Reporting - Queue Information: Queue information does not appear in reports

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Queue information does not appear in reports

Problem Summary Data relating to queued calls does not appear in reports; fields related to queued tasks are 0.
Error Message None
Possible Cause This can occur if you have not enabled Queue reporting for the VRU peripheral.
Recommended Action In the Configuration Manager, open the VRU peripheral. Select the Queue reporting option.
Release Release 7.5(1) and 8.0
Associated CDETS # None.

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