Reporting - Queue Information: Queue information does not appear in reports

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</td></tr><tr><td> '''Recommended Action''' </td><td>In the Configuration Manager, open the VRU peripheral. Select the''' Queue reporting''' option.
</td></tr><tr><td> '''Recommended Action''' </td><td>In the Configuration Manager, open the VRU peripheral. Select the''' Queue reporting''' option.
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</td></tr><tr><td> '''Release''' </td><td>Release 7.5(1)</td></tr><tr><td> '''Associated CDETS&nbsp;#''' </td><td> None. </td></tr></table>
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</td></tr><tr><td> '''Release''' </td><td>Release 7.5(1) and 8.0</td></tr><tr><td> '''Associated CDETS&nbsp;#''' </td><td> None. </td></tr></table>
[[Category:Unified ICM/CCE & Hosted, Release 7.5]]
[[Category:Unified ICM/CCE & Hosted, Release 7.5]]
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[[Category:Unified CCE, Release 8.0]]

Latest revision as of 23:53, 12 March 2010

Queue information does not appear in reports

Problem Summary Data relating to queued calls does not appear in reports; fields related to queued tasks are 0.
Error Message None
Possible Cause This can occur if you have not enabled Queue reporting for the VRU peripheral.
Recommended Action In the Configuration Manager, open the VRU peripheral. Select the Queue reporting option.
Release Release 7.5(1) and 8.0
Associated CDETS # None.

Rating: 0.0/5 (0 votes cast)

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