Restore failed on a two-node system that had run before the Restore
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== Restore failed on a two-node system that had run before the Restore == | == Restore failed on a two-node system that had run before the Restore == | ||
Latest revision as of 18:34, 18 December 2009
Restore failed on a two-node system that had run before the Restore
| Problem Summary | Restore failed on a two-node system. The system had already been configured as a cluster and was running successfully before the restore. |
|---|---|
| Error Message | Backup and Restore displays an exception or a 'Page Not Found' message. |
| Possible Cause | When an exception is displayed by Backup and Restore, please check the logs in the c:\program files\wfavvid\log\MCVD folder and search for the keyword: 'backup_fail'. This will show the cause of the failure. If the message is not understandable, please contact TAC. If the 'Page Not Found' message is displayed, please contact TAC since the Cisco Unified CCX Node Manager service has restarted for some reason. |
| Recommended Action |
Check failure. If failure is irrecoverable, please contact TAC. If failure is due to intermittent issue, retry restore by doing the following:
|
| Release | Release 7.0(1) |
| Associated CDETS # | None. |