Server: CTI OS server cannot connect to CTI server
CTI OS server cannot connect to CTI server
|Problem Summary||Error messages in the CTI OS Server console window indicate that it is unable to establish a connection to the CTI Server.|
|Error Message||The error message for this problem...|
|Possible Cause|| There are several possible causes, the most common of which are related to TCP/IP networking problems. The CTI OS Server console window should display an error message with an error description. Some possible causes of this symptom are:
If this fails to resolve the problem, set the trace mask on CTI OS Server to 0x00000fff, and collect a log file of the CTI OS Server to send to Technical Support. See the Obtaining Logs for Support section in the Additional troubleshooting information for CTI OS 7.5 page for details on how to set trace levels and collect logs.
|Associated CDETS #||None|