Silent Monitor: Developer Information
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(New page: == Silent Monitor Developer Information == {| border="1" |- ! '''Problem Summary''' | This section pertains only to developers creating custom applications using Silent Monitor. The out-o...) |
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Revision as of 21:40, 1 October 2009
Silent Monitor Developer Information
Problem Summary | This section pertains only to developers creating custom applications using Silent Monitor. The out-of-the-box CTI Toolkit IPCC Supervisor Desktop and CTI Toolkit Agent Desktop install applications perform all required configuration automatically. |
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Error Message | None. |
Possible Cause | The CTI OS silent monitor feature requires that you modify a WinPcap registry setting after installing (or reinstalling) WinPcap. |
Recommended Action | For supervisor desktops using silent monitor, you need to install the following files:
For agent desktops using silent monitor you need to run the WinPcap install executable: WinPcap_3_0_nogui.exe In the Windows registry go to the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NPF Change the value of the Start setting under this key from 0x00000003 to 0x00000002. Reboot the PC. |
Release | Release 7.5(x) |
Associated CDETS # | None. |