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2011-04-26T21:30:32Z

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Revision as of 21:30, 26 April 2011

Cchetty at 21:15, 26 April 2011

2011-04-26T21:15:37Z

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== Close recording session failed with timeout ==

{| border="1"
|-
! '''Problem Summary'''
| Close recording session failed with a timeout as it cannot receive RTP packets.
|-
! '''Error Message'''
|
The '''show tech call_control_service '''command entered in the CLI window displays the following exception as part of the resulting data:
<pre>java.net.SocketTimeoutException: Read timed out</pre>
|-
! '''Possible Cause'''
| The Media service does not receive RTP packets from the forking phone.
|-
! '''Recommended Action'''
|
Verify that the forking phone sends RTP packets to the Media service using applicable tools (for example, Wireshark).

|-
! '''Release'''
| Release 8.5(2).
|-
! '''Associated CDETS #'''
| None. 
|}

[[Category:Cisco_MediaSense,_Release_8.5]]

Runtime: Close recording session failed with timeout - Revision history

Cchetty: 1 revision

Cchetty at 21:15, 26 April 2011