Silent Monitor Initiating: JTAPI Log

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Revision as of 21:40, 1 October 2009


Problem Summary None.
Error Message None.
Possible Cause None.
Recommended Action The following trace statement is logged to the JTAPI Gateway log when the supervisor initiates silent monitor.
09:47:55 pg1A-jgw1 Trace: MsgSuperviseCall:  SupervisorAction: 1 AgentCID: 16786464 AgentConnDevID: 30002/0 SupervisorCID: -1 SupervisorConnDevID: 30001/0 SubjectDevID: 30001/0 InvID: 107825113 
09:47:55 pg1A-jgw1 Trace: Created new Call Object MyCID: 5 
09:47:55 pg1A-jgw1 Trace: Calling call[16786465].startMonitor([SEP0015FAB8F3EB,30001],[SEP0019E8035BA6,30002],CiscoCall.Silent_Monitor,CiscoCall.PlayTone_NoLocalOrRemote)
Release Release 7.5(x)
Associated CDETS # None.

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