SIP Troubleshooting: SIP Calls Receives 500 Internal Server Error "Routing Failed" Event

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SIP Calls Receives 500 Internal Server Error "Routing Failed" Event

Problem Summary A SIP call fails and a 500 Internal Server Error "Routing Failed" event is received.
Error Message 500 Internal Server Error "Routing Failed".
Possible Cause A SIP Trunk is not configured to receive or send calls to the IP Address from the source of the SIP INVITE event.
Recommended Action The solution is to configure a SIP Trunk to the IP address of the sending endpoint, CUPS, Gateway, or Unified CVP.
Release Release 7.0(2)
Associated CDETS # None.

Rating: 4.4/5 (13 votes cast)

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