Runtime Server Status is not green and Lock Timeout Expired error received

From DocWiki

(Difference between revisions)
Jump to: navigation, search
(Runtime Server Status is not green and Lock Timeout Expired error received)
m (1 revision)

Revision as of 18:05, 2 January 2013

Runtime Server Status is not green and Lock Timeout Expired error received

Problem Summary You see a non-green icon next to Runtime Server Status in the System Administration gadget under the Administration tab.
Error Message The following error messages are present in the runtime logs:
  • Caused by: java.sql.SQLException: Could not position within a table (table name).
  • Caused by: java.sql.SQLException: ISAM error: Lock Timeout Expired.
Possible Cause Data from one of the informix tables can't be properly accessed because of a database lock.
Recommended Action
  • Log in to the console of the SocialMiner server as the admin user configured at installation-time.
  • List the services and their statuses by typing utils service list in the command line.
  • Restart SocialMiner Runtime service by typing utils service restart SocialMiner Runtime.
Release 9.0(1)
Associated CDETS # None

Rating: 5.0/5 (1 vote cast)

Personal tools