http://docwiki.cisco.com/w/index.php?title=Required_Log_levels_For_HRC&feed=atom&action=history 2013-06-18T23:38:59Z Revision history for this page on the wiki MediaWiki 1.16.0 http://docwiki.cisco.com/w/index.php?title=Required_Log_levels_For_HRC&diff=38172&oldid=prev 2011-03-03T06:07:56Z

<p>1 revision</p> <table style="background-color: white; color:black;"> <tr valign='top'> <td colspan='1' style="background-color: white; color:black;">← Older revision</td> <td colspan='1' style="background-color: white; color:black;">Revision as of 06:07, 3 March 2011</td> </tr></table>

Cchetty http://docwiki.cisco.com/w/index.php?title=Required_Log_levels_For_HRC&diff=38171&oldid=prev 2010-12-03T12:33:43Z

<p></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 12:33, 3 December 2010</td> </tr><tr><td colspan="2" class="diff-lineno">Line 27:</td> <td colspan="2" class="diff-lineno">Line 27:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release'''</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Release'''</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>| Release <del class="diffchange diffchange-inline">8</del>.0(1)</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>| Release <ins class="diffchange diffchange-inline">7</ins>.0(1)<ins class="diffchange diffchange-inline">,Release 8.0, Release 8.5</ins></div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Associated CDETS #'''</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>! '''Associated CDETS #'''</div></td></tr> <tr><td colspan="2" class="diff-lineno">Line 33:</td> <td colspan="2" class="diff-lineno">Line 33:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|}</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|}</div></td></tr> <tr><td colspan="2">&nbsp;</td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins style="color: red; font-weight: bold; text-decoration: none;"></ins></div></td></tr> <tr><td colspan="2">&nbsp;</td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins style="color: red; font-weight: bold; text-decoration: none;"></ins></div></td></tr> <tr><td colspan="2">&nbsp;</td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins style="color: red; font-weight: bold; text-decoration: none;">[[Category:Unified CCX, Release 7.0]]</ins></div></td></tr> <tr><td colspan="2">&nbsp;</td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins style="color: red; font-weight: bold; text-decoration: none;">[[Category:Unified CCX, Release 8.0]]</ins></div></td></tr> <tr><td colspan="2">&nbsp;</td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins style="color: red; font-weight: bold; text-decoration: none;">[[Category:Unified CCX, Release 8.5]]</ins></div></td></tr> </table>

Athottak http://docwiki.cisco.com/w/index.php?title=Required_Log_levels_For_HRC&diff=36015&oldid=prev 2010-12-01T06:31:19Z

<p>New page: == Required Log levels == {| border=&quot;1&quot; |- ! &#39;&#39;&#39;Problem Summary&#39;&#39;&#39; | What logs should be enabled before debugging a HRC problem? |- ! &#39;&#39;&#39;Error Message&#39;&#39;&#39; | NA |- ! &#39;&#39;&#39;Possible Cause&#39;&#39;&#39; | ...</p> <p><b>New page</b></p><div>== Required Log levels ==<br /> <br /> {| border=&quot;1&quot;<br /> |-<br /> ! '''Problem Summary'''<br /> | What logs should be enabled before debugging a HRC problem?<br /> |-<br /> ! '''Error Message'''<br /> | NA<br /> |-<br /> ! '''Possible Cause'''<br /> | NA<br /> |-<br /> ! '''Recommended Action'''<br /> | While escalating issues to DE, please set the following log levels in the file hrcConfig.ini. This is generally available under the folder where Historical Reporting Client is installed. On a windows system, [assuming HRC is installed on the C: drive] it would be 'C:\Program Files\Cisco UCCX Historical Reports'.<br /> <br /> Log Levels while escalating issues to DE are<br /> <br /> {| class=&quot;wikitable&quot;<br /> |-<br /> | logLevel=5<br /> Note - Once a new log level is set, HRC has to be relaunched for the logs level to take effect. <br /> Logs should be collected from 'C:\Program Files\Cisco UCCX Historical Reports\logs'. <br /> Log levels have to be reverted to level 1, for HRC to perform optimally.<br /> <br /> |}<br /> |-<br /> ! '''Release'''<br /> | Release 8.0(1)<br /> |-<br /> ! '''Associated CDETS #'''<br /> | <br /> |-<br /> |}</div>

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