Runtime: Open RTSP session to MediaSense failed with timeout

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! '''Problem Summary'''  
! '''Problem Summary'''  
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| The Cisco MediaSense server is unable to keep up with the number of recordings it's supposed to capture.
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| Open RTSP session to MediaSense failed with timeout.
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! '''Error Message'''  
! '''Error Message'''  
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| None.
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| Timeout on TCP socket.
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! '''Possible Cause'''  
! '''Possible Cause'''  
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| By default, if the battery backup is not present or not operational, the write cache is disabled on the RAID controllers in the C-Series. When the write cache is disabled, write throughput is lowered.
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| The total number of media streams (recording, playback and live monitoring) exceeds 340 streams.
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! '''Recommended Action'''  
! '''Recommended Action'''  
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| The RAID controllers in the C-Series have an optional battery backup for the write cache. Add the battery backup cache to achieve better performance.
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| Verify that total number of media streams (recording, playback and live monitoring) is less than 340. Decrease the total number of media streams if necessary.
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! '''Release'''  
! '''Release'''  
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| Release 8.5(1) and 8.5(2).
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| Release 8.5(1), Release 8.5(2), and Release 8.5(3).
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! '''Associated CDETS #'''  
! '''Associated CDETS #'''  
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| None.
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| CSCto60804.
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[[Category:Cisco_MediaSense,_Release_8.5]]
[[Category:Cisco_MediaSense,_Release_8.5]]

Latest revision as of 20:19, 8 October 2011

MediaSense server is unable to keep up with incoming recordings

Problem Summary Open RTSP session to MediaSense failed with timeout.
Error Message Timeout on TCP socket.
Possible Cause The total number of media streams (recording, playback and live monitoring) exceeds 340 streams.
Recommended Action Verify that total number of media streams (recording, playback and live monitoring) is less than 340. Decrease the total number of media streams if necessary.
Release Release 8.5(1), Release 8.5(2), and Release 8.5(3).
Associated CDETS # CSCto60804.

Rating: 5.0/5 (1 vote cast)

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