Silent Monitor: The monitored audio on the supervisor desktop is not clear
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== The monitored audio on the supervisor desktop is not clear == | == The monitored audio on the supervisor desktop is not clear == | ||
Latest revision as of 17:53, 18 December 2009
The monitored audio on the supervisor desktop is not clear
Problem Summary | The monitored audio on the supervisor desktop is not clear (frequent drop-outs or audio distortions). |
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Error Message | None. |
Possible Cause | The supervisor softphone requires some CPU power to decode monitored audio packets in real time. If the CPU is used heavily by other applications on the supervisor's PC, the audio decoder may not have access to the CPU power required to keep up with incoming audio. |
Recommended Action | Here are some steps you can take to improve audio quality:
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Release | Release 7.5(x) |
Associated CDETS # | None. |