Restore fails due to a file not being found

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(Restore fails due to a file not being found)
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Revision as of 19:50, 12 August 2009

Restore fails due to a file not being found

Problem Summary Restore fails due to "<file-name> file is not found.
Error Message "<file-name> file is not found" message is displayed in the Restore Pop-up UI.
Possible Cause The <file-name> file cannot be found by the Restore process.
Recommended Action

Do the following:

  1. Delete the staging directory (C:\STI).
  2. Manually stop the Node Manager Service by selecting Start > Programs > Administrative Tools > Services, and then stopping the 'Cisco Unified CCX Node Manager' service.
  3. Delete the C:\Program Files\wfavvid\ClusterData folder.
  4. Copy C:\BackupClusterData\ClusterData folder (which was backed up before) to C:\Program Files\wfavvid\.
  5. Reboot the machine.
  6. Re-run the restore.
Release Release 7.0(1)
Associated CDETS # None.

Rating: 0.0/5 (0 votes cast)

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