RmCm subsystem stuck in INITIALIZING state

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RmCm subsystem stuck in INITIALIZING state

Problem Summary RmCm subsystem stuck in INITIALIZING state.
Error Message None.
Possible Cause
  1. Jtapi Subsystem also in partial/out of service - CTI ports, RP's not properly initialized.
  2. RM-CM subsystem is unable to read any configuration information.
Recommended Action

Complete the following steps:

  1. Restart "CTI Manager" service in Call manager if JTAPI Subsystem is also in partial/out of service
  2. Goto Unified CCX Serviceability > Tools > Control Center - Network Services. Under DB Services, check whether "Cisco Unified CCX Database" is In-Service or not. If Out of Service then start it.
Release Release 8.0(1)
Associated CDETS # None.

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