Reporting Server: Reporting Server Not Receiving Messages From Message Bus
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Reporting Server Not Receiving Messages From Message Bus
| Problem Summary | Reporting server does not receive the messages from the message bus. There is no indication of an error in the error log. |
| Error Message | None. |
| Possible Cause | Check if there are other Reporting Servers that are listening on the same port. |
| Recommended Action | Open a command prompt and type: netstat -a
Stop the offending Reporting Server that is listening on the same port. Once that server is stopped, restart the Reporting Server that was not receiving the messages. |
| Release | Release 7.0(2) |
| Associated CDETS # | None. |
| Possible Cause | Another possibility is that the Reporting Server was added from the Operations Console after the Call Server was started. |
| Recommended Action | Restart the Call Server and the Reporting Server. |
| Release | Release 7.0(2) |
| Associated CDETS # | None. |
