Restore operation fails due to mismatch in license package
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Latest revision as of 15:20, 9 April 2010
Restore operation fails due to mismatch in license package
| Problem Summary | The license in CRS 5.0(x) or Unified CCX 7.0(x) does not match with that provided during upgrade to Unified CCX 8.0. |
|---|---|
| Error Message | The uploaded license does not match with that of the backup. |
| Possible Cause | Previous release was running IP-IVR and you uploaded Premium, Enhanced or Standard license during upgrade to 8.0(1) or the other way round. |
| Recommended Action | Start restore from beginning uploading the license matching that was there in the previous release. |
| Release | Release 8.0(1) |
| Associated CDETS # | None. |
