SIP Troubleshooting: SIP Calls Receives 500 Internal Server Error "Routing Failed" Event
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SIP Calls Receives 500 Internal Server Error "Routing Failed" Event
| Problem Summary | A SIP call fails and a 500 Internal Server Error "Routing Failed" event is received. |
| Error Message | 500 Internal Server Error "Routing Failed". |
| Possible Cause | A SIP Trunk is not configured to receive or send calls to the IP Address from the source of the SIP INVITE event. |
| Recommended Action | The solution is to configure a SIP Trunk to the IP address of the sending endpoint, CUPS, Gateway, or Unified CVP. |
| Release | Release 7.0(2) |
| Associated CDETS # | None. |
