Required Ports for Prime Collaboration

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The following tables lists the required ports for the Cisco Prime Collaboration Assurance and Cisco Prime Collaboration Provisioning servers to communicate with the devices.

Contents

Ports Used by Prime Collaboration Assurance Server, Devices, and Applications

The following tables lists the required ports for the Cisco Prime Collaboration Assurance to communicate with the devices and applications.

Devices/Applications
From (Sender)
To (Listener)
Destination Port
Purpose
Cisco 1040 Sensor Assurance server
Cisco 1040 sensor
2000
To communicate with Cisco 1040 server using SCCP.
CTS-Manager Assurance server
CTS-Manager
80:TCP
To import sessions and to poll health status (HTTP).
Assurance server
CTS-Manager
161:UDP
To poll health status (SNMP).
Assurance server
CTS-Manager
443:TCP
To import sessions and to poll health status (HTTPS).
Cisco MCU Assurance server
Cisco MCU
80:TCP
To poll call details and health status (HTTP).
Assurance server
Cisco MCU
161:UDP
To poll health status (SNMP).
Assurance server
Cisco MCU
443:TCP
To poll call details and health status (HTTPS)
Cisco TelePresence Multipoint Switch Assurance server
CTS-Manager
80:TCP
To poll health status (HTTP).
Assurance server
Cisco TelePresence Multipoint Switch
161:UDP
To poll health status (SNMP).
Assurance server
Cisco TelePresence Multipoint Switch
443:TCP
To poll health status (HTTPS).
Cisco TelePresence Server (TPS) Assurance server Cisco Telepresence Server (TPS)
80:TCP
To poll health status (HTTP).
Assurance server
Cisco Telepresence Server (TPS)
161:UDP
To poll health status (SNMP).
Cisco TMS Assurance server
Cisco TMS
80:TCP
To import sessions and health status (HTTP).
Assurance server
Cisco TMS
161:UDP
To poll health status (SNMP).
Assurance server
Cisco TMS
443:TCP
To import sessions and health status (HTTP).
Cisco VCS Assurance server
Cisco VCS
80.TCP
To poll call details and health status (HTTP).
Assurance server
Cisco VCS
161:UDP
To poll health status (SNMP).
Assurance server
Cisco VCS
443:TCP
To poll call details and health status (HTTPS).
IP Phones
Assurance server
IP phones
80:TCP
To obtain XML-based data (serial numbers and load ID) from phones during discovery.
Network Devices Assurance server
Network devices
23:TCP
To initiate the Telnet connection to medianet-enabled devices during the troubleshooting process.
Assurance server
Network devices
80:TCP
To initiate HTTP connection to the medianet-enabled devices during the troubleshooting process.
Real Time Monitoring Tool (RTMT) Assurance server
Real Time Monitoring Tool (RTMT)
443:TCP
To initiate the HTTPS connection.
Unified CM Assurance server
Unified CM
22:TCP
To obtain data from Unified CM using SFTP service.
Assurance server
Unified CM
80:TCP
To obtain call details from Unified CM (HTTP).
Assurance server
Unified CM
161:UDP
To poll health status (SNMP).
Assurance server
Unified CM
443:TCP
To polls status over HTTPS.
Assurance server
Unified CM
2748:TCP
CTI application server.
Assurance server
Unified CM
2749:TCP
TLS connection between CTI applications (JTAPI/TSP) and CTI manager.
Assurance server
Unified CM
2789:TCP
JTAPI application server.
Assurance server
Unified CM
8080:TCP
To determine whether the Cisco Prime Unified Communications Manager web service is running (HTTP).
Assurance server
Unified CM
8443:TCP
To polls status over HTTPS.
Video Endpoints Assurance server
Video endpoints
22:TCP
To initiate SSH connection to endpoints during the troubleshooting process.
DHCP, DNS, and SMTP Servers Assurance server
DHCP server
67,68:TCP
DHCP service.
Assurance server
DNS server
53:TCP
DNS service.
Assurance server
SMTP server
25:TCP
SMTP service.
Assurance Server Cisco 1040
Assurance server
5666
To receive syslog messages from Cisco 1040 sensors.
Cisco VCS
Assurance server
8886:TCP
To receive feedback/notification from Cisco VCS over HTTPS.
Cisco VCS
Assurance server
8889:TCP
To receive feedback/notification from Cisco VCS over HTTP.
Network devices
Assurance server
162:UDP
To receive SNMP traps.
Network devices
Assurance server
514:UDP
To receive syslogs
Network devices
Assurance server
9000:UDP
To receive traps (CSListener) if port 162 is occupied.


Internal Ports used by Prime Collaboration Assurance Server

The following ports are used by the Prime Collaboration Assurance server to communicate either with the client machine or for the internal use.

From (Sender)
To (Listener)
Destination Port
Purpose
Assurance server
-
1018:TCP
Poller RMI port.
Assurance server
-
1019:TCP
Fault RMI port.
Assurance server
-
1024-4999
Ephemeral ports.
Assurance server
-
5665-5680
Inter processes communication between user interface and backend processes. These ports must be free.
Assurance server
-
9002
DynamID authentication
Assurance server
-
9009
Default port number used by the IP telephony server for receiving traps from the device fault server.
Assurance server
-
9822:TCP
Used for internal communication within the Prime Collaboration Assurance server
Assurance server
-
40000-41000
Used by Common Transport Mechanism for internal application messaging.
Assurance server
-
42344
Used by Synthetic Testing web service.
Assurance server
-
42350-42353
Used by messaging software.
Assurance server
-
43445
Used by Alert History database engine.
Assurance server
-
43446
Used by inventory service database engine.
Assurance server
-
43447
Used by event processing database engine.
Assurance server
-
43449
Used by IP Phone Information Facility database engine.
Assurance server
-
43459
QOVRdatabase.
Client browser
Assurance server
22:TCP
To connect to the Prime Collaboration server from the client machine.
Client browser
Assurance server
80:TCP
To connect to the Prime Collaboration server from the client machine over HTTP.
Client browser
Assurance server
443:UDP
To connect to the Prime Collaboration server from the client machine over HTTPS.


Ports Used by Prime Collaboration Provisioning Server, Devices, and Applications

The following tables lists the required ports for the Cisco Prime Collaboration Provisioning server to communicate with the devices and applications.

From (Sender)
To (Listener)
Destination Port
Purpose
Provisioning server
Cisco Unified Presence
8443:TCP
To communicate over HTTPS.
Provisioning server
Cisco Unity Connection
8443:TCP
To communicate over HTTPS.
Provisioning server
Cisco Unity Express
22:TCP
To communicate using SSH service.
Provisioning server
Cisco Unity Express
23:TCP
To communicate using Telnet service.
Provisioning server
Cisco Unity
1433
JDBC
Provisioning server
Unified CM
80:TCP
HTTP/Apache Web Server
Provisioning server
Unified CM
8443:TCP
To communicate over HTTPS.
Provisioning server
Unified CM Express
22:TCP
To communicate using SSH service.
Provisioning server
Unified CM Express
23:TCP
To communicate using Telnet service.


Internal Ports used by Prime Collaboration Provisioning Server

The following ports are used by the Prime Collaboration Provisioning servers to communicate either with the client machine or for the internal use.

From (Sender)
To (Listener)
Destination Port
Purpose
Client browser
Provisioning server 80:TCP
To communicate with the client machine over HTTP.
Client browser
Provisioning server
46443:TCP
To communicate with the client machine over HTTPS.
Provisioning server
Database
5432 (JDBC)
Used by the Postgres database. If you are performing a distributed installation (where the application and database are on separate server), this port must be open for inbound communication on the Provisioning Manager database server. For the Prime Collaboration Provisioning single server installation, this port is not used and should not be open for external access.
Provisioning server
-
46001
CUPM NICE Engine (RMI)
Provisioning server
-
46008
Jboss Application Server (HTTP)
Provisioning server
-
46009
Jboss Application Server (AJP)
Provisioning server
-
46083
Jboss Application Server (web services)
Provisioning server
-
46098
Jboss Application Server (RMI)
Provisioning server
-
46099
Jboss Application Server (JNP service)
Provisioning server
-
46444
Jboss Application Server (JRMP)
Provisioning server
-
46445
Jboss Application Server (Transaction Manager)
Provisioning server
-
46446
Jboss Application Server  (Remote server)
Provisioning server
-
46457
Jboss Application Server (Bisocket Transport)



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