeRequest(eSuperviseCallRequest) 04/19/07 22:04:24.390 3040 SupervisorSoftphone Thd(3536) CCtiOsSession::MakeRequest: (SupervisoryAction:1 UniqueObjectID:agent.5000.101 ClassIdentifier:1 AgentReference:agent.5000.102 AgentCallReference:call.5000.16786462.30002) |
| Release | Release 7.5(x) |
| Associated CDETS # | None. |